Method and apparatus for creating and exposing order status within a supply chain having disparate systems

• US 7,366,772 B2
• Filed: 06/29/2001
• Issued: 04/29/2008
• Est. Priority Date: 06/29/2001
• Status: Expired due to Term

• Current Assignee: Meta Platforms, Inc. (f/k/a Facebook, Inc.)
• Original Assignee: International Business Machines Corporation
• Inventors: Shorter, David U., Szabo, Robert M., Yeskel, Filip J., Arroyo, Jorge A.
• Primary Examiner(s): RUDY, ANDREW J
• Application Number:
  US09/896,774
• Publication Number:
  US 20030004813A1
• Time in Patent Office: 2,496 Days
• Field of Search: 705/26, 705/28, 235/376, 709/207, 709/223, 719/310
• US Class Current: 709/223
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/087 Inventory or stock management, e.g. order filling, procurement or balancing against orders
• CPC Class Codes: G06Q 20/203 Inventory monitoring
• CPC Class Codes: G06Q 20/3821 Electronic credentials

Abstract

The present invention describes a method and system for creating and exposing order status within a supply chain of trading partners having disparate systems. A trading partner exchange (TPE) interfaces with each of the disparate systems and gathers information pertaining to a particular transaction. The information can be made available to an access platform through an access platform interface. Initially, a transaction is reported to the TPE where it is assigned a unique identifier. Subsequent activities pertaining to the transaction which are reported to the TPE by the trading partners can be linked to the unique identifier. By using the access platform, a customer or any trading partner can acquire the status of a particular order from the TPE.

Claims

1. A method for exposing transaction status in a supply chain having disparate systems, comprising:

a trading partner exchange electronically receiving an order notification corresponding to an order created by a first trading partner system, said received order notification being associated with a first trading partner system identifier, said created order defining a transaction between a customer and a first trading partner;

responsive to receiving the order notification, the trading partner exchange automatically assigning a unique transaction identifier to the transaction;

the trading partner exchange electronically receiving at least one activity notification of an activity performed by at least a second trading partner system, the at least one activity notification describing an action of a second trading partner corresponding to the transaction and being associated with a second trading partner system identifier, wherein said first trading partner system and said at least second trading partner system are disparate systems that jointly define a transaction processing chain;

responsive to receiving the activity notification, the trading partner exchange automatically associating said unique transaction identifier to said second trading partner system identifier;

the trading partner exchange linking said unique transaction identifier to said order notification and said at least one activity notification and, wherein cross referencing the first and second trading partner system identifiers using the unique transaction identifier provides a status of the transaction at a point in the transaction processing chain;

the trading partner exchange electronically reporting status of the transaction via an integrated access interface;

providing the first, the second, or another trading partner access to transaction analysis information electronically generated by the trading partner exchange based upon said unique transaction identifier, said order notification, and said at least one activity notification;

providing access to transaction tracking information to a customer who initiated the order while denying the customer access to the transaction analysis information, said transaction tracking information electronically generated by the trading partner exchange based upon said unique transaction identifier, said order notification, and said at least one activity notification;

formatting at least one of said transaction analysis information and said transaction tracking information in response to selecting one of a plurality of communication channels for conveying information, said formatting corresponding to a particular one of the plurality of communication channels selected.

2. The method according to claim 1, wherein said linking step comprises:

providing the trading partner exchange having the integrated access interface communicatively linked to an access platform, said access platform having a plurality of layers though which access to the trading partner exchange is provided, said layers including an access layer, a display layer, and an analytical layer, wherein the access layer provides access through a plurality of different communication channels, wherein the display layer provides different views for different types of trading partners, wherein the analytical layer provides reports, and wherein trading partners using disparate computing systems are able to access reports of the analytical layer through views of the display layer via communication channels of the access layer, said disparate computing systems including the first trading partner system and the second trading partner system.

3. The method according to claim 1, wherein said reporting step is responsive to a query received from an access platform linked to the integrated access interface, said access platform accessible by customers and said trading partners.

6. The method of claim 1, within the trading partner exchange is remotely located from the first trading partner system and the second trading partner system.

7. The method of claim 6, further comprising the steps of:

utilizing the unique transaction identifier to interface the trading partner exchange with the first trading partner system and to interface the trading partner exchange with the second trading partner system for communications associated with the transaction.

8. The method of claim 6, further comprising the step of:

the trading partner exchange including a status record associated with the unique transaction identifier, said status record being used by the trading partner exchange to generate a status of the transaction at least one logical point in the transaction processing chain.

9. The method of claim 8, further comprising the steps of:

linking the first trading partner system to the unique transaction identifier using the first trading partner system identifier; and

linking the second trading partner system to the unique transaction identifier using the second trading partner system identifier.

10. The method of claim 6, further comprising the step of:

the trading partner exchange receiving from a third trading partner system an additional activity notification indicating another action corresponding to the transaction and having a third trading partner system identifier, wherein the reported status is based upon the additional activity notification.

11. The method of claim 6, wherein the first trading partner system uses the integrated access interface to access the trading partner exchange through an access channel and wherein the second trading partner system uses the integrated access interface to access the trading partner exchange through a different access channel.

12. The method of claim 6, wherein the trading partners comprise a customer, a distributor, and a manufacturer, said method further comprising the step of:

the customer, the distributor, and the manufacturer accessing the status of the transaction through the integrated access interface.

13. The method of claim 12, wherein the integrated access interface provides a plurality of access channels for communicating to the trading partner exchange.

14. The method of claim 1, wherein said first trading partner system and said second trading partner system are independently developed systems having different architectures.

4. A method for exposing order status in a supply chain having disparate systems, comprising:

receiving at a central exchange, an order notification for an initiated transaction from one of a plurality of trading partners in a transaction processing chain having disparate systems and assigning a unique identifier for said initiated transaction, wherein an identifier associated with said order notification is linked with said unique identifier;

receiving at a central exchange, an activity notification associated with said initiated transaction from at least another of said plurality of trading partners and linking an identifier associated with said activity notification to said unique identifier,

wherein cross referencing said identifier associated with said order notification and said identifier associated with said activity notification using the unique transaction identifier provides a status of the transaction at a point in the transaction processing chain; and

responsive to a request for status information, providing said requested status information to a requester based on said linked identifier and said unique identifier via an access platform, said requested information formatted for a selected channel, wherein the central exchange has an integrated access interface communicatively linked to the access platform, the access platform having a plurality of layers though which access to the central exchange is provided, said layers including an access layer, a display layer, and an analytical layer, wherein the access layer provides access through a plurality of different communication channels, and wherein the display layer provides different views for different types of trading partners; and

wherein the analytical layer provides reports, wherein trading partners using disparate computing systems are able to access reports of the analytical layer through views of the display layer via communication channels of the access layer;

wherein, if said requester is a trading partner, providing said requested status information comprises providing transaction analysis information electronically generated by said central exchange based upon said unique transaction identifier, said order notification, and said at least one activity notification;

wherein, if said requester is a customer who initiated the transaction, providing said requested status information comprises providing access to transaction tracking information to said requester while also denying the customer access to the transaction analysis information, said transaction tracking information electronically generated by said central exchange based upon said unique transaction identifier, said order notification, and said at least one activity notification.

5. The method of claim 4, wherein said disparate systems are independently developed systems having different architectures.