Collaboration launchpad

• US 7,360,164 B2
• Filed: 03/03/2003
• Issued: 04/15/2008
• Est. Priority Date: 03/03/2003
• Status: Active Grant

• Current Assignee: SAP SE
• Original Assignee: SAP AG (SAP SE)
• Inventors: Bjoernsen, Christian, Mueller, Stefan
• Primary Examiner(s): Hailu; Tadesse
• Application Number:
  US10/378,273
• Publication Number:
  US 20040174392A1
• Time in Patent Office: 1,870 Days
• Field of Search: 715748-759, 709/217, 709/219, 709203-206
• US Class Current: 715/751
• CPC Class Codes: G06Q 10/10 Office automation; Time management

Abstract

Integrating collaboration products or processes includes displaying a plurality of contacts in a collaboration display area, receiving a selection of one or more contacts from the plurality of contacts, displaying a plurality of collaboration service selections from a plurality of collaboration service providers in the collaboration display area, receiving a first collaboration request relating to one of the collaboration service selections provided by a first collaboration service provider, displaying a first collaboration session from the first collaboration service provider, and associating the the one or more selected contacts with the first collaboration session. A selection of business objects may also be received, and may be made available from the collaboration session.

Claims

1. A computer-implemented method of providing collaboration services to a user affiliated with an organization, the method comprising:

displaying a plurality of contacts in a collaboration display area;

receiving a selection of one or more contacts from the plurality of contacts;

displaying in the collaboration display area a plurality of collaboration service options associated with a plurality of collaboration service providers, a choice of collaboration service providers displayed being conditioned by data characterizing the organization'"'"'s contracts with collaboration service providers and the selection of one or more contacts;

displaying a plurality of business objects in the collaboration display area organized or grouped hierarchically or by company, project, or work group, the business objects comprising data structures characterizing a physical or logical object of significance to a business;

receiving a collaboration request relating to a displayed collaboration service option and selecting one or more of the business objects;

initiating a collaboration session with a selected collaboration service provider including the selected one or more business objects;

associating the one or more selected contacts with the initiated collaboration session; and

capturing information about the collaboration session, the information comprising an identity of the user, duration of the collaboration session, and the collaboration services and collaboration service providers selected to allow for allocation of costs within the organization.

2. The method of claim 1, further comprising:

receiving a selection of one or more business objects after the collaboration session is initiated.

3. The method of claim 1, wherein the plurality of business objects are displayed as a hierarchy of folders and business objects associated with the folders.

4. The method of claim 1, further comprising displaying a plurality of available collaboration rooms in the collaboration display area.

5. The method of claim 1, further comprising displaying a status of each of the plurality of contacts in the collaboration display area.

6. The method of claim 1, wherein the plurality of contacts comprises a list of frequently used contacts.

7. The method of claim 1, further comprising providing information about the collaboration session to a data repository.

8. The method of claim 1, further comprising displaying a drop zone in the collaboration display area, receiving information relating to an item dropped in the drop zone, and displaying a selection corresponding to the item in the collaboration display area.

9. The method of claim 8, wherein the item comprises a contact identification entity having information for establishing communication with a computer user.

10. The method of claim 9, wherein the item comprises an object identification entity having information for establishing a connection to a document in a collaboration session.

11. The method of claim 1, further comprising:

receiving a second collaboration request relating to one of the collaboration service options provided by a second collaboration service provider;

initiating a second collaboration session from the second collaboration service provider.

12. The method of claim 11, wherein at least two collaboration sessions are displayed concurrently.

13. The method of claim 12, further comprising receiving a session end request, and ceasing the display of the first and second collaboration sessions in response to the session end request.