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System and method for voice based network management

  • US 7,369,996 B2
  • Filed: 08/15/2003
  • Issued: 05/06/2008
  • Est. Priority Date: 08/15/2003
  • Status: Active Grant
First Claim
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1. A system comprising:

  • a network management device to receive an inbound call remotely initiated by a voice interface device located remotely with respect to the network management device, the inbound call received without prompting by the network management device such that the inbound call is initiated by the voice interface device and not the network management device;

    the network management device to use voice scripts to generate speech verbally presenting network management options over the received call;

    the network management device to monitor for verbal network management requests received responsive to presenting the verbal network management options; and

    the network management device to convert the verbal network management requests received over the inbound call into electronic text and to use the electronic text for conducting network management operations;

    wherein the network management device is a computer operable to remotely reconfigure a router, switch, gateway or other network device.

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