Method of time-in-service reliability concern resolution
First Claim
1. A method of determining a corrective design for a system component exhibiting time-in-service reliability concerns, the method comprising the steps of:
- establishing a plurality of remote customer databases for collecting service data for a system component;
receiving at a centralized database during a predetermined time period at least one parameter representative of a failure rate for the system component based on the service data;
determining if the at least one parameter represents a system component defect;
when the at least one parameter represents a system component defect, determining at least one failure mode of the system component based on the at least one parameter, identifying at least one contributory noise factor associated with the at least one failure mode based on the at least one parameter representative of the failure rate for the system component based on the service data, and identifying a benchmark goal for the system component from a best-in-class system component for the system component; and
determining a corrective design for the system component based on the at least one failure mode, the at least one contributory noise factor, and the benchmark goal associated with the best-in-class system component.
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Abstract
The present invention comprises a method determining a corrective design for a system component exhibiting time-in-service reliability concerns. The method comprises the steps of establishing a plurality of remote customer databases for collecting service data for a system component, receiving at a centralized database during a predetermined period of time at least one parameter representative of a failure rate for the system component based at least in part on the service data and determining if the at least one parameter represents a system component defect. When the at least one parameter represents a system component defect, the method includes determining at least one failure mode of the system component based at least in part on the at least one received parameter and determining a corrective design for the system component based at least in part on the at least one failure mode.
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Citations
17 Claims
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1. A method of determining a corrective design for a system component exhibiting time-in-service reliability concerns, the method comprising the steps of:
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establishing a plurality of remote customer databases for collecting service data for a system component; receiving at a centralized database during a predetermined time period at least one parameter representative of a failure rate for the system component based on the service data; determining if the at least one parameter represents a system component defect; when the at least one parameter represents a system component defect, determining at least one failure mode of the system component based on the at least one parameter, identifying at least one contributory noise factor associated with the at least one failure mode based on the at least one parameter representative of the failure rate for the system component based on the service data, and identifying a benchmark goal for the system component from a best-in-class system component for the system component; and determining a corrective design for the system component based on the at least one failure mode, the at least one contributory noise factor, and the benchmark goal associated with the best-in-class system component. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A method of determining a corrective design for a system component exhibiting time-in-service reliability concerns, the method comprising the steps of:
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establishing a plurality of remote customer databases for collecting service data for a system component; receiving at a centralized database during a predetermined time period at least one parameter representative of a failure rate for the system component based on the service data; determining if the at least one parameter represents a system component defect; when the at least one parameter represents a system component defect, determining at least one failure mode of the system component based on the at least one parameter; and determining a corrective design for the system component based on the at least one failure mode, wherein a predetermined time period sufficient for the at least one parameter to represent a sampling of the service data that is sufficient to predict a system component defect is three years. - View Dependent Claims (8, 9, 10)
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11. A method of determining a corrective design for a system component exhibiting time-in-service reliability concerns, the method comprising the steps of:
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establishing a plurality of remote customer databases for collecting service data for a system component; receiving at a centralized database during a predetermined time period at least one parameter representative of a failure rate for the system component based on the service data; determining if the at least one parameter represents a system component defect; when the at least one parameter represents a system component defect, determining at least one failure mode of the system component based on the at least one parameter, identifying at least one contributory noise factor associated with the at least one failure mode based on the at least one parameter representative of the failure rate for the system component based on the service data, and identifying at least one performance limit of the system component; and determining a corrective design for the system component based on the at least one failure mode, the at least one contributory noise factor, and the at least one performance limit of the system component.
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12. A method of determining information relating to a failure mode for a defective system component exhibiting time in service reliability concerns, said method comprising the steps of:
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receiving at least one parameter representing a system component defect, said at least one parameter being based on service data for a system component collected at a plurality of remote customer databases during a predetermined time period; determining a failure mode of the system component based on the at least one parameter; and identifying at least one contributory noise factor associated with the at least one failure mode based on the at least one parameter representative of the failure rate for the system component based on the service data; and identifying a benchmark goal for the system component from a best-in-class system component for the system component; transmitting the at least one contributory noise factor and the benchmark goal to a remote terminal for use in determining information relating to a failure mode. - View Dependent Claims (13, 14, 15, 16)
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17. An apparatus for determining a corrective design for a system component exhibiting time-in-service reliability concerns, the apparatus comprising:
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a database manager operable to receive during a predetermined period of time at least one parameter representative of a failure rate for the system component; the database manager being configured to determine if the at least one parameter represents a system component defect; when the at least one parameter represents a system component defect, the database manager being configured to determine at least one failure mode of the system component based on the at least one received parameter, identify at least one contributory noise factor associated with the at least one failure mode based on the at least one parameter representative of the failure rate for the system component based on the service data, and identify a benchmark goal for the system component from a best-in-class system component for the system component; and the database manager being further configured to determine a corrective design for the system component based on the at least one failure mode, the at least one contributory noise factor, and the benchmark goal associated with the best-in-class system component.
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Specification