System and method for monitoring and managing an enterprise network
First Claim
1. An enterprise network management portal system for monitoring and managing at least one enterprise network, wherein each enterprise network includes at least one server system and a plurality of network management means for monitoring the status of each server system and generating management data concerning monitored operating events of the monitored server system that are in need of correction, and wherein the management data include device status data, event data, and device performance monitoring data, the system comprising:
- portal means for providing an interface to the plurality of network management means for;
(a) receiving the management data from the plurality of computer network management means of an enterprise network and providing the management data for the plurality of network management means to a client for display to a user and(b) generating workflows that provide corrective measures for monitored operating events that are in need of correction, wherein the client is coupled to the at least one computer network management means,wherein the portal means includes;
(a) management interface means for providing application and data interface functionality between the at least one computer network management means and the client; and
(b) workflow means for receiving the management data from the plurality of computer network management means and providing in response to the management data one or more workflows for responding to monitored operating events that are in need of correction, andwherein the workflow means includes;
(1) interface format means for transferring data fields between the client and the plurality of computer network management means in accordance with predetermined data field definitions;
(2) workflow edit means for enabling an operator to set up a workflow for performing functions including device troubleshooting and event management and for generating workflow sequence data;
(3) workflow execution means for receiving the workflow sequence data from the workflow edit means, for executing a workflow sequence in response to an execution command received from a user, for interfacing with the plurality of computer network management means in accordance with the workflow received from the workflow edit means, and for transferring data fields in accordance with previously-defined rules; and
(4) element information means for providing network element data for one of use in workflows and in response to workflows executed through the workflow execution means.
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Accused Products
Abstract
A system for providing access to a network is provided. The system includes a management interface system that receives management data from one or more management systems, where each management system provides a type of management data for the network, such as device status data, event data, device performance monitoring data, or other suitable data. A portal system connected to the management interface system receives the management data and presents the management data in a predetermined format, such as in one or more view windows, such that management data from incompatible management systems can be presented in a single user-viewable display.
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Citations
20 Claims
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1. An enterprise network management portal system for monitoring and managing at least one enterprise network, wherein each enterprise network includes at least one server system and a plurality of network management means for monitoring the status of each server system and generating management data concerning monitored operating events of the monitored server system that are in need of correction, and wherein the management data include device status data, event data, and device performance monitoring data, the system comprising:
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portal means for providing an interface to the plurality of network management means for; (a) receiving the management data from the plurality of computer network management means of an enterprise network and providing the management data for the plurality of network management means to a client for display to a user and (b) generating workflows that provide corrective measures for monitored operating events that are in need of correction, wherein the client is coupled to the at least one computer network management means, wherein the portal means includes; (a) management interface means for providing application and data interface functionality between the at least one computer network management means and the client; and (b) workflow means for receiving the management data from the plurality of computer network management means and providing in response to the management data one or more workflows for responding to monitored operating events that are in need of correction, and wherein the workflow means includes; (1) interface format means for transferring data fields between the client and the plurality of computer network management means in accordance with predetermined data field definitions; (2) workflow edit means for enabling an operator to set up a workflow for performing functions including device troubleshooting and event management and for generating workflow sequence data; (3) workflow execution means for receiving the workflow sequence data from the workflow edit means, for executing a workflow sequence in response to an execution command received from a user, for interfacing with the plurality of computer network management means in accordance with the workflow received from the workflow edit means, and for transferring data fields in accordance with previously-defined rules; and (4) element information means for providing network element data for one of use in workflows and in response to workflows executed through the workflow execution means. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16)
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17. A method for monitoring and managing at least one enterprise network, wherein the enterprise network includes a server system and a plurality of computer network management means for monitoring the status of the at least one server system and generating management data concerning monitored operating events of the at least one server system that are in need of correction, the method comprising the steps of:
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providing application and data interface functionality between the plurality of computer network management means and a client, wherein the client is coupled to the plurality of computer network management means; monitoring the server system using the computer network management means; setting up through an operator a workflow for performing functions including device troubleshooting and event management and for generating workflow sequence data; transferring data fields between the client and the plurality of computer network management means in accordance with predetermined data field definitions; using the plurality of computer network management means to generate management data concerning monitored operating events of the server that are in need of correction, wherein the management data include device status data, event data, and device performance monitoring data; providing the management data to the client for display to a user; detecting at least one operating event in need of correction; presenting to the user via the client at least one workflow in response to the at least one detected operating event; in response to user selection of at least one workflow, receiving the workflow sequence data and executing a workflow sequence; interfacing with the plurality of computer network management means in accordance with the workflow received; transferring data fields in accordance with previously-defined rules; and providing network element data for one of (1) use in workflows to correct the monitored operating events that are in need of correction and (2) in response to executed workflows, thereby managing the enterprise network. - View Dependent Claims (18, 19)
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20. A method for providing portal interface functionality for at least one enterprise network, wherein the enterprise network includes at least one server system and at least one computer network management means for monitoring the status of the at least one server system and generating management data concerning monitored operating events of the at least one server system that are in need of correction, wherein the management data include device status data, event data, and device performance monitoring data, the method comprising:
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providing application and data interface functionality between the at least one computer network management means and a client, wherein the client is coupled to the at least one computer network management means; identifying network management services for remote access; setting up through an operator a workflow for performing functions including device troubleshooting and event management and for generating workflow sequence data; configuring a user-viewable display screen to interface with the identified network management services; logging a user on to the identified network service with functionality in accordance with predetermined user and role segmentation rules; receiving management data from at least one of the computer network management means; transferring data fields between the client and the at least one computer network management means in accordance with predetermined data field definitions; providing the management data to the client for display to the user in accordance with predetermined user and role segmentation rules in a predetermined format and in a single user-viewable display screen, regardless of whether the plurality of computer network management means are compatible with each other; receiving the workflow sequence data and executing a workflow sequence in response to an execution command received from a user, interfacing with the at least one computer network management means in accordance with the workflow received, transferring data fields in accordance with previously-defined rules; and providing network element data for one of use in workflows and in response to executed workflows.
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Specification