Method and apparatus for communicating with one of plural devices associated with a single telephone number
First Claim
1. A telecommunication device comprising:
- a receiving module for receiving a telephone call for a user from a calling device; and
a processor for identifying a dialed telephone number associated with the call, said processor using the dialed telephone number to retrieve from a storage medium a first telephone number associated with a first communication device, a second telephone number associated with a second communication device, and at least one user preference, each of which being associated with the user, said processor using the at least one retrieved user preference to substantially simultaneously form a first communication path between said processor and the first communication device by dialing said first telephone number and form a second different communication path between said processor and the second communication device by dialing said second telephone number,wherein said processor holds the call for a predetermined time until it is determined that the user has answered the first or second communication device, authenticates the answered device before forming a completed physical circuit connection between the calling device and the answered device, and routes the call to the answered device.
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Accused Products
Abstract
A system for (and a method of) selectively establishing communication with one of plural devices associated with a single telephone number is provided. In a preferred embodiment, the system includes a wireless connect unit connected between an enterprise private branch exchange (PBX) network and a public switched telephone network. The wireless connect unit preferably serves as a gateway between the PBX and one or more remote communication devices. The remote devices can be used as standard PBX office telephones for both inbound and outbound telephone calls. Thus, features of the PBX network (e.g., voice mail, direct extension dialing, corporate calling plan, etc.) are available to the remote device even though they are not physically connected to the PBX. When the system receives an incoming call, it can route the call to an office telephone and one or more of the remote devices simultaneously or as desired by the user.
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Citations
19 Claims
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1. A telecommunication device comprising:
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a receiving module for receiving a telephone call for a user from a calling device; and a processor for identifying a dialed telephone number associated with the call, said processor using the dialed telephone number to retrieve from a storage medium a first telephone number associated with a first communication device, a second telephone number associated with a second communication device, and at least one user preference, each of which being associated with the user, said processor using the at least one retrieved user preference to substantially simultaneously form a first communication path between said processor and the first communication device by dialing said first telephone number and form a second different communication path between said processor and the second communication device by dialing said second telephone number, wherein said processor holds the call for a predetermined time until it is determined that the user has answered the first or second communication device, authenticates the answered device before forming a completed physical circuit connection between the calling device and the answered device, and routes the call to the answered device. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
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14. A method of providing telecommunications to a user of a communication network, the method comprising the steps of:
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connecting the communication network to a connect unit; providing a first communication device associated with the user at an extension of the communication network; providing a second communication device associated with the user; receiving a communication made to the extension at the connect unit; holding the received communication in the connect unit; identifying the extension from the routed communication; using the identified extension to retrieve a first communication device number associated with the first communication device, a second communication device number associated with the second communication device, and at least one user preference associated with the user; and forming a first communication path between the first communication device and the connect unit by placing a first call to the first communication device; forming a second communication path between the second communication device and the connect unit by placing a second call to the second communication device, said acts of placing the first and second calls occurring substantially simultaneously; determining if the first communication device answered the first call or if the second communication device answered the second call; and if the first or second call is answered and authenticated, routing the received communication to the authenticated answering device by connecting the communication path between the connect unit and the answered device to the received communication to form a completed physical circuit connection.
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15. A method of providing telecommunications to a user of a communication network, the method comprising the steps of:
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receiving a communication at a processor; holding the communication at the processor; identifying destination information associated with the received communication; retrieving, based on the identified destination information communication device number, a first communication device number associated with a first device connected to the communication network, a second communication number associated with a wireless device and at least one user preference, each of which being associated with the user; routing, using the retrieved at least one user preference, the communication to at least one of said first device or wireless device two destination communication numbers substantially simultaneously, by; forming a first communication path between the processor and said first device and a second communication path between the processor and said wireless device to the second communication device number; determining whether the first device or wireless device if one of the destination communication numbers has been answered; and if it has been determined that one of the first device or wireless device one of the destination communication numbers has been answered, requesting information from the user before routing the held communication to the answered device, and then forming a completed physical circuit connection between the received communication and the path between the processor and the answered device when the requested information authenticate the answer device. - View Dependent Claims (16, 17, 18, 19)
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Specification