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Systems and methods for managing email

  • US 7,296,058 B2
  • Filed: 01/30/2002
  • Issued: 11/13/2007
  • Est. Priority Date: 01/30/2002
  • Status: Active Grant
First Claim
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1. A method for managing email content using an email server, an email induction server and a graphics database, the email server, the email induction server and the graphics database are in communication through a network, the method comprising the steps of:

  • receiving at the email server an email via the network;

    electronically monitoring the network email received at the email server for email content;

    automatically extracting the content of the network email using the email induction server including;

    analyzing the network email to determine whether the network email includes at least one enclosure,if the network email includes at least one enclosure, determining whether the at least one enclosure is in a non-graphics image format, andconverting the content of the network email including the at least one enclosure having a non-graphics image format to a single page graphics image format;

    loading the content of the network email into the graphics database accessible from the network; and

    triggering tasks to be performed as part of a workflow process based on the content extracted from at least one of the network email and the at least one enclosure included with the network email, wherein triggering tasks includes prompting the user to perform a business task relating to the content of the email after storing the network email into the graphics database.

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