System, method and mobile device for remote control of a voice mail system
First Claim
1. A method of processing a voice mail message in a unified messaging system using a wireless mobile communication device having circuitry for communicating over a wireless data communication channel and a wireless voice communication channel, the method comprising:
- receiving the voice mail message at the unified messaging system and storing it in a data store associated with a user of the wireless mobile communication device;
detecting the stored voice mail message at the data store and transmitting a notification signal to the wireless mobile communication device via the wireless data communication channel, the notification signal including information regarding the voice mail message;
displaying the voice mail message information on a display interface of the wireless mobile communication device, the display interface providing one or more commands for processing the voice mail message, wherein one of the one or more commands includes a message retrieval command;
transmitting a command signal from the mobile communication device to the unified messaging system via the wireless data communication channel, the command signal including the message retrieval command;
providing the message retrieval command to a voice mail system component of the unified messaging system;
the voice mail system component initiating a voice call to the wireless mobile communication device in response to the message retrieval command via the voice communication channel; and
transmitting the voice mail message to the wireless mobile communication device via the voice communication channel.
3 Assignments
0 Petitions
Accused Products
Abstract
A unified messaging system, method and user interface is provided for a handheld mobile communication device. The method may include the following steps: (a) providing a unified event listing display comprising: a plurality of summary descriptors, each summary descriptor having one or more information elements to identify the event associated with the summary descriptor; (b) selecting one of the plurality of summary descriptors; (c) displaying a voice mail interface associated with the selected summary descriptor, wherein a plurality of voice mail actions are displayed on the interface; (d) selecting one of the plurality of voice mail actions; (e) communicating a voice mail command associated with the selected voice mail action to a unified messaging server via a wireless data communication network; (f) receiving the voice mail command at the unified messaging server; (g) executing an action associated with the received voice mail command at the unified messaging server; (h) establishing a circuit-switched communication connection to the mobile device from a PBX system associated with the unified messaging server; and (i) performing an action corresponding to the received voice mail command through the established circuit-switched communication connection.
365 Citations
42 Claims
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1. A method of processing a voice mail message in a unified messaging system using a wireless mobile communication device having circuitry for communicating over a wireless data communication channel and a wireless voice communication channel, the method comprising:
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receiving the voice mail message at the unified messaging system and storing it in a data store associated with a user of the wireless mobile communication device; detecting the stored voice mail message at the data store and transmitting a notification signal to the wireless mobile communication device via the wireless data communication channel, the notification signal including information regarding the voice mail message; displaying the voice mail message information on a display interface of the wireless mobile communication device, the display interface providing one or more commands for processing the voice mail message, wherein one of the one or more commands includes a message retrieval command; transmitting a command signal from the mobile communication device to the unified messaging system via the wireless data communication channel, the command signal including the message retrieval command; providing the message retrieval command to a voice mail system component of the unified messaging system; the voice mail system component initiating a voice call to the wireless mobile communication device in response to the message retrieval command via the voice communication channel; and transmitting the voice mail message to the wireless mobile communication device via the voice communication channel. - View Dependent Claims (2, 3, 4, 5)
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6. A method of remotely controlling a voice mail system using a wireless device capable of communicating via a wireless data network and a wireless voice network, the method comprising:
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receiving a voice call at the voice mail system and storing a voice mail message in a voice mail box associated with a user of the wireless device; detecting the stored voice mail message in the voice mail box; transmitting a notification message to the wireless device via the wireless data network, the notification message indicating that the voice mail message is stored in the user'"'"'s voice mail box; transmitting a connection request command message from the wireless device to the voice mail system via the wireless data network; in response to the connection request command, the voice mail system initiating a voice call to the wireless device via the wireless voice network; and receiving the stored voice mail message at the wireless device via the wireless voice network. - View Dependent Claims (7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23)
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24. A system for remotely controlling a voice mail system using a wireless device capable of communicating via a wireless data network and a wireless voice network, comprising:
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means for receiving a voice call at the voice mail system and storing a voice mail message in a voice mail box associated with a user of the wireless device; means for detecting the stored voice mail message in the voice mail box; means for transmitting a notification message to the wireless device via the wireless data network, the notification message indicating that the voice mail message is stored in the user'"'"'s voice mail box; means for transmitting a connection request command message from the wireless device to the voice mail system via the wireless data network; means, responsive to the connection request command for initiating a voice call to the wireless device via the wireless voice network; and means for receiving the stored voice mail message at the wireless device via the wireless voice network. - View Dependent Claims (25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41)
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42. A wireless device capable of communicating via a wireless data network and a wireless voice network, the wireless device for use in conjunction with a voice mail system that receives a voice call and stores a voice mail message in a voice mail box associated with a user of the wireless device, comprising:
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means for receiving a notification message via the wireless data network, the notification message indicating that the voice mail message is stored in the user'"'"'s voice mail box; and means for transmitting a connection request command message from the wireless device to the voice mail system via the wireless data network; wherein the connection request command causes the voice mail system to initiate a voice call to the wireless device via the wireless voice network, the wireless device including means for automatically answering the voice call and receiving the stored voice mail message via the wireless voice network.
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Specification