System and method for locking and unlocking a financial account card

• US 7,383,988 B2
• Filed: 08/31/2005
• Issued: 06/10/2008
• Est. Priority Date: 08/31/2005
• Status: Active Grant

• Current Assignee: Fidelity Information Services, LLC (Fidelity National Information Services Incorporated)
• Original Assignee: Metavante Corporation (Fidelity National Information Services Incorporated)
• Inventors: Slonecker, David B. Jr.
• Primary Examiner(s): LE, THIEN MINH
• Application Number:
  US11/217,018
• Publication Number:
  US 20070045403A1
• Time in Patent Office: 1,014 Days
• Field of Search: 235/380, 235/379, 235/382, 235/492, 705/41, 705/40, 705/44
• US Class Current: 235/380
• CPC Class Codes: G06Q 20/354 Card activation or deactivation
• CPC Class Codes: G06Q 20/403 Solvency checks
• CPC Class Codes: G06Q 40/02 Banking, e.g. interest calculation or account maintenance credit or loans G06Q40/03
• CPC Class Codes: G07F 7/08 by coded identity card or credit card or other personal identification means without personal verification means G07F7/02

Abstract

A system and method whereby a holder of a financial account card, such as a credit card or debit card, is able to disable and re-enable use of the card by locking and unlocking the card repeatedly. A request to lock or unlock a card may be provided by a variety of delivery channels, e.g., telephone, automated teller machine, or online, to a card processor. For a locking transaction the card processor saves the current operable status of the card and changes the status to locked. For an unlocking transaction the saved operable status of the card is restored. The changed locked or unlocked status of the card is reported by the card processor to companion systems and an audit record created.

Claims

1. A system for locking and unlocking a financial account accessed by a card, comprising:

a card processor implemented in a computer system, coupled to a delivery channel, and adapted to

(a) receive card in information via the delivery channel, a request to perform a lock operation via the delivery channel to prevent the card from being used to access the account, and a request to perform an unlock operation via the delivery channel to allow the card to be used to access the account;

(b) authenticate the card identifying information;

(c) in response to a request to perform a lock operation to

(i) verify that the card to have its use locked currently has an operable;

status wherein it may be used to access the account;

(ii) save the operable status of the card;

(iii) lock the use of the card by changing the current status of the card to a locked status whereby use of the card to access the account is prevented;

(d) in response to a request to perform an unlock operation to

(iv) verify that the card to have its use unlocked currently has a locked status wherein it may not used to access the account;

(v) retrieve the saved operable status of the card;

(vi) unlock the use of the card by changing the current status of the card to the retrieved saved operable status of the card whereby use of the card to access the account is allowed; and

(e) send a response message via the delivery channel indicating that the request to perform a lock operation or the request to perform an unlock operation has been received.

2. The system of claim 1 wherein the card processor is coupled to a delivery channel selected from the group of delivery channels consisting of a voice response unit (VRU), an automated teller machine (ATM), and a computer network online interface.

3. The system of claim 1 wherein the card processor is adapted to receive card identifying information including a card number and other identifying information.

4. The system of claim 3 wherein the other identifying information is selected from the group of identifying information consisting of a personal identification number (PIN), a card verification value (CVV), and a card verification code (CVC).

5. The system of claim 3 wherein the card processor is adapted to authenticate the card identifying information by verifying that the received card number corresponds to the received other identifying information.

6. The system of claim 1 wherein the card processor is adapted to receive card identifying information identifying a financial account card selected from the group of financial account cards consisting of credit cards and debit cards.

7. The system of claim 1 wherein the card processor is adapted to use of the lock the card by setting a locked/unlocked status code associated with the card number to a locked status and wherein the locked/unlocked status code is used only to indicate whether the use of the card is locked or unlocked.

8. The system of claim 7 wherein the card processor is adapted to unlock the use of the card by setting the locked/unlocked status code to an unlocked status.

9. The system of claim 1 wherein the card processor is adapted to send a message to at least one companion system informing the at least one companion system that the card has had its use locked or unlocked.

10. The system of claim 1 wherein the card processor is adapted to save an audit record of a requested lock operation and of a requested unlock operation.

11. The method of claim 1 wherein when a lock operation has been performed, an account number associated with the card also may not be used to access the account, and when an unlock operation has been performed, an account number associated with the card also may be used to access the account.

12. A method implemented in a computer system of locking and unlocking a financial account accessed by a card, comprising:

(a) receiving card identifying information and a request to perform a lock operation to prevent the card from being used to access the account or a request to perform an unlock operation to allow the card to be used to access the account via a delivery channel;

(b) authenticating the card identifying information;

(c) in response to a request to perform a lock operation

(i) verifying that the card to have its use locked currently has an operable;

status wherein it may be used to access the account;

(ii) saving the operable status of the card;

(iii) locking the use of the card by changing the current status of the card to a locked status whereby use of the card to access the account is prevented;

(d) in response to a request to perform an unlock operation

(iv) verifying that the card to have its use unlocked currently has a locked status wherein it may not be used to access the account;

(v) retrieving the saved operable status of the card;

(vi) unlocking the use of the card by changing the current status of the card to the retrieved saved operable status of the card whereby use of the card to access the account is allowed; and

(e) sending a response message via the delivery channel indicating that the request to perform a lock operation or the request to perform an unlock operation has been received.

13. The method of claim 12 wherein the delivery channel is selected from the group of delivery channels consisting of a voice response unit (VRU), an automated teller machine (ATM), and a computer network online interface.

14. The method of claim 12 wherein the card identifying information includes a card number and other identifying information.

15. The method of claim 14 wherein the other identifying information is selected from the group of identifying information consisting of a personal identification number (PIN), a card verification value (CVV), and a card verification code (CVC).

16. The method of claim 14 wherein authenticating the card identifying information includes verifying that the received card number corresponds to the received other identifying information.

17. The method of claim 12 wherein the card identifying information identifies a financial account card selected from the group of financial account cards consisting of credit cards and debit cards.

18. The method of claim 12 wherein locking the use of the card includes setting a locked/unlocked status code associated with the card number to a locked status and wherein the locked/unlocked status code is used only to indicate whether the use of the card is locked or unlocked.

19. The method of claim 18 wherein unlocking the use of the card includes setting the locked/unlocked status code to an unlocked status.

20. The method of claim 12 comprising additionally sending a message to at least one companion system informing the at least one companion system that the use of the card has been locked or unlocked.

21. The method of claim 12 comprising additionally saving in a database an audit record of a requested lock operation and of a requested unlock operation.

22. The method of claim 12 wherein when a lock operation has been performed, an account number associated with the card also may not be used to access the account, and when an unlock operation has been performed, an account number associated with the card also may be used to access the account.

23. A method of locking and unlocking a financial account accessed by a card, comprising:

(a) providing a card processor implemented in a computer system, coupled to a delivery channel, and adapted to receive card identifying information via the delivery channel, a request to perform a lock operation via the delivery channel to prevent the card from being used to access the account, and a request to perform an unlock operation via the delivery channel to allow the card to be used to access the account, wherein the card processor authenticates the card identifying information; and

wherein, in response to a request to perform a lock operation, the card processor

(i) verifies that the card to have its use locked currently has an operable;

status wherein it may be used to access the account;

(ii) saves the operable status of the card;

(iii) locks the use of the card by changing the current status of the card to a locked status whereby use of the card to access the account is prevented; and

wherein, in response to a request to perform an unlock operation, the card processor

(iv) verifies that the card to have its use unlocked currently has a locked status wherein it may not be used to access the account;

(v) retrieves the saved operable status of the card;

(vi) unlocks the use of the card by changing the current status of the card to the retrieved saved operable status of the card whereby use of the card to access the account is allowed;

(b) requesting via a delivery channel that a lock operation be performed by the card processor for an account associated with a particular identified card;

(c) requesting via a delivery channel that an unlock operation be performed by the card processor for an account associated with the particular identified card; and

(d) making the requests of (b) and (c) in sequence repeatedly a plurality of times.

24. The method of claim 23 wherein the card processor is coupled to a plurality of different delivery channels and wherein requesting that a lock operation be performed and requesting that an unlock operation be performed are made via different delivery channels.

25. The method of claim 23 wherein when a lock operation has been performed, an account number associated with the card also may not be used to access the account, and when an unlock operation has been performed, an account number associated with the card also may be used to access the account.