Remotely monitoring an individual using scripted communications
First Claim
1. A monitoring system for communicating with at least one individual, the monitoring system comprising a computer system configured to communicate with at least one remote apparatus, the computer system comprising:
- a user interface for entering a set of queries to be answered by the individual and for entering corresponding response choices for each of the queries;
a user script generator connected to the user interface and configured to generate a script program to be executed by the remote apparatus, wherein the script program includes display commands to display the queries and the response choices and input commands to receive responses to the queries; and
a database accessible by the script generator and the user interface for storing the script program and the responses received from the remote apparatus.
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Abstract
A system for remotely monitoring an individual. The system includes a server system for generating a script program from a set of queries. The script program is executable by a remote apparatus that displays information and/or a set of queries to the individual through a user interface. Responses to the queries that are entered through the user interface together with individual identification information are sent from the remote apparatus to the server system across a communication network. The server system also includes an automated answering service for providing a series of questions from a stored set of questions for an individual at the remote apparatus to respond to, storing responses to each provided question in the series of questions and providing a service based on the individual'"'"'s response to the questions.
448 Citations
36 Claims
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1. A monitoring system for communicating with at least one individual, the monitoring system comprising a computer system configured to communicate with at least one remote apparatus, the computer system comprising:
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a user interface for entering a set of queries to be answered by the individual and for entering corresponding response choices for each of the queries; a user script generator connected to the user interface and configured to generate a script program to be executed by the remote apparatus, wherein the script program includes display commands to display the queries and the response choices and input commands to receive responses to the queries; and a database accessible by the script generator and the user interface for storing the script program and the responses received from the remote apparatus. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A method for communicating with at least one individual, the method comprising the steps of:
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A) entering queries and corresponding response choices into a computer system; B) generating a script program in the computer system from the queries; C) transmitting the script program to an apparatus, wherein the script program includes display commands to display the queries and the response choices, input commands to receive responses, a connection command to link the apparatus and the computer system at a prescribed connection time, and a transmit command to transmit the responses from the apparatus to the computer system; and D) receiving and storing the responses in the computer system. - View Dependent Claims (9, 10, 11, 12, 13, 14, 15)
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16. A system for communicating with an individual using a computer, the computer comprising:
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a server configured (i) to receive a set of queries to be answered by the individual and (ii) to generate a script program from the set of queries, the script program being executable by a remotely programmable apparatus to communicate the set of queries to the individual, to receive responses to the set of queries, and to transmit the responses from the remotely programmable apparatus to the server; and a database for storing the script program and the responses to the set of queries. - View Dependent Claims (17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27)
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28. A method for communicating with an individual using a computer, the method comprising the steps of:
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A) entering in a server queries to be answered by the individual; B) generating a script program from the queries; C) transmitting the script program from the server to a remotely situated apparatus through a communication network, wherein the script program is configured to be executed in the apparatus to communicate the queries, to receive responses, and to transmit the responses to the server; and D) receiving and storing the responses in the server. - View Dependent Claims (29, 30, 31, 32, 33, 34, 35, 36)
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Specification