Supervising system for image forming apparatus and method thereof
First Claim
1. A supervising system for surprising a plurality of image forming apparatuses, comprising:
- a central control apparatus; and
a mobile computer selectively connected to one of the plurality of image forming apparatus with a wired or wireless interface, and configured to execute communications of the connected image forming apparatus of information with said central control apparatus via a network,wherein said mobile computer includes;
an operation history information inputting device configured to input operation history request information; and
an operation history information informing device configured to inform the operation history request information to the central control apparatus; and
wherein said central control apparatus includes;
an operation history information storing device configured to store operation history information related to an operation executed by a service person for each of said plurality of image forming apparatuses, when the operation history information is received from each of the plurality of image forming apparatuses;
a reading device configured to read prescribed operation history information from said operation history information storing device when a request for the operation history information is received from said mobile computer andan operation history information transmitting device configured to transmit the operation history request information to said mobile computer.
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Accused Products
Abstract
A supervising system for image forming apparatus includes a central control apparatus, a public communication network connected to the central control apparatus, a communication adaptor connected to the public communication network, and a plurality of image forming apparatus connected to the communication adaptor via a wired or a wireless interface. The supervising system further includes a mobile computer selectively connected to the wired or wireless interface directly or indirectly for executing communications of information between the central control apparatus and itself via the public communication network. Also included is a method of supervising the plurality of image forming apparatus connected to the central control apparatus via the public communication network, including the steps of selectively connecting, either directly or indirectly, a mobile computer to a communication adaptor connected to the public communication network for executing communications of information between the central control apparatus and the mobile computer.
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Citations
32 Claims
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1. A supervising system for surprising a plurality of image forming apparatuses, comprising:
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a central control apparatus; and a mobile computer selectively connected to one of the plurality of image forming apparatus with a wired or wireless interface, and configured to execute communications of the connected image forming apparatus of information with said central control apparatus via a network, wherein said mobile computer includes; an operation history information inputting device configured to input operation history request information; and an operation history information informing device configured to inform the operation history request information to the central control apparatus; and wherein said central control apparatus includes; an operation history information storing device configured to store operation history information related to an operation executed by a service person for each of said plurality of image forming apparatuses, when the operation history information is received from each of the plurality of image forming apparatuses; a reading device configured to read prescribed operation history information from said operation history information storing device when a request for the operation history information is received from said mobile computer and an operation history information transmitting device configured to transmit the operation history request information to said mobile computer. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A method of supervising a plurality of image forming apparatuses connected to a central control apparatus via a network, comprising the steps of:
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inputting operation history request information of a respective one of the plurality of image forming apparatuses into a mobile computer; informing the operation history request information to the central control apparatus; storing in the central control apparatus operation information related to an operation executed by a service person for each of the plurality of image forming apparatuses when the operation information is received by the central control apparatus; reading, by the central control apparatus, prescribed operation history information from the stored operation information when a request for the operation history information is received from the mobile computer; and transmitting the prescribed operation history information to the mobile computer. - View Dependent Claims (13, 14, 15, 16, 17, 18, 19, 20, 21, 22)
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23. A system for supervising a plurality of image forming apparatus connected to a central control apparatus via a network, comprising:
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means for inputting operation history request information of a respective one of the plurality of image forming apparatuses into a mobile computer; means for informing the operation history request information to the central control apparatus; means for storing in the central control apparatus operation information related to an operation executed by the service person for each of the plurality of image forming apparatuses when the operation information is received by the central control apparatus; means for reading, by the central control apparatus, prescribed operation history information from the stored operation information when a request for the operation history information is received from the mobile computer; and means for transmitting the prescribed operation history information to the mobile computer. - View Dependent Claims (24, 25, 26, 27, 28, 29, 30, 31, 32)
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Specification