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Speech recognition system interactive agent

DC CAFC
  • US 7,277,854 B2
  • Filed: 01/07/2005
  • Issued: 10/02/2007
  • Est. Priority Date: 11/12/1999
  • Status: Expired due to Term
First Claim
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1. A method of interacting with a user of a natural language query system comprising the steps of:

  • a) providing a speech recognition engine adapted to recognize a first set of words and/or phrases from a user during an interactive speech session;

    wherein said first set of words and/or phrases can include a natural language query presented as continuous natural language spoken data;

    b) providing a database of query/answer pairs concerning one or more topics which can be responded to by the natural language query system during said interactive speech based session with a user;

    c) providing a natural language routine adapted to process said first set of words and/or phrases and identify a response to said natural language query based on said query/answer pairs;

    wherein said natural language routine is adapted to consider only a subset of said first set of words and/or phrases, and further can consider words and/or phrases in said natural language query which are not present in said query/answer pairs to determine said response;

    d) providing an interactive electronic agent coupled to said natural language routine and configured to;

    i. provide a prompt to the user during said interactive speech based session with suggestions on queries which can be made to the natural language query system;

    ii. provide a confirmation of a substance of said natural language query;

    iii. provide said response to the user from the natural language query routine.

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