Method and system for remote diagnostic, control and information collection based on various communication modes for sending messages to a resource manager
First Claim
1. A method of monitoring a device, comprising:
- accessing the device by a software component associated with a device driver of the device residing on a first dedicated personal computer connected to the device through one of a serial interface, a parallel interface, a Universal Serial Bus interface, and a IEEE 1394 interface;
controlling, by the device driver, a functionality of the device;
obtaining, by the device driver, device status information from the device, including information obtained from sensors of the device;
transmitting the device status information from the first computer to a second computer coupled to the first computer over a network using an Internet application layer protocol; and
receiving the device status information by the second computer.
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Accused Products
Abstract
A method, system, and program product for communicating with machines connected to a network. Information sent to or from the machines is transmitted using electronic mail or a via a direct connection. The electronic mail may be transmitted over the Internet to a service center or from a service center to a resource administrator, but also may remain within a local or wide area network for transmission between a machine and a resource administrator. E-mail messages may be transmitted from a computer which is attached to a device which is being monitored or controlled and include information regarding the status, usage or capabilities of the attached device. The device may send status messages and usage information of the device to either a resource administrator or to a service center on the Internet through a firewall. The message may be sent directly to the resource administrator station if urgent service is needed by the device. For routine information, the service center may manage all the resources on an intranet and may send predetermined types of information to the resource administrator using e-mail.
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Citations
19 Claims
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1. A method of monitoring a device, comprising:
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accessing the device by a software component associated with a device driver of the device residing on a first dedicated personal computer connected to the device through one of a serial interface, a parallel interface, a Universal Serial Bus interface, and a IEEE 1394 interface; controlling, by the device driver, a functionality of the device; obtaining, by the device driver, device status information from the device, including information obtained from sensors of the device; transmitting the device status information from the first computer to a second computer coupled to the first computer over a network using an Internet application layer protocol; and receiving the device status information by the second computer. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A system for monitoring a device, comprising:
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a software component associated with a device driver of the device residing on a first dedicated personal computer connected to the device through one of a serial interface, a parallel interface, a Universal Serial Bus interface, and a IEEE 1394 interface, the device driver configured to access the device, control the functionality of the device, and to obtain device status information from the device, including information obtained from sensors of the device; and a transmission unit configured to transmit the device status information from the first computer to a second computer coupled to the first computer over a network using an Internet application layer protocol. - View Dependent Claims (8, 9)
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10. A computer readable storage medium, encoded with instructions, which when executed by a processor, cause the processor to perform a method of monitoring a device, comprising:
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accessing the device by a software component associated with a device driver of the device residing on a first dedicated personal computer connected to the device through one of a serial interface, a parallel interface, a Universal Serial Bus interface, and a IEEE 1394 interface; controlling, by the device driver, a functionality of the device; obtaining, by the device driver, device status information from the device, including information obtained from sensors of the device; transmitting the device status information from the first computer to a second computer coupled to the first computer over a network using an Internet application layer protocol; and receiving the device status information by the second computer. - View Dependent Claims (11, 12, 13, 14)
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15. A system for monitoring a device, comprising:
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means for accessing the device by a software component associated with a device driver of the device residing on a first dedicated personal computer connected to the device through one of a serial interface, a parallel interface, a Universal Serial Bus interface, and a IEEE 1394 interface; means for controlling, by the device driver, a functionality of the device; means for obtaining, by the device driver, device status information from the device, including information obtained from sensors of the device; means for transmitting the device status information from the first computer to a second computer coupled to the first computer over a network using an Internet application layer protocol; and means for receiving the device status information by the second computer. - View Dependent Claims (16, 17, 18, 19)
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Specification