Method and system for sending pre-scripted text messages

• US 7,289,024 B2
• Filed: 08/19/2004
• Issued: 10/30/2007
• Est. Priority Date: 08/19/2004
• Status: Active Grant

• Current Assignee: General Motors LLC (General Motors Company)
• Original Assignee: General Motors Corporation (General Motors Company)
• Inventors: Kamdar, Hitan S., Veliu, Shpetim S., Sumcad, Anthony J.
• Primary Examiner(s): Lee; Benjamin C.
• Assistant Examiner(s): TANG, SON M
• Application Number:
  US10/922,013
• Publication Number:
  US 20060038674A1
• Time in Patent Office: 1,167 Days
• Field of Search: None
• US Class Current: 340/539.17
• CPC Class Codes: H04L 51/58 Message adaptation for wireless communication

Abstract

A system employing a telematics unit and a telematics call center. The telematics unit includes a first module and a first set of at least one pre-scripted text message, and the telematics call center includes a second module and a second set of at least one pre-scripted text message. The modules operate to selectively establish a communication between telematics unit and telematics call center involving at least one of the first set of at least one pre-scripted text message and the second set of at least one pre-scripted text message.

Claims

1. A system, comprising:

a telematics unit including a first module and a first set of pre-scripted text messages; and

a telematics call center including a second module and a second set of pre-scripted text messages;

wherein the first module and the second module are operable to selectively establish a communication between the telematics unit and the telematics call center; and

wherein the first module is also operable to;

enter into a pre-scripted text message mode in response to at least one of;

failure of an impedance test of at least one audio circuit,

deployment of an airbag, or

receipt of an emergency mode input;

provide a plurality of the pre-scripted text messages to a user via a pre-scripted text message mode interface;

receive a user selection of one of the plurality of pre-scripted text messages via the pre-scripted text message mode interface; and

transmit the selected pre-scripted text message between the telematics unit and call center.

2. The system of claim 1, wherein the communication is based on at least one of a communication protocol selected from the group consisting of SMS, CDMA, AMPS, SDARS, GSM, PCS, Bluetooth, 802.11, and a FCC Part 15 protocol.

3. The system of claim 1, wherein the first module is additionally operable to control a communication of a first pre-scripted text message from the telematics unit to the telematics call center in response to an activation command from at least one of a vehicle and a mobile phone.

4. A method of communicating between a telematics unit in a vehicle and a call center, the method comprising:

entering a pre-scripted text message mode in response to at least one of;

failure of an impedance test of at least one audio circuit,

deployment of an airbag, or

receipt of an emergency mode input;

providing a plurality of pre-scripted text messages via a pre-scripted text message mode interface upon entering the pre-scripted text message mode;

receiving a user selection of one of the plurality of pre-scripted text messages via the pre-scripted text message mode interface; and

transmitting the selected pre-scripted text message from the telematics unit to the call center.

5. The method of claim 4 further comprising storing at least one of the pre-scripted text messages in the telematics unit.

6. The method of claim 4 wherein the receipt of an emergency mode input comprises the step of receiving an emergency mode button press.

7. The method of claim 4 further comprising receiving a pre-scripted text message from the call center in response to the transmitted pre-scripted text message.

8. The method of claim 4 wherein providing a plurality of pre-scripted text messages via a pre-scripted text message mode interface comprises displaying the plurality of pre-scripted text messages on a display screen.

9. The method of claim 8 wherein the display screen is selected from the group consisting of a navigation screen, monitor, driver information display, and a radio display unit.

10. The method of claim 4 further comprising setting a diagnostic trouble code.

11. A system for communicating between a call center and a telematics unit, the system comprising:

means for entering a pre-scripted text message mode in response to at least one of;

failure of an impedance test of at least one audio circuit,

deployment of an airbag, or

receipt of an emergency mode input; and

means for providing a plurality of pre-scripted text messages via a pre-scripted text message mode interface upon entering the pre-scripted text message mode;

means for receiving a user selection of one of the plurality of pre-scripted text messages via the pre-scripted text message mode interface; and

means for transmitting the selected pre-scripted text message from the telematics unit to the call center.