Builders on-line assistant
DCFirst Claim
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1. A method of servicing a plurality of customers or potential customers among a plurality of builders by a third-party website provider, such method comprising the steps of:
- providing a first website by the third-party website provider for use by the plurality of customers or potential customers in viewing and selecting product options of product offerings available from or through the plurality of builders, an information content of at least some customers of the plurality of customers within said first website being password protected by a respective password of the at least some customers of the plurality of customers and the first website having at least one page of offerings unique to each of the plurality of builders;
a customer of the plurality of customers and a builder of the plurality of builders entering into a contract to build or rehabilitate real estate for the customer at a building site of the real estate, said contract forming a new contract or a modification or amendment of a pre-existing contract;
providing at least one form to be filled out by the customer through the first website;
providing a second website associated with the first website by the third-party website provider for entry of information related to the customer by the builder said second website being password protected by the builder;
receiving from the customer through the first website a view and selection of an option of the options provided by the builder;
incorporating the selected options, and a content of the at least one filled in form into a modification of the contract; and
collecting a fee or commission based upon the products viewed by and selections made by the customer.
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Abstract
A method and apparatus are provided for servicing a customer of a builder by a third-party website provider. The method includes the steps of providing a first website by the third-party website provider for use by the customer in viewing and selecting product options for product offerings provided by the builder, receiving from the customer through the first website views and selections of an option of the options provided by the builder and collecting a fee or commission based upon the received selection made by the customer.
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Citations
26 Claims
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1. A method of servicing a plurality of customers or potential customers among a plurality of builders by a third-party website provider, such method comprising the steps of:
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providing a first website by the third-party website provider for use by the plurality of customers or potential customers in viewing and selecting product options of product offerings available from or through the plurality of builders, an information content of at least some customers of the plurality of customers within said first website being password protected by a respective password of the at least some customers of the plurality of customers and the first website having at least one page of offerings unique to each of the plurality of builders; a customer of the plurality of customers and a builder of the plurality of builders entering into a contract to build or rehabilitate real estate for the customer at a building site of the real estate, said contract forming a new contract or a modification or amendment of a pre-existing contract; providing at least one form to be filled out by the customer through the first website; providing a second website associated with the first website by the third-party website provider for entry of information related to the customer by the builder said second website being password protected by the builder; receiving from the customer through the first website a view and selection of an option of the options provided by the builder; incorporating the selected options, and a content of the at least one filled in form into a modification of the contract; and collecting a fee or commission based upon the products viewed by and selections made by the customer. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. An apparatus for servicing a plurality of customers or potential customers among a plurality of builders by a third-party website provider, such apparatus comprising:
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means for providing a first website by the third-party website provider for use by the plurality of customers in viewing and selecting product options of product offerings available from the plurality of builders, an information content of at least some customers of the plurality of customers within said first website being password protected by a respective password of the at least some customers the means for providing a first website further providing at least one page of offerings unique to each of the plurality of builders; means for establishing the terms of a contract between a customer of the plurality of customers and a builder of the plurality of builders to build or rehabilitate real estate for the customer at a building site of the real estate, said contract forming a new contract or a modification or amendment of a pre-existing contract; means for providing at least one form to be filled out by the customer through the first website; means for providing a second website associated with the first website by the third-party website provider for entry of information related to the customer by the builder said second website being password protected by a password of the builder; means for receiving from the customer through the first website a selection of an option of the options provided by the builder; means for incorporating the selected options and content of the at least one filled in form into a modification of the contract; and means for collecting a fee or commission based upon the products viewed by and selections made by the customer. - View Dependent Claims (11, 12, 13, 14, 15, 16, 17, 18)
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19. An apparatus for servicing a plurality of customers among a plurality of builders by a third-party website provider, such apparatus comprising:
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a first website provided by the third-party website provider for use by the plurality of customers in viewing and selecting product options of product offerings available from the plurality of builders, an information content of at least some customers of the plurality of customers within said first website being password protected by a respective password of the at least some customers the first website having at least one page of offerings unique to each of the plurality of builders; a contract term establishment processor establishing terms of a contract between a customer of the plurality of customers and a builder of the plurality of builders to build or rehabilitate real estate for the customer at a building site of the real estate, said contract forming a new contract or a modification or amendment of a pre-existing contract; a second website associated with the first website provided by the third-party website provider for entry of information related to the customer by the contractor said second website being password protected by a password of the contractor; at least one form to be filled out by the customer that are provided through the first website; a selection processor receiving through the first website views and selections of an option of the options provided by the builder; a commission processor adapted to collect a fee or commission based upon the received selection made by the customer, and/or the products viewed by the customer; and a contract term change processor for altering the terms of the contract based upon a content of the at least one filled in form and selected options. - View Dependent Claims (20, 21, 22, 23, 24, 25)
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26. A method of servicing customers of a plurality of builders or a plurality of builders through a third-party website provider, such method comprising the steps of:
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the plurality of builders providing product offerings to customers through a first website provided by the third-party website provider the first website having at least one page of offerings unique to each of the plurality of builders; a customer of the plurality of customers and a builder of the plurality of builders entering into a contract to build or rehabilitate real estate for the customer at a building site of the real estate, said contract forming a pre-existing contract; the customer viewing and selecting product options of product offerings available from or through the builder through the first website; receiving from the customer through the first website a selection of an option of the options provided by the builder; incorporating the selected options, into a new or modification of the pre-existing contract; and the third-party website collecting a fee or commission based upon the products viewed by and selections made by the customer.
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Specification