Systems and methods for processing claims in real-time

• US 7,370,018 B2
• Filed: 04/25/2002
• Issued: 05/06/2008
• Est. Priority Date: 04/25/2001
• Status: Expired due to Term

• Current Assignee: Mckesson Financial Holdings Limited (McKesson Corp.)
• Original Assignee: Mckesson Financial Holdings Limited (McKesson Corp.)
• Inventors: Bryant, Oliver Ross Jr., Frazor, Scott N., Rowe, James Couser III
• Primary Examiner(s): Trammell; James P.
• Assistant Examiner(s): Badii; Behrang
• Application Number:
  US10/133,001
• Publication Number:
  US 20020169955A1
• Time in Patent Office: 2,203 Days
• Field of Search: 705/4, 705/67, 705/41, 705/38, 705/1, 705/71, 380/241, 382/100, 713/189, 713/168, 713/185, 713/153, 235/383
• US Class Current: 705/71
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 20/382 insuring higher security of transaction
• CPC Class Codes: G06Q 20/3829 involving key management
• CPC Class Codes: G06Q 40/02 Banking, e.g. interest calculation or account maintenance credit or loans G06Q40/03
• CPC Class Codes: G06Q 40/08 Insurance
• CPC Class Codes: G16H 10/60 for patient-specific data, e.g. for electronic patient records

Abstract

Claim processing system providing an interface to permit pharmacy and medical management systems to use the Internet to transmit third-party insurance claims on a claim-by-claim basis in real-time or near-real-time to one or more claim servers that receive insurance claim requests over the Internet in an encrypted form. The one or more claim servers decrypt the claim requests and forward them to a health network application which facilitates the submission of the claims to insurance payers and the response of the insurance payers to the requests. Payer responses are received by the claim servers, encrypted and forwarded to the pharmacy and medical management systems in real-time or near real-time.

Claims

1. A claim handling system for facilitating the real-time or near real time processing and payment of claims, said claim handling system comprising:

a secure claim transmission application (SCTA) being configured for executing the following;

receiving a plurality of claims from a practice management system, wherein each of said plurality of claims identifies a claim payer to which the claim is directed;

encrypting each of said plurality of claims via a different encryption key to facilitate transmitting each of said plurality of claims to a claim server;

directing each encrypted claim to said claim server in real time or near real time, wherein the claim server individually forwards each encrypted claim to a respective identified claim payer;

receiving an encrypted claim response from said claim server for each of said plurality of claims, wherein said encrypted claim response corresponds to a response generated by said claim payer to a corresponding claim transmitted to said claim payer by said claim server;

decrypting each one of said encrypted claim responses corresponding to each one of said plurality of claims; and

making available each of said decrypted claim responses to said practice management system,

wherein each decrypted claim response is received by said SCTA in real-time or near real-time in response to the transmission to said claim server of said claim corresponding to said decrypted claim response.

2. The claim handling system of claim 1, wherein said SCTA is further configured for configuring each one of said plurality of claims for transmission to a claim server.

3. The claim handling system of claim 2, wherein said SCTA is further configured for altering said format of each of one of said plurality of claims prior to their respective transmission to said claim server.

4. The claim handling system of claim 1, wherein said SCTA is further configured for setting up a secure session with said claim server through which at least one of said plurality of claims is transmitted to said claim server.

5. The claim handling system of claim 4, wherein said SCTA is further configured for exchanging secure tokens with said claim server to set up said secure connection with said claim server.

6. The claim handling system of claim 1, wherein said SCTA is further configured for identifying a header within at least one of said plurality of claims, wherein said header identifies said at least one of said plurality of claims as directed to said payer.

7. The claim handling system of claim 1, wherein encrypting each of said plurality of claims via a different encryption key to facilitate transmitting each of said plurality of claims to a claim server further comprises:

requesting a secure connection with said claim server;

receiving a secure connection response from said claim server; and

examining said secure connection response to verify the authenticity of said claim server.

8. The claim handling system of claim 1, wherein making available each of said decrypted claim responses to said practice management system comprises allowing the practice management system to reach each of said claim responses from a serial interface controlled by said SCTA.

9. The claim handling system of claim 1, wherein making available each of said decrypted claim responses to said practice management system comprises allowing the practice management system to read each of said claim responses from a directory controlled by said SCTA.

10. A method for facilitating the real-time or near real time processing of claims, comprising:

receiving a plurality of claims from a practice management system, wherein each one of said plurality of claims identifies a claim payer to which the claim is directed;

encrypting each of said plurality of claims via a different encryption key to facilitate transmitting each of said plurality of claims to a claim server;

directing each encrypted claim to said claim server in real time or near real time, wherein the claim server individually forwards each encrypted claim to a respective identified claim payer;

receiving an encrypted claim response from said claim server for each of said plurality of claims, wherein said encrypted claim response corresponds to a response generated by said claim payer to a corresponding claim transmitted to said claim payer by said claim server;

decrypting each one of said encrypted claim responses corresponding to each of said plurality of claims; and

making available each of said decrypted claim responses to said practice management system,

wherein each decrypted claim response is received by said practice management system in real-time or near real-time in response to the transmission to said claim server of said claim corresponding to said decrypted claim response.

11. The method of claim 10, further comprising configuring each of said plurality of claims for transmission to a claim server.

12. The method of claim 11, further comprising altering said format of each of said plurality of claims prior to their respective transmission to said claim server.

13. The method of claim 10, further comprising setting up a secure session with said claim server through which at last of said plurality of claims is transmitted to said claim server.

14. The method of claim 13, further comprising exchanging secure tokens with said claim server to set up said secure connection with said claim server.

15. The method of claim 10, further comprising identifying a header within at least one of said plurality of claims, wherein said header identifies said at least one of said plurality of claims as directed to said payer.

16. The method of claim 10, wherein encrypting each of said plurality of claims via a different encryption key to facilitate transmitting each of said plurality of claims to a claim server further comprises:

requesting a secure connection with said claim server;

receiving a secure connection response from said claim server; and

examining said secure connection response to verify the authenticity of said claim server.

17. The method of claim 10, wherein making available each of said decrypted claim responses to said practice management system comprises allowing the practice management system to read each of said claim responses from a serial interface to which the claim responses were written.

18. The claim handling system of claim 10, wherein making available each of said decrypted claim responses to said practice management system comprises allowing the practice management system to read each of said claim responses from a directory to which the claim responses were written.