Method for remotely diagnosing devices
First Claim
1. A method for diagnosing devices, which are connected in a user'"'"'s network, via a remote testing device which is connectable to devices to be diagnosed via a communication network, comprising:
- performing diagnosing by exchanging diagnostics information between said remote testing device and said devices to be tested via said communication network, wherein said diagnostics information is included within XML-scripts being exchanged between said remote testing device and said devices to be tested, wherein said XML-scripts constitute XML-language extensions;
requesting from the remote testing device a topology of said user'"'"'s network with said diagnostics information;
transmitting said topology to said remote testing device within said diagnostics information; and
transmitting a status change of the topology of said user'"'"'s network within said diagnostics information to said remote testing device, in case that a device has been added to said user'"'"'s network or removed from said user'"'"'s network.
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Accused Products
Abstract
A method for diagnosing devices via a remote testing device (1) which is connectable to devices (31 to 34) to be diagnosed via a communication network (2) is proposed, wherein said diagnosing is performed by exchanging diagnostics information between said remote-testing device (1) and said devices (31 to 34) to be tested via said communication network (2). Said process of exchanging diagnostics information is at least partially done by using a communication protocol being based on XML-scripts which include said diagnostics information. The advantage of this method is a lean and platform-independent way of diagnosing devices, which enables to avoid unnecessary efforts and costs.
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Citations
16 Claims
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1. A method for diagnosing devices, which are connected in a user'"'"'s network, via a remote testing device which is connectable to devices to be diagnosed via a communication network, comprising:
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performing diagnosing by exchanging diagnostics information between said remote testing device and said devices to be tested via said communication network, wherein said diagnostics information is included within XML-scripts being exchanged between said remote testing device and said devices to be tested, wherein said XML-scripts constitute XML-language extensions; requesting from the remote testing device a topology of said user'"'"'s network with said diagnostics information; transmitting said topology to said remote testing device within said diagnostics information; and transmitting a status change of the topology of said user'"'"'s network within said diagnostics information to said remote testing device, in case that a device has been added to said user'"'"'s network or removed from said user'"'"'s network. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A remote testing device being connectable to devices, which are connected in a user'"'"'s network, to be diagnosed via a communication network, said remote-testing device comprising:
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communication means for sending or receiving diagnostics information to or from said devices to be diagnosed, wherein said communication means includes an XML-client-module having functionality to send or receive XML-scripts constituting XML-language extensions, said XML-scripts including said diagnostics information, and said diagnostics information includes a topology of said user'"'"'s network requested by said remote testing device, and said remote testing device is configured to receive said diagnostics information after a status change of the topology of said user'"'"'s network has been received by said remote testing device, and said remote testing device is configured to request an actual topology of said user'"'"'s network. - View Dependent Claims (9, 10)
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11. A device being connectable to a remote testing device via a communication network, said device comprising:
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communication means for sending or receiving diagnostics information to or from said remote testing device, wherein said communication means comprises an XML server-module having functionality to send or receive send XML-scripts constituting XML-language extensions, said XML-scripts including said diagnostics information; and a server application configured to transmit a network topology of a user'"'"'s network, which comprises said device and connected other devices to said remote testing device, within said diagnostics information, wherein said server application is configured to transmit a status change of the topology of said user'"'"'s network within said diagnostics information to said remote testing device, in case that a device has been added to said user'"'"'s network or removed from said user'"'"'s network. - View Dependent Claims (12, 13, 14, 15)
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16. A system for remotely diagnosing devices connected in a user'"'"'s network via a communication network, comprising:
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a remote testing device including, first communication means for sending or receiving diagnostics information to or from said devices to be diagnosed, wherein said first communication means includes an XML-client-module having functionality to send or receive XML-scripts constituting XML-language extensions, said XML-scripts including said diagnostics information, and said diagnostics information includes a topology of said user'"'"'s network requested by said remote testing device, and said remote testing device is configured to receive said diagnostics information after a status change of the topology of said user'"'"'s network has been received by said remote testing device, and said remote testing device is configured to request an actual topology of said user'"'"'s network; and at least one device to be diagnosed including, second communication means for sending or receiving diagnostics information to or from said remote testing device, wherein said second communication means comprises an XML server-module having functionality to send or receive XML-scripts constituting XML-language extensions, said XML-scripts including said diagnostics information; and a server application configured to transmit the topology of the user'"'"'s network, which comprises said device and connected other devices to said remote testing device, within said diagnostics information, wherein said server application is configured to transmit the status change of the topology of said user'"'"'s network within said diagnostics information to said remote testing device, in case that a device has been added to said user'"'"'s network or removed from said user'"'"'s network, wherein said remote testing device and said at least one device to be diagnosed are respectively connected via said communication network.
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Specification