Systems and methods for self-service dispatch
First Claim
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1. A method for providing service to a first machine, comprising:
- receiving status information associated with operations of the first machine;
analyzing a first machine flow sequence associated with the first machine based on the status information;
generating a service request based on the analysis; and
modifying a second machine flow sequence associated with a second machine to fulfill the service request.
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Abstract
Systems and methods are disclosed that process service requests associated with one or more work machines. In one embodiment, a process is disclosed that includes receiving status information associated with operations of the first work machine and analyzing a first work machine flow sequence associated with the first work machine based on the status information. Based on the analysis, a service request is generated. To fulfill the service request, the process may include modifying a second work machine flow sequence associated with a second work machine.
39 Citations
30 Claims
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1. A method for providing service to a first machine, comprising:
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receiving status information associated with operations of the first machine; analyzing a first machine flow sequence associated with the first machine based on the status information; generating a service request based on the analysis; and modifying a second machine flow sequence associated with a second machine to fulfill the service request. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. An on-board control system for a machine, comprising:
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a control module that is configured to monitor an operation of the first machine; and an interface control system operable to; analyze a first machine flow sequence associated with the first machine; generate a service request associated with the first machine based on the analysis; and send the service request to a remote system to fulfill the service request, wherein the remote system is a second machine that modifies a second machine flow sequence associated with the second machine to fulfill the service request. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18, 19)
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20. A system for providing service to a first machine, comprising:
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means for receiving status information associated with operations of the first machine; means for analyzing a first machine flow sequence associated with the first machine based on the status information; means for generating a service request based on the analysis; and means for modifying a second machine flow sequence associated with a second machine to fulfill the service request. - View Dependent Claims (21, 22, 23, 24, 25, 26, 27, 28, 29)
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30. A system for providing service to a first machine, comprising:
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a control module that is configured to monitor an operation of the first machine; and an interface control system including program code that performs a process, when executed by a processor, including the steps of; analyzing a first machine flow sequence associated with the first machine; generating a service request associated with the first machine based on the analysis; sending the service request to a remote system to fulfill the service request; receiving a remote service request from a remote machine; and modifying the first machine flow sequence to fulfill the remote service request.
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Specification