Seamless multiple access internet portal

• US 7,366,795 B2
• Filed: 05/08/2003
• Issued: 04/29/2008
• Est. Priority Date: 05/08/2003
• Status: Expired due to Fees

• Current Assignee: Bellsouth Intellectual Property Corporation (AT&T, Inc.)
• Original Assignee: At&T Delaware Intellectual Property, Inc. (AT&T, Inc.)
• Inventors: O'Neil, Douglas R., Rivera, Jose F.
• Primary Examiner(s): Etienne; Ario
• Assistant Examiner(s): Osman; Ramy M
• Application Number:
  US10/431,753
• Publication Number:
  US 20040225752A1
• Time in Patent Office: 1,818 Days
• Field of Search: 709/204, 709/217, 709/203, 709/219, 709/246, 455/457, 455/411
• US Class Current: 709/246
• CPC Class Codes: H04L 67/04 specially adapted for terminals or networks with limited capabilities; specially adapted for terminal portability
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04L 67/52 specially adapted for the location of the user terminal
• CPC Class Codes: H04L 67/53 using third party service providers
• CPC Class Codes: H04L 67/535 Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34
• CPC Class Codes: H04L 67/55 Push-based network services
• CPC Class Codes: H04L 67/56 Provisioning of proxy services store-and-forward switching systems in data switching networks H04L12/54
• CPC Class Codes: H04L 67/565 Conversion or adaptation of application format or content adding application control or application functional data H04L67/561
• CPC Class Codes: H04L 67/567 Integrating service provisioning from a plurality of service providers
• CPC Class Codes: H04L 69/329 in the application layer [OSI layer 7]
• CPC Class Codes: H04L 9/40 Network security protocols
• CPC Class Codes: H04W 28/06 Optimizing the usage of the radio link, e.g. header compression, information sizing , discarding information system modifying transmission characteristic according to link quality by modifying frame length H04L1/0007; dynamic adaptation of the packet size for flow control or congestion control H04L47/365
• CPC Class Codes: H04W 4/00 Services specially adapted for wireless communication networks; Facilities therefor
• CPC Class Codes: H04W 4/02 Services making use of location information
• CPC Class Codes: H04W 4/029 Location-based management or tracking services
• CPC Class Codes: H04W 8/18 Processing of user or subscriber data, e.g. subscribed services, user preferences or user profiles; Transfer of user or subscriber data

Abstract

Multiple access internet portals are provided. A representative system, among others, includes a communication facility and a wireless internet server. The communication facility is operable to connect to a plurality of wireless devices through a mobile network. The wireless internet server is coupled to the communication facility and retrieves a personalized profile associated with a registered user an one of the plurality of wireless devices, and provides substantially similar personalized content to said at least one registered user on a variety of platforms associated with the wireless devices. Methods and other systems for multiple access portals are also provided.

Claims

1. A multiple access internet portal system, comprising:

a wireless communication facility operable to connect to a plurality of wireless devices on different messaging platforms through a mobile network, the wireless communication facility operable to retrieve a personalized profile associated with at least one registered user associated with one of the plurality of wireless devices, the personalized profile having personal preferences for content received by the at least one registered user, and provide substantially similar personalized content to the at least one registered user on a variety of messaging platforms associated with the wireless devices, wherein content delivered to a messaging platform being utilized by the registered user adheres to the personal preferences for the registered user from the personalized profile for the registered user; and

a content provider system being provided the personalized profile and a messaging platform identification from the wireless communication facility where the content provider system collects content that is indicated to be of interest to the user by the personalized profile of the user and constructs a page of personalized content that is formatted for use by a particular messaging platform being used to access the wireless communication facility.

2. The multiple access internet portal system of claim 1, wherein the wireless devices comprise a wireless access enabled phone and a short message service enabled phone.

3. The multiple access internet portal system of claim 2, wherein the wireless devices further comprise a computer with high speed wireless internet access.

4. The multiple access internet portal system of claim 1, further comprising:

a voice portal operable to receive verbal commands from a person using a wireless device and translate the verbal commands to electronic commands to be passed to the wireless communication facility.

5. The multiple access internet portal system of claim 4, wherein the voice portal is further operable to receive personalized content from the internet and transfer it to at least one of the plurality of wireless devices.

6. The multiple access internet portal system of claim 5, wherein the voice portal is further operable to convert internet content to speech.

7. The multiple access internet portal system of claim 1, further comprising:

a wireless access protocol gateway operable to receive personalized content through the wireless communication facility, and pass the content to a wireless device, the wireless access protocol gateway being further operable to receive at least one command from the wireless device and transmit the command to the wireless communication facility.

8. The multiple access internet portal system of claim 1, further comprising:

a short message service center operable to receive at least one short message via the wireless communication facility and transfer the short message to a wireless device, the short message service center being further operable to receive at least one command from the wireless device and transfer the at least one command to the wireless communication facility.

9. The multiple access internet portal system of claim 1, wherein the registered user can personalize content through at least one of a wireless access protocol enabled phone, a short message service enabled phone, and a web page.

10. The multiple access internet portal system of claim 1, wherein the wireless internet communication facility is further operable to authenticate the at least one registered user attempting to access personalized content associated with the at least one registered user.

11. The multiple access internet portal system of claim 1, wherein the wireless internet communication facility is operable to use a centralized mobile authentication registration application.

12. The multiple access internet portal system of claim 1, wherein the a content provider system is operable to provide internet content and applications to the plurality of wireless devices.

13. The multiple access internet portal system of claim 12, wherein the wireless communication facility comprises:

a mobile authentication registration application operable to receive an authentication request from the a wireless internet server and authenticate at least one registered user, and being further operable to provide the wireless internet server with personalized information associated with the at least one user; and

a content translator operable to receive a plurality of content feeds and translate the plurality of content feeds into any protocol used by the plurality of wireless devices.

14. The multiple access internet portal system of claim 13, wherein the content provider system further comprises a content hub operable to store at least one of the plurality of content feeds and provide the content translator the at least one of the plurality of content feeds.

15. The multiple access internet portal of claim 13, wherein the content provider system further comprises:

a plurality of applications that can be accessed by the plurality of wireless devices.

16. The multiple access internet portal system of claim 15, wherein the plurality of applications comprises an e-mail, an instant messaging, a personal information manager, and a chat application.

17. The multiple access internet portal system of claim 16, wherein the plurality of applications further comprises a location sensitive application.

18. The multiple access internet portal system of claim 17, wherein plurality of applications further comprises a commerce application.

19. The multiple access internet portal system of claim 12, wherein the content provider system is operable to receive at least one third party application and at least one content feed over the internet.

20. The multiple access internet portal system of claim 1, wherein the wireless communication facility further comprises a location determination logic operable to determine the location of a wireless device.

21. The multiple access internet portal system of claim 1, wherein the wireless communication facility further comprises an interactive voice response system operable to send a variety of prompts to a user and receive a response from the user.

22. The multiple access internet portal system of claim 21, wherein the interactive voice response system is further operable to transfer a call to a customer service representative.

23. The multiple access internet portal system of claim 22, wherein the customer service representative can provision a user to become a registered user.

24. The multiple access internet portal system of claim 1, further comprising:

a transaction billing system operable to receive call information from the wireless communication facility internet server and format the call information such that a billing platform at the wireless communication facility can process the formatted call information.

25. The multiple access internet portal system of claim 24, wherein the transaction billing system is further operable to generate usage reports for the wireless communication facility and the content provider system.

26. The multiple access internet portal system of claim 24, wherein the billing platform is operable to bill a user according to use of the wireless internet server communication facility.

27. A method of providing a seamless multiple access portal comprising:

receiving a request for internet content from any of a plurality of wireless device platforms associated with a wireless device;

requesting for authentication of the request from the wireless device;

after authentication of the wireless device, pulling a profile of a user of the wireless device and providing the profile to a content provider system, wherein the content provider system collects content that is indicated to be of interest to the user by the profile of the user and constructs a page of personalized internet content that is formatted for use by a particular messaging platform being used to access the wireless communication facility;

receiving the page of personalized content from the content provider system; and

transmitting the page of personalized internet content to the wireless device, the personalized content being substantially similar across the plurality of wireless device platforms, wherein internet content delivered to any of the wireless device platforms being utilized by a registered user adheres to personal preferences for the registered user which are included in a personalized profile for the registered user.

28. The method of claim 27, the-method further comprising:

transmitting public information to the user upon receiving no authentication.

29. The method of claim 27, wherein the plurality of wireless device platforms associated with a wireless device comprises at least two of a wireless access protocol telephone platform, a short message service enabled telephone platform, and a computer with wireless high speed internet.

30. The method of claim 27, further comprising:

retrieving the personalized internet content from a content server, the content server having access to the internet.

31. The method of claim 27, further comprising:

retrieving the personalized internet content from the internet.

32. The method of claim 31, further comprising:

storing at least a portion of the personalized internet content; and

sending the content to the wireless device periodically.

33. The method of claim 27, further comprising:

prompting a user associated with the wireless device to select a method of access using an interactive voice response system.

34. The method of claim 33, further comprising:

translating text content to voice using a voice portal upon the user selecting to use the voice portal.

35. The method of claim 33, further comprising:

using a wireless access protocol gateway to transmit the personalized internet content to the wireless device upon the user selecting wireless access protocol.

36. The method of claim 33, further comprising:

using a short message service center to transmit the personalized internet content to the wireless device upon the user selecting short message service.

37. The method of claim 27, wherein authenticating the request from the wireless device comprises:

prompting a user of the wireless device for a password associated with the wireless device identification; and

receiving the password from the wireless device.

38. The method of claim 37, wherein authenticating the request from the wireless device further comprises:

sending the password and a mobile identification number associated with the wireless device to a central authentication system; and

receiving authentication of the user from the authentication system upon the central authentication system finding a valid mobile identification number and password.

39. The method of claim 38, wherein authenticating the request from the wireless device further comprises:

allowing the user to browse a public portion of the service upon finding an invalid mobile identification and password combination.

40. The method of claim 27, further comprising:

tracking use of the internet content by a user associated with the wireless device.

41. The method of claim 40, further comprising:

billing the user according to usage of the internet content.

42. The method of claim 41, further comprising:

collecting revenue from the user.

43. The method of claim 42, further comprising:

distributing at least a portion of the revenue to an internet content provider providing internet content for the user.

44. The method of claim 27, further comprising:

allowing a user associated with a wireless device to access the system from any of the plurality of platforms using a single mobile identification number and password combination via a central authentication system.

45. The method of claim 27, further comprising:

providing a plurality of personalized internet content including access to e-mail, instant messaging, chat, and personal information manager applications.

46. The method of claim 45, further comprising:

providing a plurality of personalized internet content including a location sensitive application and a commerce application.

47. The method of claim 27, wherein an internet content provider collects and stores internet content to be distributed as the personalized internet content.

48. The method of claim 47, wherein the internet content is provided by a third party content provider.