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Automated communications assistant and method

  • US 7,263,178 B1
  • Filed: 09/24/2002
  • Issued: 08/28/2007
  • Est. Priority Date: 09/24/2002
  • Status: Expired due to Fees
First Claim
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1. A system for administering a communication directed to a terminal unit of a called party, comprising:

  • an identification module to determine, from the communication, identification information for an initiator of the communication;

    a search module to determine at least one caller profile associated with the identification information from a listing of caller profiles of a contact database of an electronic mail system;

    a lockout module for activation by the called party to modify the at least one caller profile; and

    a network lockout to prevent an initiator from accessing a network of users of the system when a predetermined number of the users has activated the lockout module for the at least one caller profile associated with the initiator;

    wherein the network lockout is further configured to prevent a service provider associated with the initiator from accessing the network when the predetermined number of the users has activated the lockout module for the at least one caller profile associated with the initiator.

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