Universal shopping cart and order injection system

• US 7,305,355 B2
• Filed: 06/12/2001
• Issued: 12/04/2007
• Est. Priority Date: 06/12/2000
• Status: Expired due to Term

• Current Assignee: Liberty Peak Ventures, LLC (Dominion Harbor Enterprises, LLC)
• Original Assignee: American Express Travel Related Services Company, Inc. (American Express Company)
• Inventors: Markus, Matthew A., Byerly, Timothy P., Maple, Eric S., Sandori, Mark I., Tarvydas, Martin K.
• Primary Examiner(s): Rosen, Nicholas D.
• Application Number:
  US09/880,723
• Publication Number:
  US 20020038255A1
• Time in Patent Office: 2,366 Days
• Field of Search: 705/26, 705/27, 707/10, 709/203
• US Class Current: 705/26.43
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]
• CPC Class Codes: G06Q 30/0609 Buyer or seller confidence or verification
• CPC Class Codes: G06Q 30/0613 Third-party assisted
• CPC Class Codes: G06Q 30/0617 Representative agent
• CPC Class Codes: G06Q 30/0623 Item investigation
• CPC Class Codes: G06Q 30/0625 Directed, with specific intent or strategy
• CPC Class Codes: G06Q 30/0633 Lists, e.g. purchase orders, compilation or processing
• CPC Class Codes: G06Q 30/0635 Processing of requisition or of purchase orders
• CPC Class Codes: G06Q 30/0641 Shopping interfaces

Abstract

A universal shopping cart is provided that obtains and orders products and services from different merchants located on the Internet. The consumer completes all of their shopping on the shopping site and is not directed to another merchant'"'"'s site to complete an order. The universal shopping cart provides a monitoring service that allows the consumer to monitor a product for specified criteria. The order injection system places orders for products contained within the universal shopping cart from affiliated and non-affiliated merchants. Specific ordering details required from merchants external to the shopping site are hidden from the consumer. For external merchant sites that require a consumer account before allowing the product to be purchased, the shopping site creates a new consumer account without intervention from the consumer. Once the products are ordered, the consumer may keep track of the ordered products from the shopping site.

Claims

1. A method of processing product orders, via a network, to allow consumers to order products from a plurality of merchants from a web page comprising a consistent user interface, comprising the steps of:

retrieving a universal shopping cart;

searching a local database for information relating to a product prior to searching a plurality of at least one of;

affiliated and unaffiliated websites for said information;

displaying said information from said plurality of at least one of;

affiliated and unaffiliated websites within said web page comprising a consistent user interface;

receiving a product selection command from a consumer indicative of selecting a product;

adding said selected product to said universal shopping cart;

determining whether said selected product is from an affiliated or an unaffiliated web site;

transmitting an order for said selected product directly to an owner of said affiliated web site when said selected product is from said affiliated web site;

injecting a product order at an unaffiliated website, when said selected product is from said unaffiliated web site, wherein said product order is injected to an unaffiliated website according to pattern matching; and

,

identifying a common accepted payment method from said plurality of merchants, wherein said common accepted payment method is displayed within said webpage.

2. The method of claim 1, wherein retrieving said universal shopping cart comprises determining whether an existing universal shopping cart is associated with the consumer;

and creating a new universal shopping cart when no existing universal shopping cart is associated with the consumer.

3. The method of claim 1, further comprising retrieving reputation information on the consumer from a reputation database and sending said reputation information to said merchant.

4. The method of claim 3, wherein said reputation information on the consumer is gathered by polling a subset of said plurality of merchants on their experience with the consumer.

5. The method of claim 1, wherein the process of injecting said product order is performed by obtaining services from a merchant'"'"'s site associated with said selected product;

pattern matching said services; and

creating instances of parameterized service for each state that contain essential details required to navigate said merchant'"'"'s site and place said product order, wherein a state is a set of methods and data that have input criteria and exit criteria for any section of the form in the check out process.

6. The method of claim 5, wherein said services are obtained from said merchant'"'"'s site by obtaining a copy of each page of said merchant'"'"'s site relating to product orders using a plurality of accounts.

7. The method of claim 1, wherein the process of injecting said product order is performed according to an order injection process comprising obtaining services from a merchant Web site associated with said selected product;

pattern matching said services to find a set of common characteristics of said services; and

creating service equivalent classes that contain essential details required to navigate said merchant Web site and place said product order.

8. The method of claim 1, wherein said product information includes information on a plurality of products of the same product type sold by a plurality of merchants to allow the consumer to view product information on said web page comprising a consistent user interface in order to compare products of the same product type sold by different merchants.

9. The method of claim 8, further comprising assigning a product key to each of said at least one selected product to uniquely identify each of said at least one selected product and a merchant associated with said at least one selected product.

10. The method of claim 1, wherein said universal shopping cart is retrieved from a universal shopping cart database that includes consumer information and information on any previously saved product items.

11. The method of claim 1, wherein the consumer is an electronic agent of a human consumer.

12. The method of claim 1, wherein said local database is populated with said information by at least one product vendor.

13. The method of claim 1, further comprising automatically removing from said universal shopping cart said selected product when a price for said selected product reaches a predetermined level.