Cross channel delivery system and method
First Claim
1. In an environment comprising (a) a system for broadcasting information to a plurality of consumers, the information identifying a purchasable item available for network delivery, and (b) a plurality of remote devices each configured to (1) receive the broadcast information, (2) enable a user of the remote device to view information about the purchasable item and (3) receive input from the user, a method, comprising:
- broadcasting information to the plurality of remote devices, the information identifying media content available for electronic purchase;
presenting information about the media content to a user of one of the plurality of remote devices;
receiving at said one of the plurality of remote devices input from the user, wherein the input indicates the user'"'"'s desire to purchase the media content;
transmitting a purchase instruction from said one remote device to a fulfillment system after receiving the input from the user;
processing, at the fulfillment system, the purchase instruction;
as a result of processing the purchase instruction, electronically transmitting an electronic file containing the media content from the fulfillment system to a second device, wherein the second device is separate from said one remote device that transmitted the purchase instruction to the fulfillment system;
receiving the file at the second device; and
automatically in response to receiving the file, storing the file in a storage unit of the second device.
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Abstract
Methods and systems consistent with the present invention provide a cross channel fulfillment system that enables consumers to purchase and receive items using different transmission mediums. The fulfillment system is a centralized distribution system that maintains information relating to consumers and has access to multiple transmission mediums. Specifically, the fulfillment system contains a database of consumer contact information relating to each transmission medium. The fulfillment system uses a remote device to provide information to consumers. The remote device transmits and receives broadcast messages including information relating to purchasable items. The fulfillment system may deliver a purchased item to the consumer using a medium different from that used to purchase the item.
153 Citations
34 Claims
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1. In an environment comprising (a) a system for broadcasting information to a plurality of consumers, the information identifying a purchasable item available for network delivery, and (b) a plurality of remote devices each configured to (1) receive the broadcast information, (2) enable a user of the remote device to view information about the purchasable item and (3) receive input from the user, a method, comprising:
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broadcasting information to the plurality of remote devices, the information identifying media content available for electronic purchase; presenting information about the media content to a user of one of the plurality of remote devices; receiving at said one of the plurality of remote devices input from the user, wherein the input indicates the user'"'"'s desire to purchase the media content; transmitting a purchase instruction from said one remote device to a fulfillment system after receiving the input from the user; processing, at the fulfillment system, the purchase instruction; as a result of processing the purchase instruction, electronically transmitting an electronic file containing the media content from the fulfillment system to a second device, wherein the second device is separate from said one remote device that transmitted the purchase instruction to the fulfillment system; receiving the file at the second device; and automatically in response to receiving the file, storing the file in a storage unit of the second device. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19)
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20. A system, comprising:
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a plurality of remote devices; a fulfillment system; and a broadcast system for broadcasting information to the plurality of remote devices, the information identifying an item available for electronic purchase, wherein at least one of the plurality of remote devices comprises; presenting means for presenting information about the item to a user of said at least one remote device; receiving means for receiving at said at least one remote device input from the user, wherein the input indicates the user'"'"'s desire to purchase the item; and transmitting means for transmitting a purchase instruction from said at least one remote device to the fulfillment system, and wherein the fulfillment system comprises; purchase instruction processing means for processing the purchase instruction; delivering means for delivering the item electronically from the fulfillment system to a second device in response to the processing of the purchase instruction, wherein the second device is different than said at least one remote device that transmitted the purchase instruction to the fulfillment system and the second device is configured to store the item in a storage unit of the second device automatically in response to receiving the item electronically from the fulfillment system. - View Dependent Claims (21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34)
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Specification