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System and method for call answer determination for automated calling systems

  • US 7,386,101 B2
  • Filed: 04/08/2003
  • Issued: 06/10/2008
  • Est. Priority Date: 04/08/2003
  • Status: Active Grant
First Claim
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1. An automatic calling system comprising:

  • means for using voice recognition for analyzing the contents of detected voice response on a called line, and wherein said analyzing means comprises at least one grammar updated based on captured samples;

    means for controlling the operation of said automatic calling system dependent upon said content analyzing;

    means for sending a message to a called line having detected voice thereon concurrently with using said voice recognition for analyzing said detected voice contents; and

    means for adjusting said grammars depending upon the nature of said response including the lack of any response.

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