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Extending functionality of workflow applications using instant messaging (IM)

  • US 7,334,043 B2
  • Filed: 04/07/2003
  • Issued: 02/19/2008
  • Est. Priority Date: 09/17/2002
  • Status: Expired due to Fees
First Claim
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1. A communication method comprising:

  • receiving a workflow request from a workflow server, the workflow request being directed to a specified instant messaging (IM) address;

    formatting the received workflow request to generate an IM data stream;

    tagging the workflow request with an Extensible Markup Language (XML) tag; and

    conveying the workflow request to an IM transport protocol object (TPO), the TPO configured for translating the IM data stream to a desired IM protocol, wherein the XML tag includes at least one of the following;

    a generic XML tag configured to indicate presence of a workflow-related message and an XML tag configured to indicate the workflow request.

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