Systems and methods for providing users with information in audible form

• US 7,254,541 B2
• Filed: 10/30/2002
• Issued: 08/07/2007
• Est. Priority Date: 10/30/2002
• Status: Active Grant

• Current Assignee: Valtrus Innovations Limited (f/k/a Dolya Holdco 9 Limited) (Key Patent Innovations Limited)
• Original Assignee: Hewlett-Packard Development Company, L.P. (HP Inc.)
• Inventors: Petersen, Peter, Lavallee, Lionel, Pavlik, Gregory
• Primary Examiner(s): Azad; Abul K.
• Application Number:
  US10/283,498
• Publication Number:
  US 20040088166A1
• Time in Patent Office: 1,742 Days
• Field of Search: None
• US Class Current: 704/270.1
• CPC Class Codes: G10L 15/183 using context dependencies, e.g. language models

Abstract

Methods for providing users with information in audible form are provided. One such method comprises receiving information corresponding to grammar fragments, the grammar fragments being received from multiple sources, accessing information corresponding to a menu format, and modifying the information corresponding to the grammar fragments to conform to the menu format such that a menu containing information corresponding to the grammar fragments is produced. Systems and computer-readable media are also provided.

Claims

1. A method for providing a user with information in audible form, said method comprising:

determining a state exhibited by a first content source with respect to the user, the state being one of;

a minimized state, in which the first content source only provides self-describing information;

a maximized state, in which the first content source provides the self-describing information and additional information; and

, a normalized state, in which more information is provided by the first content source than when exhibiting the minimized state but less information than when exhibiting the maximized state;

receiving information corresponding to grammar fragments, the grammar fragments being received from the first content source based, at least in part, upon the state determined;

accessing information corresponding to a menu format; and

modifying the information corresponding to the grammar fragments to conform to the menu format such that a menu containing information corresponding to the grammar fragments is produced.

2. The method of claim 1, further comprising:

providing the menu to a voice gateway such that the menu is enabled to be converted to audible form and provided to the user.

3. The method of claim 1, wherein the menu format corresponds to an XSLT style sheet;

and

wherein modifying the information corresponding to the grammar fragments comprises;

performing an XSL transformation with respect to the grammar fragments using the XSLT style sheet.

4. The method of claim 1, wherein receiving information corresponding to grammar fragments comprises:

compiling the information corresponding to the grammar fragments as entries in a VoiceXML text document.

5. The method of claim 1, further comprising:

receiving information corresponding to a user; and

determining the first content source from which grammar fragments are to be retrieved.

6. The method of claim 5, further comprising:

storing the information corresponding to the user such that the determining of the sources is accomplished by accessing the information stored.

7. The method of claim 1, further comprising:

enabling the user to designate from which content sources grammar fragments are to be retrieved.

8. The method of claim 1, further comprising:

converting the menu to audible form.

9. The method of claim 1, further comprising:

modifying the menu format such that a menu containing information corresponding to the grammar fragments and complying with the modified menu format is produced.

10. A system for providing a user with information, said system comprising:

means for determining a state exhibited by a first content source with respect to the user, the state being one of;

a minimized state, in which the first content source only provides self-describing information;

a maximized state, in which the first content source provides the self-describing information and additional information; and

, a normalized state, in which more information is provided by the first content source than when exhibiting the minimized state but less information than when exhibiting the maximized state;

means for receiving information corresponding to grammar fragments, the grammar fragments being received from multiple content sources;

means for accessing information corresponding to a menu format; and

means for modifying the information corresponding to the grammar fragments to conform to the menu format such that a menu containing information corresponding to the grammar fragments is produced.

11. The system of claim 10, further comprising:

means for providing the menu to a voice gateway such that the menu is enabled to be converted to audible form and provided to the user.

12. The system of claim 10, wherein the menu format corresponds to an XSLT style sheet;

and

wherein said means for modifying the information corresponding to the grammar fragments comprises;

means for performing an XSL transformation with respect to the grammar fragments using the XSLT style sheet.

13. The system of claim 10, wherein said means for receiving information corresponding to grammar fragments comprises:

means for compiling the information corresponding to the grammar fragments as entries in a VoiceXML text document.

14. The system of claim 10, further comprising:

means for enabling the user to designate from which content sources grammar fragments are to be retrieved.

15. The system of claim 10, further comprising:

means for converting the menu to audible form.

16. A system for providing a user with information in audible form, said system comprising:

a voice menu system configured to communicate with a communication network, said voice menu system being operative to;

determine a state exhibited by a first content source with respect to the user, retrieve information corresponding to grammar fragments from the first content source via the communication network, access information corresponding to a menu format, and modify the information corresponding to the grammar fragments to conform to the menu format such that a menu containing information corresponding to the grammar fragments is enabled to be provided to a user in audible form;

wherein the state is one of;

a minimized state, in which the first content source only provides self-describing information;

a maximized state, in which the first content source provides the self-describing information and additional information; and

, a normalized state, in which more information is provided by the first content source than when exhibiting the minimized state but less information than when exhibiting the maximized state.

17. The system of claim 16, further comprising:

a memory storage device communicatively coupled to the voice menu system, the menu format being stored by the memory storage device.

18. The system of claim 16, wherein the menu format corresponds to an XSLT style sheet;

and

wherein said voice menu system is configured to perform an XSL transformation with respect to the grammar fragments using the XSLT style sheet.

19. The system of claim 16, wherein said voice menu system is operative to compile the information corresponding to the grammar fragments as entries in a VoiceXML text document.

20. The system of claim 16, further comprising:

a voice gateway configured to communicate with said voice menu system via the communication network, the voice gateway being operative to convert the menu to audible form.

21. A computer-readable medium having a computer program for providing a user with information in audible form, said computer program comprising:

logic configured to determine a state exhibited by a first content source with respect to the user, the state being one of;

a minimized state, in which the first content source only provides self-describing information;

a maximized state, in which the first content source provides the self-describing information and additional information; and

, a normalized state, in which more information is provided by the first content source than when exhibiting the minimized state but less information than when exhibiting the maximized state;

logic configured to receive information corresponding to grammar fragments, the grammar fragments being received from multiple content sources;

logic configured to access information corresponding to a menu format; and

logic configured to modify the information corresponding to the grammar fragments to conform to the menu format such that a menu containing information corresponding to the grammar fragments is produced.

22. The computer-readable medium of claim 21, further comprising:

logic configured to provide the menu to a voice gateway such that the menu is enabled to be converted to audible form and provided to the user.

23. The computer-readable medium of claim 21, wherein the menu format corresponds to an XSLT style sheet;

and

wherein the logic configured to modify the information corresponding to the grammar fragments comprises;

logic configured to perform an XSL transformation with respect to the grammar fragments using the XSLT style sheet.

24. The computer-readable medium of claim 21, wherein the logic configured to receive information corresponding to grammar fragments comprises:

logic configured to compile the information corresponding to the grammar fragments as entries in a VoiceXML text document.

25. The computer-readable medium of claim 21, further comprising:

logic configured to receive information corresponding to a user; and

logic configured to determine from which content sources grammar fragments are to be retrieved.

26. The computer-readable medium of claim 21, further comprising:

logic configured to modify the menu format such that a menu containing information corresponding to the grammar fragments and complying with the modified menu format is produced.