System and method for determining and/or transmitting and/or establishing communication with a mobile device user for providing, for example, concessions, tournaments, competitions, matching, reallocating, upgrading, selling tickets, other event admittance means, goods and/or services
First Claim
1. A method of dynamically at least one of allocating at least one of:
- goods or services to an event customer;
establishing communication with a mobile device user, and providing entertainment to a customer via a data communication network, said data communication network optionally comprising a server, workstations operably connectable to said server, one or more databases operably connectable to said server and said workstations, said workstations optionally including a web browser interface facilitating communication with said server, a point of sale server operably connectable to the server, a point of sale system operably connectable to the point of sale server, and wireless devices operably connectable to said server, said wireless devices including at least one of a smart card, a personal digital assistant, a mobile telephones, and a mobile data device, said wireless device comprising at least one of a transmitter and receiver and a transceiver for receiving and transmitting signals, said method comprising the at least one of the sequential, non-sequential and sequence independent steps of;
(a) at least one of receiving a communication from and transmitting the communication to the event customer, the communication including a request to at least one of obtain admittance to at least one event, establish communication, and obtain at least one of goods and services, the communication optionally also including an identifier associated with an identification device;
(b) optionally updating an account associated with said identifier to reflect the request;
(c) at least one of accessing and verifying the account optionally by utilizing the identifier associated with the identification device at a registration system to verify the request;
(d) at least one of admitting the event customer to a venue optionally after verification of the request, entering the event customer in a communication database, and entering the event customer to obtain the at least one of goods and services;
(e) at least one of determining an available allocation associated with the event, establishing communication with the event customer, and notifying at least one of the event customers that are at least one of currently attending the event and registered for at least one of allocating, provisioning, upgrading and awarding responsive to said determining the available allocation, and determining the at least one of the goods and services to be provisioned for the at least one event customer;
(f) accepting by at least one of the event customers at least one of said at least one of;
allocating, provisioning, upgrading and awarding in accordance with predetermined criteria, said communication, and said at least one of goods and services communication;
(g) obtaining at least one mobile contact address and a communication network used thereon by the event user and building a data address therefrom to establish said communication with the event user;
(h) transmitting a confirmation to the at least one wireless device confirming to the at least one event customer the at least one of said at least one of;
allocating, provisioning, upgrading and awarding;
(i) determining event customers to be notified via the at least one wireless device, and notifying the event customers responsive to customer profiles comprising at least one of communication, patron satisfaction communication, additional revenue, additional advertising, and advertising sponsorship for advertising on the wireless device;
(j) polling a plurality of users of the wireless devices for additional communications including additional requests for at least one of additional movie tickets, additional sporting event tickets, additional concessions, additional services additional offers, additional entertainment services and additional merchandise;
(k) optionally, when said communication is unsuccessful or potentially unsuccessful with the event user, transmitting another communication to at least another communication network using at least a portion of the at least one mobile contact address provided by the event user and at least one network address in combination, and the event user optionally confirming receipt of said another communication;
(l) optionally billing the at least one of the event customers in at least one of real-time or at a later time for at least one of said at least one of allocating, provisioning, upgrading and awarding and said at least one of goods and services in accordance with the second predetermined criteria; and
(m) optionally paying by the at least one of the event customers responsive to said billing step (l).
6 Assignments
0 Petitions
Accused Products
Abstract
A method, system, server architecture and/or tangible medium determines and/or transmits and/or establishes communication with a mobile device user. The method includes, for example, receiving a communication from and/or transmitting a communication to, an event customer, and optionally updating a database to reflect the communication. The method also includes obtaining at least one mobile address, e.g., a telephone number and a communication network used thereon by the event user and building a data address therefrom to establish the communication with the event user. In one embodiment, the method does not require the event user to provide a bbnetwork address associated with the mobile contact address. Various optional embodiments are disclosed.
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Citations
24 Claims
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1. A method of dynamically at least one of allocating at least one of:
- goods or services to an event customer;
establishing communication with a mobile device user, and providing entertainment to a customer via a data communication network, said data communication network optionally comprising a server, workstations operably connectable to said server, one or more databases operably connectable to said server and said workstations, said workstations optionally including a web browser interface facilitating communication with said server, a point of sale server operably connectable to the server, a point of sale system operably connectable to the point of sale server, and wireless devices operably connectable to said server, said wireless devices including at least one of a smart card, a personal digital assistant, a mobile telephones, and a mobile data device, said wireless device comprising at least one of a transmitter and receiver and a transceiver for receiving and transmitting signals, said method comprising the at least one of the sequential, non-sequential and sequence independent steps of;(a) at least one of receiving a communication from and transmitting the communication to the event customer, the communication including a request to at least one of obtain admittance to at least one event, establish communication, and obtain at least one of goods and services, the communication optionally also including an identifier associated with an identification device; (b) optionally updating an account associated with said identifier to reflect the request; (c) at least one of accessing and verifying the account optionally by utilizing the identifier associated with the identification device at a registration system to verify the request; (d) at least one of admitting the event customer to a venue optionally after verification of the request, entering the event customer in a communication database, and entering the event customer to obtain the at least one of goods and services; (e) at least one of determining an available allocation associated with the event, establishing communication with the event customer, and notifying at least one of the event customers that are at least one of currently attending the event and registered for at least one of allocating, provisioning, upgrading and awarding responsive to said determining the available allocation, and determining the at least one of the goods and services to be provisioned for the at least one event customer; (f) accepting by at least one of the event customers at least one of said at least one of;
allocating, provisioning, upgrading and awarding in accordance with predetermined criteria, said communication, and said at least one of goods and services communication;(g) obtaining at least one mobile contact address and a communication network used thereon by the event user and building a data address therefrom to establish said communication with the event user; (h) transmitting a confirmation to the at least one wireless device confirming to the at least one event customer the at least one of said at least one of;
allocating, provisioning, upgrading and awarding;(i) determining event customers to be notified via the at least one wireless device, and notifying the event customers responsive to customer profiles comprising at least one of communication, patron satisfaction communication, additional revenue, additional advertising, and advertising sponsorship for advertising on the wireless device; (j) polling a plurality of users of the wireless devices for additional communications including additional requests for at least one of additional movie tickets, additional sporting event tickets, additional concessions, additional services additional offers, additional entertainment services and additional merchandise; (k) optionally, when said communication is unsuccessful or potentially unsuccessful with the event user, transmitting another communication to at least another communication network using at least a portion of the at least one mobile contact address provided by the event user and at least one network address in combination, and the event user optionally confirming receipt of said another communication; (l) optionally billing the at least one of the event customers in at least one of real-time or at a later time for at least one of said at least one of allocating, provisioning, upgrading and awarding and said at least one of goods and services in accordance with the second predetermined criteria; and (m) optionally paying by the at least one of the event customers responsive to said billing step (l). - View Dependent Claims (2, 3, 4, 5)
- goods or services to an event customer;
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6. A method of dynamically providing at least one of goods and services to a customer via a data communication network, said data communication network optionally comprising a server, workstations operably connectable to said server, one or more databases operably connectable to said server and said workstations, said workstations optionally including a web browser interface facilitating communication with said server, a point of sale server operably connectable to the server, a point of sale system operably connectable to the point of sale server, and wireless devices operably connectable to said server, said wireless devices including at least one of a smart card, a personal digital assistant, a mobile telephones, and a mobile data device, said wireless device comprising at least one of a transmitter and receiver and a transceiver for receiving and transmitting signals, said method comprising the at least one of the sequential, non-sequential and sequence independent steps of:
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(a) at least one of receiving a communication from and transmitting the communication to the event customer, the communication including a request to obtain the at least one of goods and services, the communication optionally also including an identifier associated with an identification device; (b) optionally updating an account associated with said identifier to reflect the request; (c) at least one of accessing and verifying the account optionally by utilizing the identifier stored on the identification device at the point of sale system upon presentation of the identification device to verify the request; (d) entering the event customer to participate in the obtaining of the at least one of the goods and services; (e) determining a concessions communication for the at least one event customer, (f) transmitting a confirmation to the at least one wireless device confirming to the at least one event customer the at least one of said concessions; (g) determining event customers to be notified via the at least one wireless device, and notifying the event customers responsive to customer profiles comprising at least one of communication, patron satiation communication, additional revenue, additional advertising and advertising sponsorship for advertising on the wireless device; (h) polling a plurality of users of the wireless devices for additional communications including additional requests for at least one of additional movie tickets, additional sporting event tickets, additional concessions, additional services additional offers, additional entertainment services and additional merchandise; (i) accepting by at least one of the event customers said concessions communication; (j) optionally billing the at least one of the event customers in at least one of real-time or at a later time for said at least one of goods and services in accordance with the second predetermined criteria; and (k) optionally paying by the at least one of the event customers responsive to said billing step (j). - View Dependent Claims (7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17)
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18. A method of dynamically establishing communication with a mobile device user via a data communication network, said data communication network optionally comprising a server, workstations operably connectable to said server, one or more databases operably connectable to said server and said workstations, said workstations optionally including a web browser interface facilitating communication with said server, a point of sale server operably connectable to the server, a point of sale system operably connectable to the point of sale server, and wireless devices operably connectable to said server, said wireless devices including at least one of a smart card, a personal digital assistant, a mobile telephones, and a mobile data device, said wireless device comprising at least one of a transmitter and receiver and a transceiver for receiving and transmitting signals, said method comprising the at least one of the sequential, non-sequential and sequence independent steps of:
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(a) at least one of receiving a communication from and transmitting a communication to, an event customer, the communication including a request to establish communication, the communication also including an identifier associated with an identification device; (b) updating a database to reflect said communication; (c) at least one of accessing and verifying said updating step (b) optionally by utilizing the identifier associated with the identification device at a registration system; (d) entering the event customer in a communication database; (e) obtaining at least one mobile telephone number and a communication network used thereon by the event user and building a data address therefrom to establish said communication with the event user, said obtaining step (e) not requiring the event user to provide a network address associated with the at least one mobile contact address; (f) establishing communication with the event customer; (g) receiving by at least one of the event customer said communication; (h) optionally when said communication is unsuccessful or potentially unsuccessful with the event user, transmitting another communication to at least another communication network using at least a portion of the at least one mobile contact address provided by the event user and at least one network address in combination, and the event user optionally confirming receipt of said another communication; (i) transmitting a confirmation to the at least one event customer; (j) determining event customers to be notified, and notifying the event customers responsive to customer profiles comprising at least one of communication, patron satisfaction communication, additional revenue, additional advertising, and advertising sponsorship for advertising on the wireless device; and (k) polling a plurality of users of the wireless devices fox additional communications including additional requests for at least one of additional movie tickets, additional sporting event tickets, additional concessions, additional services, additional offers, additional entertainment services and additional merchandise. - View Dependent Claims (19, 20)
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21. A method of dynamically at least one of:
- allocating goods or services to an event customer;
establishing communication with a mobile device user; and
providing entertainment to a customer via a data communication network, said data communication network optionally comprising a server, workstations operably connectable to said server, one or more databases operably connectable to said server and said workstations, said workstations optionally including a web browser interface facilitating communication with said server, a point of sale server operably connectable to the server, a point of sale system operably connectable to the point of sale server, and wireless devices operably connectable to said server, said wireless devices including at least one of a smart card, a personal digital assistant, a mobile telephones, and a mobile data device, said wireless device comprising at least one of a transmitter and receiver and a transceiver for receiving and transmitting signals, said method comprising the at least one of the sequential, non-sequential and sequence independent steps of;(a) at least one of receiving a first communication from and transmitting the first communication to a first event customer, the communication including a first request to at least one of obtain admittance to at least one event, establish communication, and obtain at least one of goods and services; (b) at least one of accessing and verifying an account associated with the first communication; (c) at least one of receiving a second communication from and transmitting the second communication to a second event customer, the second communication including a second request to at least one of obtain admittance to at least one event, establish communication, and obtain at least one of goods and services; (d) at least one of accessing and verifying an account associated with the second communication; (e) at least one of admitting the first and second event customers to a venue optionally after verification of the first and second requests, entering the first and second event customers in a communication database, and entering the first and second event customers to obtain the at least one of goods and services; (f) at least one of determining an available allocation associated with the event, establishing communication with the first and second event customers, and notifying at least one of the first and second event customers that are at least one of currently attending the event and registered for at least one of allocating, provisioning, upgrading and awarding responsive to said determining the available allocation, and determining the at least one of the goods and services to be provisioned for the at least one of the first and second event customers; (g) accepting by the at least one of the first and second event customers at least one of said at least one of;
allocating, provisioning, upgrading and awarding in accordance with predetermined criteria, said communication, and said at least one of goods and services communication;(h) transmitting a confirmation to at least one wireless device confirming to the at least one of the first and second event customers the at least one of said at least one of;
allocating, provisioning, upgrading and awarding;(i) determining event customers to be notified via the at least one wireless device, and notifying the event customers responsive to customer profiles comprising at least one of communication, patron satisfaction communication, additional revenue, additional advertising, and advertising sponsorship for advertising on the wireless device; (j) polling a plurality of users for additional communications including additional requests for at least one of additional movie tickets, additional sporting event tickets additional concessions, additional services, additional offers, additional entertainment services and additional merchandise.
- allocating goods or services to an event customer;
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22. A method of dynamically at least one of:
- allocating goods or services to an event customer;
establishing communication with a mobile device user; and
providing entertainment to a customer via a data communication network, said data communication network optionally comprising a server, workstations operably connectable to said server, one or more databases operably connectable to said server and said workstations, said workstations optionally including a web browser interface facilitating communication with said server, a point of sale server operably connectable to the server, a point of sale system operably connectable to the point of sale server, and wireless devices operably connectable to said server, said wireless devices including at least one of a smart card, a personal digital assistant, a mobile telephones, and a mobile data device, said wireless device comprising at least one of a transmitter and receiver and a transceiver for receiving and transmitting signals, said method comprising the at least one of the sequential, non-sequential and sequence independent steps of;(a) at least one of receiving a first communication from and transmitting the first communication to a first event customer, the communication including a first request to at least one of obtain admittance to at least one event, establish communication, and obtain at least one of goods and services; (b) at least one of accessing and verifying an account associated with the first communication; (c) at least one of receiving a second communication from and transmitting the second communication to a second event customer, the second communication including a second request to at least one of obtain admittance to at least one event, establish communication, and obtain at least one of goods and services; (d) at least one of accessing and verifying an account associated with the second communication; (e) admitting the first and second event customers to a venue optionally after verification of the first and second requests, entering the first and second event customers in a database; (f) determining a predetermined time period associated with the event indicative of event customers not attending the event in accordance with first predetermined criteria including at least one of agreement with one or more of the event customers, the event customer not providing notice of non-attendance a first predetermined time period prior to the event, the event customer not providing notice of non-attendance a second predetermined time period after start of the event, the event customer leaving the event early, and other predetermined criteria; (g) polling the wireless devices of a plurality of users to determine whether additional seats have been made available, and if additional seats have been made available, then adding the additional seats to a list of available seats for said method of dynamically at least one of allocating, upgrading and awarding admittance to the events to the event customer; (h) releasing an allocation associated with the another event customer and notifying at least one of the first and second event customers that are at least one of currently attending the event and registered for said at least one of reallocating, reprovisioning, upgrading and awarding responsive to said releasing the allocation; and (i) accepting by at least one of the first and second event customers said at least one of reallocating, reprovisioning, upgrading and awarding in accordance with second predetermined criteria; (j) transmitting a confirmation to at least one wireless device confirming to the at least one of the first and second event customers the at least one of said at least one of;
allocating, provisioning, upgrading and awarding;(k) determining event customers to be notified via the at least one wireless device, and noting the event customers responsive to customer profiles comprising at least one of communication, patron satisfaction communication, additional revenue, additional advertising, and advertising sponsorship for advertising on the wireless device; (l) polling a plurality of users for additional communications including additional requests for at least one of additional movie tickets, additional sporting event tickets, additional concessions, additional services, additional offers, additional entertainment services and additional merchandise. - View Dependent Claims (23, 24)
- allocating goods or services to an event customer;
Specification