Vote processing in a public switched telephone network

• US 7,336,774 B2
• Filed: 05/25/2004
• Issued: 02/26/2008
• Est. Priority Date: 05/25/2004
• Status: Expired due to Fees

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Creamer, Thomas E., Moore, Victor S., Jaiswal, Peeyush
• Primary Examiner(s): Ramakrishnaiah; Melur
• Application Number:
  US10/852,829
• Publication Number:
  US 20050265527A1
• Time in Patent Office: 1,372 Days
• Field of Search: 379/92.02, 379/92.03, 379/92.01, 379/207.02, 379/207.13, 379/207.15, 379/221.08, 379/221.09, 379/221.1, 379/221.12, 379/88.18, 379/88.19, 379/92.04
• US Class Current: 379/92.02
• CPC Class Codes: H04L 12/66 Arrangements for connecting between networks having differing types of switching systems, e.g. gateways

Abstract

A method, system and apparatus for vote processing in concert with a PSTN. In accordance with the present invention, a method for vote processing in a PSTN can include receiving a vote from a calling party over the PSTN. Caller information for the calling party can be retrieved from the PSTN. Subsequently, the vote can be validated based upon the caller information. Finally, the vote can be processed based upon the validation. For instance, the vote can be tallied if the calling party is validated as not having previously voted. In contrast, the vote can be rejected if the calling party is determined to have previously voted.

Claims

1. A vote processing method for use in a public switched telephone network (PSTN), the method comprising the steps of:

establishing a telephonic link between a calling party and a vote processing system disposed externally to the PSTN, each coupled to different portions of the PSTN;

receiving a vote from said calling party over said telephonic link through the PSTN;

retrieving from within a switch in the PSTN over a data communications link originating in the switch, terminating in the vote processing system, and existing separately from said telephone link, caller information for said calling party;

validating said vote based upon said caller information; and

,

processing said vote based upon said validation.

2. The method of claim 1, wherein said receiving step comprises the step of receiving at least one answer to a poll question over the PSTN.

3. The method of claim 1, wherein said receiving step comprises the step of receiving a voice vote over the PSTN.

4. The method of claim 1, wherein said receiving step comprises the step of receiving a DTMF-based vote over the PSTN.

5. The method of claim 1, wherein said receiving step comprises the step of decoding a vote based upon a dialed telephone number over the PSTN.

6. The method of claim 1, wherein said retrieving step comprises the steps of:

receiving a data communications message from a name resolution adapter disposed within said switch in the PSTN; and

,

extracting an identity for said calling party from said message.

7. The method of claim 1, wherein said retrieving step comprises the steps of querying a line item database (LIDB) from a name resolution adapter disposed in said switch in the PSTN for an address for said calling party.

8. The method of claim 1, wherein said processing step comprises the steps of:

tallying said vote if said calling party is validated as not having previously voted; and

,

rejecting said vote if said calling party is determined to have previously voted.

9. A vote processing system in a public switched telephone network (PSTN), the system comprising:

a telephone subscriber database disposed in a switch in the PSTN;

a name resolution adapter disposed in the PSTN and coupled to said telephone subscriber database; and

,

a vote processing and validation system disposed externally to the PSTN and communicatively linked to said name resolution adapter over a data communications network through a data communications link originating in the switch and terminating in the vote processing and validation system, the link existing separately from telephone links established between calling parties and the vote processing and validation system.

10. The system of claim 9, wherein said telephone subscriber database is a line item database (LIDB).

11. The system of claim 9, further comprising an interactive voice response system disposed in said vote processing and validation system and configured for interaction with calling parties.

12. A machine readable storage having stored thereon a computer program for vote processing in a public switched telephone network (PSTN), the computer program comprising a routine set of instructions which when executed by a machine cause the machine to perform the steps of:

establishing a telephonic link between a calling party and a vote processing system disposed externally to the PSTN, each coupled to a different portion of the PSTN;

receiving a vote from said calling party over said telephonic link through the PSTN;

retrieving from within a switch in the PSTN over a data communications link originating in the switch, terminating in the vote processing system, and existing separately from said telephone link, caller information for said calling party;

validating said vote based upon said caller information; and

,

processing said vote based upon said validation.

13. The machine readable storage of claim 12, wherein said receiving step comprises the step of receiving at least one answer to a poll question over the PSTN.

14. The machine readable storage of claim 12, wherein said receiving step comprises the step of receiving a voice vote over the PSTN.

15. The machine readable storage of claim 12, wherein said receiving step comprises the step of receiving a DTMF-based vote over the PSTN.

16. The machine readable storage of claim 12, wherein said receiving step comprises the step of decoding a vote based upon a dialed telephone number over the PSTN.

17. The machine readable storage of claim 12, wherein said retrieving step comprises the steps of:

receiving a data communications message from a name resolution adapter disposed within said switch in the PSTN; and

,

extracting an identity for said calling party from said message.

18. The machine readable storage of claim 12, wherein said retrieving step comprises the steps of querying a line item database (LIDB) from a name resolution adapter disposed in said switch in the PSTN for an address for said calling party.

19. The machine readable storage of claim 12, wherein said processing step comprises the steps of:

tallying said vote if said calling party is validated as not having previously voted; and

,

rejecting said vote if said calling party is determined to have previously voted.