System and method for multi-platform, multimedia information and communication network-independent servers

• US 7,263,360 B2
• Filed: 10/17/2003
• Issued: 08/28/2007
• Est. Priority Date: 02/28/2000
• Status: Expired due to Term

• Current Assignee: Intervoice Limited Partnership
• Original Assignee: Intervoice Limited Partnership
• Inventors: Hammond, Dan, Naeini, Ray
• Primary Examiner(s): Kincaid; Lester G.
• Assistant Examiner(s): Zewari; Sayed T.
• Application Number:
  US10/688,327
• Publication Number:
  US 20040092267A1
• Time in Patent Office: 1,411 Days
• Field of Search: 455/445, 455/416, 455/418, 455/552.1, 455/560, 455/216, 379/207.01, 379/211.02, 379/142.07, 379/220.01, 379/221.14, 379/265.11, 379/272, 379/273, 370/238, 370/238.1, 370/447
• US Class Current: 455/445
• CPC Class Codes: H04Q 2213/13091 CLI, identification of calling line
• CPC Class Codes: H04Q 2213/13098 Mobile subscriber
• CPC Class Codes: H04Q 2213/13282 Call forward, follow-me, call diversion
• CPC Class Codes: H04Q 3/005 Personal communication services, e.g. provisions for portability of subscriber numbers

Abstract

The inventive system and method provide an integrated information and communication network to any number of associated communication terminals. The invention includes at least one home system or server containing a plurality of applications for performing communication and information services. The home system allows the associated communication terminals to connect and access the applications to receive any of the variety of information and communication services directly from the home system. Communication information in the form of communication signals, data, or any combination of the two may be sent between the communication terminals and the home system. Such information may be provided by the user, by the home system, or may be obtained or processed by any of the available applications. The inventive integration of such services allows communication terminals to receive calling services and information simultaneously in addition to being able to access such information services, such as the Internet, directly.

Claims

1. A communication system comprising:

a plurality of communication terminals;

a distribution system for selectively delivering communication information between and among any of said terminals;

at least one home system associated with a subset of said terminals wherein at least one of said terminals is remote from said at least one home system, said home system including a distribution system for selectively accessing a plurality of applications;

said remote terminal including a communication information rerouting system for redirecting a portion of communication information, which had been originally directed to said remote terminal, for use in accessing an application of said plurality of applications to said at least one home system associated with said remote terminal; and

a system operative under control of a home system to which communication information has been redirected for accessing one or more of said applications and for providing information from accessed ones of said applications to said originally directed terminal.

2. The system of claim 1 wherein at least one of said communication terminals is a wireless terminal.

3. The system of claim 1 wherein said communication information rerouting system is responsive to origination identification data contained in said communication information.

4. The system of claim 3 wherein said origination identification data comprises data chosen from the group consisting of:

Automatic Number Identification (ANI) signals;

Mobile Identification Number (MTN) signals; and

an e-mail address.

5. The system of claim 1 wherein at least some of said plurality of applications are connected to access external information resources.

6. The system of claim 5 wherein said external information resources are chosen from the group consisting of:

the internet;

an electronic database;

a web-enabled database server; and

an interactive response unit (IRU) for providing voice, data, or multimedia messages.

7. The system of claim 1 wherein at least one of said plurality of applications is a conference call application.

8. The system of claim 1 wherein at least one of said plurality of applications is a number retrieval application.

9. The system of claim 1 wherein at least one of said plurality of applications is an information update application.

10. The system of claim 1 wherein said home system further includes a user profile of information pertaining to different subjects.

11. The system of claim 10 wherein said remote terminal can access said user profile.

12. The system of claim 1 wherein at least one of said plurality of terminals is a telephone having audio capability and a screen for displaying data communicated thereto from a selected one of said applications.

13. The system of claim 1 wherein said rerouted communication information comprises all signals comprising a telephone call.

14. The system of claim 1 wherein;

said distribution system for selectively accessing a plurality of applications provides functionality not directly available to said remote terminal; and

said system operative under control of a home system facilitates operation of said remote terminal to provide functionality of said accessed ones of said applications not available to said remote terminal.

15. The system of claim 1 wherein;

at least one of said terminals includes a means for accessing an associated home system so as to obtain from one or more of said accessed applications data necessary for the completion of a communication connection directed either to or from, said terminal.

16. The system of claim 1 wherein at least one of said plurality of terminals has audio capability for communicating with a plurality of other terminals under control of said communication system wherein said terminal has data capability for concurrently communicating with at least one of said applications.

17. The system of claim 16 wherein said communication system controls the access to and from all of said applications in response to commands exchanged with said terminal having audio capability.

18. A multi-platform, multimedia information and communication system connected to a communications network comprising:

a plurality of user terminals;

a distribution system for selectively delivering communication information to or from any of said terminals;

at least one server associated with a plurality of applications, said server further associated with at least a subset of said terminals, wherein at least one terminal is remote from said server; and

said remote terminal includes an information routing system for redirecting a portion of communication information, originally directed to said remote terminal, for use in accessing an application of said plurality of applications to said at least one server associated with said remote terminal.

19. The communication system of claim 18 wherein said at least one server further comprises a plurality of external data resources.

20. The system of claim 19 wherein said external data resources are chosen from the group consisting of the internet;

an electronic database;

a web-enabled database server; and

an interactive response unit (IRU) for providing voice, data, or multimedia messages.

21. The communication system of claim 18 wherein said user terminals are chosen from the group consisting of:

a conventional telephone;

a conventional telephone equipped with a visual display;

a wireless telephone;

a paging device equipped with a visual display;

a hand-held computing device (PDA);

a personal computer (PC); and

a network computer.

22. The communication system of claim 18 further including a function responsive to said server for sending communication information processed or obtained by one or more of said applications to one of said user terminals.

23. The communication system of claim 18 wherein said at least one sewer comprises:

a plurality of local applications wherein said applications are selectively accessible by said plurality of user terminals and said at least one server;

an internal database; and

a plurality of internal connections wherein at least one of said plurality of internal connections link at least one of said plurality of local applications to said internal database.

24. The system of claim 23 wherein at least one of said plurality of local applications is linked to at least one of said external data resources.

25. The system of claim 23 wherein at least one of said plurality of local applications is chosen from the group consisting of:

a pager application;

a voice-mail application;

a fax application;

a conference call application;

a number retrieval application; and

an information update application.

26. The system of claim 23 wherein said communication system further comprises an application processing means responsive to said at least one server for accessing one or more of said applications and providing said applications information redirected from said remote terminal.

27. The communication system of claim 18 wherein said information routing system redirects said communication information to said server associated with said terminal based on signals received by said user terminal during a telephone call.

28. The communication system of claim 27 wherein said signals are chosen from the group consisting of:

Automatic Number Identification signals received by said user terminal during a telephone call; and

Mobile Identification Number signals received by said user terminal during a wireless telephone call.

29. The communication system of claim 28 wherein said distribution system carries signals in audio, data, or video formats.

30. A method for providing multimedia data services comprising the steps of:

associating at least one server with a plurality of user terminals over a communication network wherein said user terminals use said server to access functions of a home system that are available to said user terminals only through the use of said server;

receiving first communication information from at least one of said user terminals, said first communication information associated with a communication made with respect to said at least one of said user terminals using a first media type;

accessing one or more of a plurality of applications of said home system providing said functions responsive to said communication information; and

sending second communication information processed or obtained by said one or more of said plurality of applications to said at least one of said user terminals, said second communication information being provided to a user of said user terminal in a second media type, said first and second media types being different media types.

31. The method of claim 30 wherein said at least one server provides messaging services related to at least some of said plurality of user terminals.

32. The method of claim 31 further including the steps of:

automatically sending notification signals to said at least some of said user terminals when said at least one server receives a message relating to said at least some of said user terminals; and

sending said message to related said user terminal responsive to a request sent by said terminal.

33. The method of claim 32 further including the steps of:

automatically accessing one or more of said plurality of applications based on sender identification data contained in said message; and

sending communication data processed or obtained by said one or more of said applications to said at least some of said user terminals with said message.

34. The method of claim 33 wherein said sender identification data includes data chosen from the group consisting of:

Automatic Number Identification (ANI) signals;

Mobile Identification Number (MEN) signals; and

an e-mail address.

35. The method of claim 33 wherein said at least one server determines which one or more of said plurality of applications to run by accessing a user memory.

36. A communication system comprising:

a local system remote from the public system for handling telecommunications to and from a plurality of communication devices;

a plurality of applications available to said devices, said availability being controlled by said local system;

means for allowing any such devices to selectively access any of said applications during a communication connection directed to or from said devices, said communication connection being other than a communication connection providing said selective access to said applications; and

means for extending the operation of said means for allowing any such devices to selectively access any of said applications to a select set of communication terminals remote from said local system.

37. The system of claim 36 wherein at least one of said select set of remote communication terminals is a wireless phone.

38. The system of claim 37 wherein said wireless phone connects to said local system using the public system.

39. The system of claim 36 wherein at least some of said communication devices receives packet data.

40. The system of claim 36 wherein at least some of said communication devices receives both packet data and continuous data.

41. The system of claim 36 wherein at least one of said plurality of applications is a conference call application.

42. The system of claim 36 wherein at least one of said plurality of applications is a number retrieval application.

43. The system of claim 36 wherein at least one of said plurality of applications is an information update application.

44. A communication system comprising:

a communication network;

a plurality of user terminals wherein at least one of said terminals is remote from a server system providing application execution for said remote terminal, said remote terminal including an intelligent information rerouting system for redirecting information originally sent to said remote terminal to said server system;

at least one server system having a plurality of local applications, said server system further having a user profile of said remote terminal available to an application of said plurality of applications; and

said server system operable to access said user profile searching for information associated with said redirected information wherein upon locating said information said server sends said located information to said remote terminal.

45. The communication system of claim 44 wherein said plurality of terminals is chosen from the group consisting of:

a conventional telephone;

a conventional telephone equipped with a visual display;

a wireless telephone;

a paging device equipped with a visual display;

a hand-held computing device (PDA);

a personal computer (PC); and

a network computer.

46. The communication system of claim 44 wherein said remote terminal includes a visual display.

47. The communication system of claim 46 wherein said located information is a telephone number of a calling party and is sent to said visual display of said remote terminal.

48. The communication system of claim 44 further comprising:

a plurality of external data resources wherein said server searches said external resources in response to said located information.

49. The communication system of claim 48 wherein said external data resources are chosen from the group consisting of:

the internet;

an electronic database;

a web-enabled database server; and

an interactive response unit (IRU) for providing voice, data, or multimedia messages.

50. The communication system of claim 44 wherein said plurality of applications is chosen from the group consisting of:

a pager application;

a voice-mail application;

a fax application;

a conference call application;

a number retrieval application; and

an information update application.

51. The communication system of claim 44 further comprising:

a communication link between said remote terminal and an external interactive system wherein said remote terminal can access applications of said external interactive system only through said server.

52. The communication system of claim 44 wherein said user profile of said remote terminal comprises:

calling lists;

calendars of activities;

stock quotes;

merchandise stock availability; and

budget data.

53. A communication system comprising:

a plurality of cellular telephones;

a plurality of applications for providing communication or information services, said plurality of applications including at least one application selected from the group consisting of a conference call application, a number retrieval application, an information update application, a voice-mail application, and a pager application; and

at least one home system associated with a cellular telephone of said plurality of cellular telephones, wherein said home system provides application processing using said plurality of applications in response to communications redirected by said cellular telephone, thereby providing functionality of one or more applications of said plurality of applications to one of said plurality of cellular telephones.