Methods and systems for collaborating communities of practice

• US 7,340,442 B2
• Filed: 10/31/2005
• Issued: 03/04/2008
• Est. Priority Date: 11/29/2001
• Status: Expired due to Fees

• Current Assignee: Caterpillar Incorporated
• Original Assignee: Caterpillar Incorporated
• Inventors: Coffey, James Michael, Newman, Benjamin Eugene, Jeanblanc, Anne Hicks
• Primary Examiner(s): Hirl; Joseph P
• Application Number:
  US11/261,578
• Publication Number:
  US 20060112054A1
• Time in Patent Office: 855 Days
• Field of Search: 706/46, 706/14, 706/11, 709/246
• US Class Current: 706/46
• CPC Class Codes: G06N 5/02 Knowledge representation; Symbolic representation
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G09B 7/00 Electrically-operated teaching apparatus or devices working with questions and answers mechanically operated G09B3/00; computing arrangements G06F

Abstract

Methods and systems for collaborating communities of practice are disclosed. In one embodiment, a method is disclosed for collaborating communities of practice in a community of practice environment. Each community of practice includes a goal. The method may include searching information associated with each of the communities of practice for related information and identifying a set of communities of practice having related information. Further, the method may include determining whether any of the communities of practice in the set are related and establishing a collaborative communication session between the related communities of practice such that the related communities of practice share resources in achieving their respective goals.

Claims

1. A system for collaborating communities of practice, comprising:

a community of practice environment including communities of practice, each including members and having a respective goal; and

a knowledge management architecture comprising computer instructions stored on a computer-readable medium, which when executed by a processor cause a processor to;

store a community of practice profile for each of the communities of practice, each community of practice profile including data reflecting characteristics of one or more community members,

identify a first set of communities of practice that are related by comparing one or more community of practice profiles corresponding to the first set of communities, and

set up a collaborative communication session between the communities of practice in the first set to enable the communities of practice in the first set to share resources, wherein the shared resources include knowledge documents of one or more communities of practice in the first set, to achieve their respective goals.

2. The system of claim 1, wherein the knowledge management architecture manages community of practice profiles for each of the communities of practice, each profile stored in a memory device accessible by a computer system within the knowledge management architecture and includes data reflecting characteristics associated with the respective community of practice.

3. The system of claim 1, wherein the knowledge management architecture is further configured to notify each of the communities of practice in the first set that they are related to another community of practice.

4. The system of claim 3, wherein the knowledge management architecture is further configured to receive a notification from at least one community of practice in the set that it is related to another community of practice in the set.

5. The system of claim 3, wherein the knowledge management architecture is further configured to receive a response from at least two of the communities of practice agreeing that they are related.

6. The system of claim 2, wherein the knowledge management system identifies related communities of practice by:

comparing the community of practice profile of each of the communities of practice in the environment to determine whether any of the profiles include related data.

7. The system of claim 1, wherein the collaborative communication session between the communities of practice enables each of the communities of practice to at least one of:

provide analysis results, provide software, provide hardware, provide members, provide expert advice, and provide knowledge documents to at least one other community of practice in the first set.

8. The system of claim 1, wherein the knowledge management architecture is further configured to manage a new community of practice reflecting a merger of the communities of practice included in the first set.

9. The system of claim 2, wherein the knowledge management architecture generates a new community of practice profile for a new community of practice that represents a merger of the communities of practice included in the first set, the new community of practice profile including data included in the community of practice profiles of each of the merged communities of practice.

10. A method for collaborating communities of practice in a community of practice environment, each community of practice including a goal, the method comprising:

storing a community of practice profile for each of the communities of practice, each community of practice profile including data reflecting characteristics of one or more community members;

searching information associated with community of practice profiles which are associated with each of the communities of practice for related information;

identifying a set of communities of practice having related information;

determining whether any of the communities of practice in the set are related; and

establishing a collaborative communication session between the related communities of practice such that the related communities of practice share resources, including information related to one or more goals of the related communities of practice, in achieving their respective goals.

11. The method of claim 10, wherein searching information includes:

searching a community of practice profile for each community of practice.

12. The method of claim 11, wherein identifying the set of communities of practice includes:

identifying at least two communities of practice having related community of practice profile data; and

adding the at least two communities of practice to the identified set of communities of practice having related information.

13. The method of claim 10, wherein determining whether any of the communities of practice in the set are related includes:

receiving a notification from at least one of the communities of practice included in the set indicating that the at least one community of practice is related to at least one other community of practice in the set.

14. The method of claim 10, wherein each of the related communities of practice share resources by at least one of:

providing analysis results,

providing members,

providing software,

providing hardware, and

providing knowledge documents,

to at least one other community of practice.

15. The method of claim 10, further including:

merging the related communities of practice into a new community of practice.

16. The method of claim 15, wherein merging the related communities of practice includes:

creating a new community of practice profile for the new community of practice.

17. The method of claim 16, wherein creating the new community of practice profile includes:

merging data included in a community of practice profile for each of the related communities of practice into the new community of practice profile.

18. The method of claim 15, wherein the new community of practice includes a new goal reflecting at least one of the goals associated with at least one of the merged communities of practice.

19. The method of claim 15, wherein the new community of practice includes members from each of the merged communities of practice that collaborate to achieve a goal for the new community of practice.

20. The method of claim 19, wherein the members of the new community of practice use knowledge from the merged communities of practice to collaborate to achieve the goal for the new community of practice.