Integration of presence services with a network enabled telephony device

• US 7,269,162 B1
• Filed: 07/20/2001
• Issued: 09/11/2007
• Est. Priority Date: 07/20/2001
• Status: Expired due to Term

• Current Assignee: Cisco Technology, Inc. (Cisco Systems, Inc.)
• Original Assignee: Cisco Technology, Inc. (Cisco Systems, Inc.)
• Inventors: Turner, Bryan C.
• Primary Examiner(s): Nguyen; Chau
• Assistant Examiner(s): Juntima; Nittaya
• Application Number:
  US09/908,578
• Time in Patent Office: 2,244 Days
• Field of Search: 370352-356, 370/401, 370/252, 370/465, 379/201.1, 709/217, 709/219, 709/225, 709/204, 709/206, 709/207, 709/215, 715751-753
• US Class Current: 370/352
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04L 65/1063 Application servers providing network services systems providing special services to telephonic subscribers H04M3/42
• CPC Class Codes: H04L 65/1069 Session establishment or de-establishment
• CPC Class Codes: H04L 65/1073 Registration or de-registration
• CPC Class Codes: H04L 67/51 Discovery or management thereof, e.g. service location protocol [SLP] or web services
• CPC Class Codes: H04L 67/54 Presence management, e.g. monitoring or registration for receipt of user log-on information, or the connection status of the users
• CPC Class Codes: H04M 1/2478 Telephone terminals specially adapted for non-voice services, e.g. email, internet access centralized arrangements where telephones services are combined H04M7/0024; for recording text messages H04M3/5322; for accessing Internet H04M3/4938
• CPC Class Codes: H04M 1/2535 adapted for voice communication over an Internet Protocol [IP] network Voice over Internet Protocol (VoIP) network equipment and services H04M7/006; implementation or adaptation of Internet protocol [IP], of transmission control protocol [TCP] or of user datagram protocol [UDP] H04L69/16
• CPC Class Codes: H04M 1/2745 using static electronic memories, e.g. chips
• CPC Class Codes: H04M 3/42059 Making use of the calling party identifier
• CPC Class Codes: H04M 3/42093 Notifying the calling party of information on the called or connected party
• CPC Class Codes: H04M 3/42365 Presence services providing information on the willingness to communicate or the ability to communicate in terms of media capability or network connectivity
• CPC Class Codes: H04M 3/42374 where the information is provided to a monitoring entity such as a potential calling party or a call processing server

Abstract

A network-enabled user interface device, for example a VoIP telephony device that serves as a Voice over IP endpoint, includes an executable presence resource configured for establishing and maintaining presence information for a user of the user interface device. The presence resource outputs the presence information to at least one selected destination, enabling other user interface devices on the network to detect the presence information for the user relative to the user interface device. The presence resource also is configured for retrieving presence information for other network subscribers, enabling the user interface device to select available services based on the retrieved presence information. Moreover, user interface device may present selected services or network subscriber data to the user based on the retrieved presence information, enabling the user to determine appropriate operation to perform based on the retrieved presence information.

Claims

1. A network-enabled user interface device, the device including:

a network interface configured for sending and receiving data to and from a destination device via an open protocol network;

a presence resource configured for establishing and maintaining presence information for a user of the device, and retrieving presence information for an identified destination subscriber via the open protocol network, the retrieved presence information identifying an availability of the identified destination subscriber and the destination device for receiving at least one identified communications service via the destination device; and

a communications resource configured for providing selected communications services for the user based on the retrieved presence information, the communications resource configured for selectively initiating, as one of the selected communications services, a voice call between the device and the destination device based on the retrieved presence information specifying an available status of the identified destination subscriber and the destination device for reception of the voice call via the destination device;

wherein the presence resource is configured for retrieving the presence information, from a presence server on the open protocol network or the destination device, in response to a status query for the identified destination subscriber initiated based on a user input.

2. The device of claim 1, wherein the communications resource is configured for displaying an unavailable voice call indicator based on the retrieved presence information specifying an unavailable status of the identified destination subscriber at the destination device for the voice call.

3. The device of claim 1, wherein the status query is initiated by the communications resource in response to the user attempting to initiate the voice call.

4. The device of claim 1, further comprising a destination subscriber table configured for storing user-selectable destination subscriber entries, each entry configured for storing a corresponding destination subscriber name, a corresponding destination subscriber address specifying an address for a corresponding device on the open protocol network, and corresponding retrieved presence information relative to the corresponding device, the status inquiry initiated based on the user input selecting one of the destination subscriber entries as the identified destination subscriber.

5. The device of claim 4, wherein the network interface is configured for retrieving the destination subscriber table by sending a list request, specifying the user, to a server configured for storing destination subscriber tables for respective users.

6. The device of claim 4, wherein the communication resource is configured for outputting, as a second of the selected communications services, a text-based message input by the user for pop-up display at the destination device based on the retrieved presence information specifying an available status of the identified destination subscriber at the destination device for reception of the text-based message, the communication resource configured for prompting the user to utilize the second selected communications service based on the retrieved presence information specifying an unavailable status of the identified destination subscriber at the destination device for reception of the voice call.

7. The device of claim 6, further comprising a user interface configured for selectively displaying a second text-based message, received from the open protocol network, as one of a pop-up message or a selected message displayed based on user selection, based on a corresponding message attribute within the second text-based message.

8. The device of claim 1, wherein the presence resource is configured for supplying the presence information to a second device via the open protocol network.

9. The device of claim 8, wherein the presence resource is configured for supplying the presence information to the second device in response to a query received from the second device.

10. The device of claim 8, wherein the presence resource is configured for supplying the presence information to the second device in response to a determined change in the presence information based on the user changing a state with one of the selected communications services with the second device.

11. The device of claim 1, wherein the network interface is configured for maintaining a continuous connection on the open protocol network.

12. The device of claim 1, wherein the presence information includes at least one of status of the device, connectivity status for the network interface, personal user information, current user activity, duration of the current user activity, duration of idle time of the device relative to user inactivity, prescribed user-defined status phrases, device location, identification of secondary devices in use by the user, or messages waiting for retrieval on another service.

13. The device of claim 1, wherein the communications resource is configured for providing the selected communications services based on respective registration operations with prescribed servers via the open protocol network, the communications resource configured for outputting selected portions of the presence information to the prescribed servers for the respective selected communications services.

53. The device of claim 1, wherein:

the presence resource is configured for retrieving the presence information for the identified destination subscriber from the destination device via the open protocol network; and

the communications resource is configured for initiating the voice call with the destination device based on accessing a call server, distinct from the destination device, via the open protocol network.

14. A method in a network-enabled user interface device, the method comprising:

establishing and maintaining a connection to an open protocol network;

executing a presence resource, configured for establishing and maintaining presence information for a user of the device and retrieving presence information for an identified destination subscriber via the open protocol network, for registration and maintenance of presence information for a user of the device, the retrieved presence information identifying an availability of the identified destination subscriber and a destination device for receiving at least one identified communications service via the destination device connected to the open protocol network; and

providing, by a communications resource, selected communications services for the user via the open protocol network and based on the retrieved presence information for the identified destination subscriber and the presence information for the user, including selectively initiating, as one of the selected communications services, a voice call between the device and the destination device based on the retrieved presence information specifying an available status of the identified destination subscriber and the destination device for reception of the voice call via the destination device;

wherein the executing includes retrieving by the presence resource the presence information, from a presence server on the open protocol network or the destination device in response to a status query for the identified destination subscriber initiated based on a user input.

15. The method of claim 14, further comprising displaying an unavailable voice call indicator based on the retrieved presence information specifying an unavailable status of the identified destination subscriber to receive a voice call at the destination device.

16. The method of claim 15, wherein the providing further includes initiating the status query by the communications resource in response to the user attempting to initiate the voice call.

17. The method of claim 15, wherein the device includes a destination subscriber table configured for storing user-selectable destination subscriber entries, each entry configured for storing a corresponding destination subscriber name, a corresponding destination subscriber address specifying an address for a corresponding device on the open protocol network, and corresponding retrieved presence information relative to the corresponding device, wherein the providing includes initiating the status inquiry based on the user input selecting one of the destination subscriber entries as the identified destination subscriber for a selected service.

18. The method of claim 17, further comprising sending a list request, specifying the user, to a server configured for storing destination subscriber tables for respective users, for retrieval of the destination subscriber table.

19. The method of claim 17, wherein the providing further includes outputting, as a second of the selected communications services, a text-based message input by the user for pop-up display at the destination device based on the retrieved presence information specifying an available status of the identified destination subscriber at the destination device for reception of the text-based message, the providing including prompting the user to utilize the second selected communications service based on the retrieved presence information specifying an unavailable status of the identified destination subscriber at the destination device for reception of the voice call.

20. The method of claim 19, wherein the providing further includes displaying a second text-based message received from the open protocol network.

21. The method of claim 14, wherein the executing includes supplying the presence information to a second device via the open protocol network.

22. The method of claim 21, wherein the supplying includes providing the presence information to the second device in response to a query received from the second device.

23. The method of claim 21, wherein supplying includes providing the presence information to the second device in response to a determined change in the presence information based on the user changing a state with one of the selected communications services with the second device.

24. The method of claim 14, wherein the establishing and maintaining includes maintaining a continuous connection on the open protocol network.

25. The method of claim 14, wherein the executing includes maintaining, as the presence information, at least one of status of the device, connectivity status for the network interface, personal user information, current user activity, duration of the current user activity, duration of idle time of the device relative to user inactivity, prescribed user-defined status phrases, device location, identification of secondary devices in use by the user, or messages waiting for retrieval on another service.

26. The method of claim 14, wherein the providing includes outputting selected portions of the presence information to prescribed servers configured for initiating the respective selected communications services.

54. The method of claim 14, wherein:

the executing includes retrieving, by the presence resource, the presence information for the identified destination subscriber from the destination device via the open protocol network; and

the selectively initiating including initiating the voice call with the destination device based on accessing a call server, distinct from the destination device, via the open protocol network.

27. A computer readable medium having stored thereon sequences of instructions for providing selected communications services in a network-enabled user interface device, the sequences of instructions including instructions for performing the steps of:

establishing and maintaining a connection to an open protocol network;

executing a presence resource, configured for establishing and maintaining presence information for a user of the device and retrieving presence information for an identified destination subscriber via the open protocol network, for registration and maintenance of presence information for a user of the device, the retrieved presence information identifying an availability of the identified destination subscriber and a destination device for receiving at least one identified communications service via the destination device connected to the open protocol network; and

providing, by a communications resource, selected communications services for the user via the open protocol network and based on the retrieved presence information for the identified destination subscriber and the presence information for the user, including selectively initiating, as one of the selected communications services, a voice call between the device and the destination device based on the retrieved presence information specifying an available status of the identified destination subscriber and the destination device for reception of the voice call via the destination device;

wherein the executing includes retrieving by the presence resource the presence information, from a presence server on the open protocol network or the destination device, in response to a status query for the identified destination subscriber initiated based on a user input.

28. The medium of claim 27, further comprising instructions for displaying an unavailable voice call indicator based on the retrieved presence information specifying an unavailable status of the identified destination subscriber to receive a voice call at the destination device.

29. The medium of claim 28, wherein the providing step further includes initiating the status query by the communications resource in response to the user attempting to initiate the voice call.

30. The medium of claim 28, wherein the device includes a destination subscriber table configured for storing user-selectable destination subscriber entries, each entry configured for storing a corresponding destination subscriber name, a corresponding destination subscriber address specifying an address for a corresponding device on the open protocol network, and corresponding retrieved presence information relative to the corresponding device, wherein the providing step includes initiating the status inquiry based on the user input selecting one of the destination subscriber entries as the identified destination subscriber for a selected service.

31. The medium of claim 30, further comprising instructions for performing the step of sending a list request, specifying the user, to a server configured for storing destination subscriber tables for respective users, for retrieval of the destination subscriber table.

32. The medium of claim 30, wherein the providing step further includes outputting, as a second of the selected communications services, a text-based message input by the user for pop-up display at the destination device based on the retrieved presence information specifying an available status of the identified destination subscriber at the destination device for reception of the text-based message, the providing including prompting the user to utilize the second selected communications service based on the retrieved presence information specifying an unavailable status of the identified destination subscriber at the destination device for reception of the voice call.

33. The medium of claim 32, wherein the providing step further includes displaying a second text-based message received from the open protocol network.

34. The medium of claim 27, wherein the executing step includes supplying the presence information to a second device via the open protocol network.

35. The medium of claim 34, wherein the supplying step includes providing the presence information to the second device in response to a query received from the second device.

36. The medium of claim 34, wherein supplying step includes providing the presence information to the second device in response to a determined change in the presence information based on the user changing a state with one of the selected communications services with the second device.

37. The medium of claim 27, wherein the establishing and maintaining step includes maintaining a continuous connection on the open protocol network.

38. The medium of claim 27, wherein the executing step includes maintaining, as the presence information, at least one of status of the device, connectivity status for the network interface, personal user information, current user activity, duration of the current user activity, duration of idle time of the device relative to user inactivity, prescribed user-defined status phrases, device location, identification of secondary devices in use by the user, or messages waiting for retrieval on another service.

39. The medium of claim 27, wherein the providing step includes outputting selected portions of the presence information to prescribed servers configured for initiating the respective selected communications services.

55. The medium of claim 27, wherein:

the executing includes retrieving, by the presence resource, the presence information for the identified destination subscriber from the destination device via the open protocol network; and

the selectively initiating including initiating the voice call with the destination device based on accessing a call server, distinct from the destination device, via the open protocol network.

40. A network-enabled user interface device comprising:

connection means for establishing and maintaining a connection to an open protocol network;

presence means for establishing and maintaining presence information for a user of the device and retrieving presence information for an identified destination subscriber via the open protocol network, for registration and maintenance of presence information for a user of the device, the retrieved presence information identifying an availability of the identified destination subscriber and a destination device for receiving at least one identified communications service via the destination device connected to the open protocol network; and

services means for providing selected communications services for the user via the open protocol network and based on the retrieved presence information for the identified destination subscriber and the presence information for the user, the services means configured for selectively initiating, as one of the selected communications services, a voice call between the device and the destination device based on the retrieved presence information specifying an available status of the identified destination subscriber and the destination device for reception of the voice call via the destination device;

wherein the presence means is configured for retrieving the presence information, from at least one of a presence server on the open protocol network or the destination device, in response to a status query for the identified destination subscriber initiated based on a user input.

41. The device of claim 40, further comprising means for displaying an unavailable voice call indicator based on the retrieved presence information specifying an unavailable status of the identified destination subscriber to receive a voice call at the destination device.

42. The device of claim 41, wherein the services means is configured for initiating the status query in response to the user attempting to initiate the voice call.

43. The device of claim 41, wherein the device further includes a destination subscriber table configured for storing user-selectable destination subscriber entries, each entry configured for storing a corresponding destination subscriber name, a corresponding destination subscriber address specifying an address for a corresponding device on the open protocol network, and corresponding retrieved presence information relative to the corresponding device, wherein the services means is configured for initiating the status inquiry based on the user input selecting one of the destination subscriber entries as the identified destination subscriber for a selected service.

44. The device of claim 43, wherein the connection means is configured for sending a list request, specifying the user, to a server configured for storing destination subscriber tables for respective users, for retrieval of the destination subscriber table.

45. The device of claim 43, wherein the services means is configured for outputting, as a second of the selected communications services, a text-based message input by the user for pop-up display at the destination device based on the retrieved presence information specifying an available status of the identified destination subscriber at the destination device for reception of the text-based message, the services means configured for prompting the user to utilize the second selected communications service based on the retrieved presence information specifying an unavailable status of the identified destination subscriber at the destination device for reception of the voice call.

46. The device of claim 45, wherein the services means is configured for providing for display a second text-based message received from the open protocol network.

47. The device of claim 40, wherein the presence means is configured for supplying the presence information to a second device via the open protocol network.

48. The device of claim 47, wherein the presence means is configured for providing the presence information to the second device in response to a query received from the second device.

49. The device of claim 47, wherein presence means is configured for providing the presence information to the second device in response to a determined change in the presence information based on the user changing a state with one of the selected communications services with the second device.

50. The device of claim 48, wherein the connection means is configured for maintaining a continuous connection on the open protocol network.

51. The device of claim 40, wherein the presence means is configured for maintaining, as the presence information, at least one of status of the device, connectivity status for the network interface, personal user information, current user activity, duration of the current user activity, duration of idle time of the device relative to user inactivity, prescribed user-defined status phrases, device location, identification of secondary devices in use by the user, or messages waiting for retrieval on another service.

52. The device of claim 40, wherein the services means is configured for outputting selected portions of the presence information to prescribed servers configured for initiating the respective selected communications services.

56. The device of claim 40, wherein:

the presence means is configured for retrieving the presence information for the identified destination subscriber from the destination device via the open protocol network; and

the services means is configured for initiating the voice call with the destination device based on accessing a call server, distinct from the destination device, via the open protocol network.