System and method for dynamically applying content management rules

• US 7,349,890 B1
• Filed: 11/26/2003
• Issued: 03/25/2008
• Est. Priority Date: 11/27/2002
• Status: Active Grant

• Current Assignee: Ip Ot Sub Ulc, OT IP SUB, LLC
• Original Assignee: Vignette Corporation (Open Text Corporation)
• Inventors: Chow, Crandall, Pathak, Heeren, Collins, Jeffrey M., Irey, Philip M. IV
• Primary Examiner(s): Vincent; David
• Assistant Examiner(s): FERNANDEZ RIVAS, OMAR F
• Application Number:
  US10/723,954
• Time in Patent Office: 1,581 Days
• Field of Search: 706 45- 48, 706/50, 706/925, 706/55, 706/56, 706 1- 8, 706/10, 706 14- 18, 706 20- 29, 706/400, 706/402, 706/404, 706/409, 706/64, 706 67- 79, 705/50, 705/55, 705/56, 705/64, 705 67- 79, 705 1- 8, 705/10, 705 14- 18, 705 20- 29, 705/400, 705/402, 705/404, 705/409, 707 3- 4, 707/103, 709201-203, 709/217, 709/219, 715/500, 715/513, 715/733, 715/738, 715744-749, 715/760, 715/789, 715/961
• US Class Current: 706/47
• CPC Class Codes: G06F 16/93 Document management systems
• CPC Class Codes: G06F 16/972 Access to data in other repository systems, e.g. legacy data or dynamic Web page generation
• CPC Class Codes: G06Q 20/382 insuring higher security of transaction
• CPC Class Codes: G06Q 30/0203 Market surveys; Market polls

Abstract

Embodiments of the present invention provide software products and methods of managing content that substantially eliminate or reduce the disadvantages of previously developed content management systems and methods. More particularly, one embodiment of the present invention includes a set of computer instructions stored on a computer readable medium that are executable to associate a rule with a rule condition, determine if the rule is applicable based on the state of the rule condition, receive a user interaction based on a set of content (e.g., web site content) and, if the rule is determined to be applicable, apply the rule to the user interaction. In one embodiment of the present invention, the rule condition can be metadata that is accessible by the computer instructions. The metadata can change dynamically and, consequently, whether or not the rule applies can change dynamically.

Claims

1. A method for robust real-time management of content in a network environment, comprising:

associating each of a plurality of content management rules with one or more rule conditions for determining an applicability of said each of said plurality of content management rules to said content;

dynamically updating the state of said one or more rule conditions;

depending upon the state of said one or more rule conditions, selectively applying one or more applicable content management rules associated therewith to provide said content to users to drive said users towards a first predefined goal; and

upon reaching said first predefined goal, automatically changing behavior of content management rules applied to said content in real time.

2. The method of claim 1, further comprising dynamically updating the state of said one or more rule conditions based on user interactions, machine interactions, or a combination thereof.

3. The method of claim 1, wherein each content management rule comprises one or more triggers, a set of criteria, and one or more actions.

4. The method of claim 1, wherein at least one rule condition is associated with a group of content management rules.

5. The method of claim 1, wherein each of said one or more rule conditions is associated with data or metadata that governs said applicability of said each of said plurality of content management rules to said content.

6. The method of claim 5, wherein at least one of said one or more rule conditions is an arbitrarily defined set of said data, said metadata, or a combination thereof.

7. The method of claim 5, wherein said metadata is characterized as user metadata, content metadata, rule metadata, or system metadata.

8. The method of claim 1, further comprising representing each of said one or more rule conditions as an object accessible by a rules engine.

9. The method of claim 8, wherein said object contains data or metadata and wherein said rules engine determines, based upon said data or said metadata, said applicability of said each of said plurality of content management rules to said content.

10. The method of claim 1, further comprising automatically reprioritizing a computer image of said content upon reaching said first predefined goal.

11. The method of claim 1, further comprising dynamically changing content management rules applied to said content to drive said users towards a second predefined goal.

12. A computer readable medium carrying computer instructions implementing a software product for robust real-time management of content in a network environment, wherein the computer instructions are executable by a computer processor to:

associate each of a plurality of content management rules with one or more rule conditions for determining an applicability of said each of said plurality of content management rules to said content;

dynamically update the state of said one or more rule conditions;

depending upon the state of said one or more rule conditions, selectively apply one or more applicable content management rules associated therewith to provide said content to users to drive said users towards a first predefined goal; and

upon reaching said first predefined goal, automatically change behavior of content management rules applied to said content in real time.

13. The computer readable medium of claim 12, further comprising computer instructions for dynamically updating the state of said one or more rule conditions based on user interactions, machine interactions, or a combination thereof.

14. The computer readable medium of claim 12, wherein each content management rule comprises one or more triggers, a set of criteria, and one or more actions.

15. The computer readable medium of claim 12, wherein at least one rule condition is associated with a group of content management rules.

16. The computer readable medium of claim 12, wherein each of said one or more rule conditions is associated with data or metadata that governs said applicability of said each of said plurality of content management rules to said content.

17. The computer readable medium of claim 16, wherein at least one of said one or more rule conditions is an arbitrarily defined set of said data, said metadata, or a combination thereof.

18. The computer readable medium of claim 16, wherein said metadata is characterized as user metadata, content metadata, rule metadata, or system metadata.

19. The computer readable medium of claim 12, further comprising computer instructions for representing each of said one or more rule conditions as an object accessible by a rules engine.

20. The computer readable medium of claim 19, wherein said object contains data or metadata and wherein said rules engine determines, based upon said data or said metadata, said applicability of said each of said plurality of content management rules to said content.

21. The computer readable medium of claim 12, further comprising computer instructions for automatically reprioritizing a computer image of said content upon reaching said first predefined goal.

22. The computer readable medium of claim 12, further comprising computer instructions for dynamically changing content management rules applied to said content to drive said users towards a second predefined goal.

23. A system for robust real-time management of content in a network environment, comprising:

a processor; and

a computer readable medium carrying computer instructions executable by said processor to;

associate each of a plurality of content management rules with one or more rule conditions for determining an applicability of said each of said plurality of content management rules to said content;

dynamically update the state of said one or more rule conditions;

depending upon the state of said one or more rule conditions, selectively apply one or more applicable content management rules associated therewith to provide said content to users to drive said users towards a first predefined goal; and

upon reaching said first predefined goal, automatically change behavior of content management rules applied to said content in real time.

24. The system of claim 23, wherein said computer readable medium further comprises computer instructions for representing each of said one or more rule conditions as an object accessible by a rules engine, wherein said object contains data or metadata and wherein said rules engine determines, based upon said data or said metadata, said applicability of said each of said plurality of content management rules to said content.

25. The system of claim 23, wherein said computer readable medium further comprises computer instructions for dynamically changing content management rules applied to said content to drive said users towards a second predefined goal.