Telephone answering device which notifies a user based on call related information received from a calling party

• US 7,379,538 B1
• Filed: 06/04/1999
• Issued: 05/27/2008
• Est. Priority Date: 06/04/1999
• Status: Expired due to Fees

• Current Assignee: Avago Technologies International Sales Pte Limited (Broadcom, Inc.)
• Original Assignee: Agere Systems Incorporated (Broadcom, Inc.)
• Inventors: Hobbi, Mohd M., Berthoud, Charles W., Ali, Syed S.
• Primary Examiner(s): Tsang; Fan
• Assistant Examiner(s): Phan; Joseph T
• Application Number:
  US09/325,423
• Time in Patent Office: 3,280 Days
• Field of Search: 379/88.11, 379/88.12, 379/88.19, 379/88.2, 379/88.22, 379/88.23, 379/211.02, 379/212.02, 379/266.03, 379/88.25, 379/142.04, 379/142.06, 379/142.07, 455458-460
• US Class Current: 379/88.12
• CPC Class Codes: H04M 1/2749 Automatic dialling or redialling systems, e.g. on off-hook or redial on busy
• CPC Class Codes: H04M 1/575 Means for retrieving and displaying personal data about calling party
• CPC Class Codes: H04M 1/6505 storing speech in digital form
• CPC Class Codes: H04M 1/652 Means for playing back the recorded messages by remote control over a telephone line H04M1/658 takes precedence
• CPC Class Codes: H04M 1/658 Means for redirecting recorded messages to other extensions or equipment
• CPC Class Codes: H04M 15/06 Recording class or number of calling , i.e. A-party or called party , i.e. B-party
• CPC Class Codes: H04M 15/745 Customizing according to wishes of subscriber, e.g. friends or family
• CPC Class Codes: H04M 15/83 Notification aspects
• CPC Class Codes: H04M 2215/0108 Customization according to wishes of subscriber, e.g. customer preferences, friends and family, selecting services or billing options, Personal Communication Systems [PCS]
• CPC Class Codes: H04M 2215/81 Notifying aspects, e.g. notifications or displays to the user
• CPC Class Codes: H04M 2250/60 logging of communication history, e.g. outgoing or incoming calls, missed calls, messages or URLs logging of telephone numbers H04M1/56, H04M1/57

Abstract

Apparatus and processes to provide notification to a remote user upon the occurrence of a qualifying event determined by a voice messaging system based on logged call related information, e.g., Caller ID information. A return call data directory table is maintained associating predetermined events based on logged call related information with a telephone number to be called in the event of the satisfaction of a designated event. Designated events may include a predetermined number of calls from a particular caller within a predetermined range of time or days, or a total number of calls from any caller within a predetermined range of time. An auto dialing calling module automatically dials a designated or default telephone number to notify the user of the satisfaction of the designated event. A notification message is played to the remote user, and the user is either informed of the details of the satisfied event and/or is allowed to playback voice messages or otherwise control the operation of the voice messaging system. The user may add, delete or modify any of the entries in the return call data directory table either local to the voice messaging system or from a remote location through an established telephone call.

Claims

1. A notification module for a voice messaging system, comprising:

a Caller ID information detector/receiver to detect and receive Caller ID information, which is provided by a telephone company via a service, regarding incoming telephone calls;

an auto dialing calling module adapted to initiate a communication with a user at a remote location;

a user defined table associating particular events with a need for notification of said user; and

a controller to activate said auto dialing calling module to automatically send a notification message to said user upon satisfaction of a particular event based on Caller ID information and based on receipt of at least two telephone calls selecting from a particular caller or a group of callers within a predetermined range of time as defined by one or more entries in said user defined table.

2. The notification module for a voice messaging system according to claim 1, wherein:

said particular events include a occurrence of a predetermined number of telephone calls from a particular caller.

3. The notification module for a voice messaging system according to claim 1, further comprising:

a notification message to be communicated to said remote user.

4. The notification module for a voice messaging system according to claim 3, wherein:

said notification message is an audible message.

5. The notification module for a voice messaging system according to claim 3, wherein:

said notification message is a textual message.

6. The notification module for a voice messaging system according to claim 1, further comprising:

a remote notification designation identifying a communication address of said remote user.

7. The notification module for a voice messaging system according to claim 6, wherein:

said communication address is a telephone number of said remote user.

8. The notification module for a voice messaging system according to claim 7, wherein:

said communication is provided by establishment of a telephone call.

9. The notification module for a voice messaging system according to claim 7, wherein:

said communication includes transmission of information over the Internet.

10. The notification module for a voice messaging system according to claim 7, wherein:

said communication is an email message.

11. The notification module for a voice messaging system according to claim 7, wherein:

said voice messaging system is a telephone answering device.

12. A method for notifying a user of a voice messaging system or other designated party upon satisfaction of a predetermined event based on logged call related information regarding incoming calls, comprising:

logging a plurality of entries of Caller ID information, which is provided by a telephone company via a service, as it is received by said voice messaging system;

after said plurality of entries of Caller ID information have been received, reviewing said plurality of entries of logged Caller ID information for satisfaction of a predetermined event by one or more of said incoming calls based on receipt of at least two telephone calls selecting from a particular caller or a group of callers within a predetermined range of time; and

automatically calling a remote user with a notification message in response to satisfaction of said predetermined event.

13. The method for notifying a user of a voice messaging system or other designated party upon satisfaction of a predetermined event based on logged call related information regarding incoming calls according to claim 12, wherein:

said remote user is notified by the establishment of a telephone call from said voice message system.

14. The method for notifying a user of a voice messaging system or other designated party upon satisfaction of a predetermined event based on logged call related information regarding incoming calls according to claim 12, wherein:

said remote user is notified with an audible notification message.

15. The method for notifying a user of a voice messaging system or other designated party upon satisfaction of a predetermined event based on logged call related information regarding incoming calls according to claim 12, wherein:

said remote user is notified with a textual notification message.

16. The method for notifying a user of a voice messaging system or other designated party upon satisfaction of a predetermined event based on logged call related information regarding incoming calls according to claim 12, wherein:

said textual notification message is an email message.

17. The method for notifying a user of a voice messaging system or other designated party upon satisfaction of a predetermined event based on logged call related information regarding incoming calls according to claim 12, wherein:

said voice messaging system is a telephone answering device.

18. Apparatus for notifying a user of a voice messaging system or other designated party upon satisfaction of a predetermined event based on logged call related information regarding incoming calls, comprising:

means for logging a plurality of entries of Caller ID information, which is provided by a telephone company via a service, as it is received by said voice messaging system;

means for reviewing, after said plurality of entries of Caller ID information have been received, said plurality of entries of logged Caller ID information for satisfaction of a predetermined event by one or more of said incoming calls based on receipt of at least two telephone calls selecting from a particular caller or a group of callers within a predetermined range of time; and

means for automatically notifying a remote user with a notification message in response to satisfaction of said predetermined event.

19. A telephone answering device comprising:

a Caller ID information detector/receiver to detect and receive Caller ID information, which is provided by a telephone company via a service, regarding incoming telephone calls;

a controller;

a voice recorder/playback module; and

a calling module activated by receipt of predetermined Caller ID information, said calling module being adapted to automatically initiate a telephone call to a predetermined notification telephone number upon satisfaction of a predetermined event and based on receipt of at least two telephone calls selecting from a particular caller or a group of callers within a predetermined range of time, to notify a remote user with a notification message.

20. The telephone answering device according to claim 19, wherein:

said calling module is further adapted to provide a notification message to a party answering said predetermined notification telephone number.

21. A notification module for a voice messaging system, comprising:

a Caller ID information detector/receiver to detect and receive Caller ID information, which is provided by a telephone company via a service, regarding incoming telephone calls;

an auto notification module adapted to initiate a communication with a user at a remote location;

a user defined table associating particular events with a need for notification of said user; and

a controller to activate said auto notification module to automatically send a notification message to said user upon satisfaction of a particular event based on Caller ID information indicating receipt of at least two telephone calls selecting from a particular caller or a group of callers within a predetermined range of time, said notification message being communicated via an Internet.

22. The notification module for a voice messaging system according to claim 21, wherein:

said notification message communicated via said Internet is an email message.

23. The notification module for a voice messaging system according to claim 21, wherein:

said notification message is an audible message.

24. The notification module for a voice messaging system according to claim 21, wherein:

said notification message is a textual message.