Turn-around time information management system, storage medium, and turn-around time information management method

• US 7,337,131 B2
• Filed: 09/05/2001
• Issued: 02/26/2008
• Est. Priority Date: 09/07/2000
• Status: Expired due to Term

• Current Assignee: Seiko Epson Corporation (Seiko Group)
• Original Assignee: Seiko Epson Corporation (Seiko Group)
• Inventors: Suzuki, Junji, Oshima, Yasuhiro, Shibusawa, Yasuo, Yoshizaki, Hironori, Yamazaki, Miho, Shimoda, Satoshi
• Primary Examiner(s): FADOK, MARK A
• Application Number:
  US09/945,828
• Publication Number:
  US 20020059409A1
• Time in Patent Office: 2,365 Days
• Field of Search: 705/26, 705/27, 705/28, 705/29
• US Class Current: 705/26.8
• CPC Class Codes: G06Q 20/203 Inventory monitoring
• CPC Class Codes: G06Q 30/0633 Lists, e.g. purchase orders, compilation or processing
• CPC Class Codes: G06Q 30/0641 Shopping interfaces
• CPC Class Codes: H04L 41/22 comprising specially adapted graphical user interfaces [GUI]

Abstract

An order data obtaining device displays a list of components on a Web page, and recognizes components selected on the Web page, thereby obtaining order data of a product that is formed of a plurality of components. A turnaround time display control device obtains turn-around time information of each of the components selected on the Web page, and displays on the Web page the longest turn-around time in the turn-around time information as a turn-around time of the product. An accurate turn-around time is calculated in accordance with the selection of components, and a customer is immediately notified of the accurate turn-around time of the product. Thus, loss of competitiveness in the market due to display of a turn-around time being fixed and too long because of its inclusion of leeway is prevented. In addition, since an accurate turn-around time notification is immediately provided to the customer, customer notification of the turn-around time and handling of queries over the phone regarding turn-around time can be reduced, thereby reducing management cost.

Claims

1. A turn-around time information management system for use with a Web page, comprising:

an order data storage device that holds turn-around time information for each of a plurality of components;

an order data obtaining device that obtains order data of a product, that is formed of the plurality of components by showing a list of components on the Web page and recognizing components selected on the Web page; and

a turn-around time display control device that obtains the turn-around time information of each of the components selected on the Web page and that displays on the Web page the longest turn-around time in the turn-around time information as a turn-around time of the product,

the turn-around time display control device including a device that receives a desired turn-around time input by a user, compares the desired turn-around time with turn-around times of the components, and extracts component codes of the components with turn-around times longer than the desired turn-around time so as to implement display on the Web page that automatically restricts selection of components with turn-around times that are longer than the desired turn-around time.

2. The turn-around time information management system according to claim 1, when a predetermined turn-around time of the product is longer than the longest turn-around time in the turn-around time information of each of the components, the turn-around time display control device displaying on the Web page the predetermined turn-around time of the product as a turn-around time of the product.

3. The turn-around time information management system according to claim 1, the turn-around time display control device displaying on the Web page a component with the longest turn-around time which determines a turn-around time of the product.

4. The turn-around time information management system according to claim 1, the turn-around time display control device displaying components with long turn-around times including a component with the longest turn-around time which determines a turn-around time of the product.

5. The turn-around time information management system according to claim 1, the turn-around time display control device displaying on the Web page turn-around time information of all the components available for selection on a component selection screen.

16. The turn-around time information management system according to claim 1, the turn-around time information including a number of days needed for ordering each of the plurality of components of the product from a vendor.

17. The turn-around time information management system according to claim 16, the turn-around time information including a number of days for delivery of each of the plurality of components by the vendor.

6. A computer-readable storage medium that stores a computer program for executing processes for:

holding turn-around time information for each of a plurality of components;

displaying a list of components on a Web page;

obtaining order data of a product that is formed of the plurality of components by recognizing components selected on the Web page;

receiving a desired turn-around time input by a user;

obtaining the turn-around time information of each of the components selected on the Web page and displaying on the Web page the longest turn-around time in the turn-around time information as a turn-around time of the product;

comparing the desired turn-around time with turn-around times of the components and extracting component codes of the components with turn-around times longer than the desired turn-around time; and

automatically restricting the selection of components with turn-around times that are longer than the desired turn-around time.

8. The computer-readable storage medium according to claim 6, when a predetermined turn-around time of the product is longer than the longest turn-around time in the turn-around time information of each of the components, displaying on the Web page the predetermined turn-around time of the product as a turn-around time of the product.

9. The computer-readable storage medium according to claim 6, displaying on the Web page a component with the longest turn-around time which determines a turn-around time of the product.

10. The computer-readable storage medium according to claim 6, displaying components with long turn-around times including a component with the longest turn-around time which determines a turn-around time of the product.

11. The computer-readable storage medium according to claim 6, displaying on the Web page turn-around time information of all the components available for selection on a component selection screen.

7. A turn-around time information management method, comprising:

holding turn-around time information for each of a plurality of components;

displaying a list of components on a Web page;

obtaining order data of a product that is formed of the plurality of components by recognizing components selected on the Web page;

receiving a desired turn-around time input by a user;

obtaining the turn-around time information of each of the components that are selected on the Web page and displaying on the Web page the longest turn-around time in the turn-around time information as a turn-around time of the product;

comparing the desired turn-around time with turn-around times of the components and extracting component codes of the components with turn-around times longer than the desired turn-around time; and

automatically restricting the selection of components with turn-around times that are longer than a desired turn-around time.

12. The turn-around time information management method according to claim 7, when a predetermined turn-around time of the product is longer than the longest turn-around time in the turn-around time information of each of the components, displaying on the Web page the predetermined turn-around time of the product as a turn-around time of the product.

13. The turn-around time information management method according to claim 7, displaying on the Web page a component with the longest turn-around time which determines a turn-around time of the product.

14. The turn-around time information management method according to claim 7, displaying components with long turn-around times including a component with the longest turn-around time which determines a turn-around time of the product.

15. The turn-around time information management method according to claim 7, displaying on the Web page turn-around time information of all the components available for selection on a component selection screen.