Managed messaging platform with message response aggregation

• US 7,386,589 B1
• Filed: 06/27/2001
• Issued: 06/10/2008
• Est. Priority Date: 04/05/2001
• Status: Expired due to Term

• Current Assignee: Xylon LLC (Intellectual Ventures LLC)
• Original Assignee: Remote Sales LLC (Intellectual Ventures LLC)
• Inventors: Tanumihardja, Marcellino, Brown, Gregory A.
• Primary Examiner(s): WANG, LIANG CHE A
• Application Number:
  US09/894,278
• Time in Patent Office: 2,540 Days
• Field of Search: 709/204, 709/205, 709/206, 709/245, 715/752
• US Class Current: 709/206
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: H04L 51/234 for tracking messages

Abstract

Software is executed on a wireless device for presenting a response aggregation drawn upon a message having at least two desired recipients. The software of presenting at least two message-structure item questions via the wireless device and receives input requesting response aggregation drawn upon the message having at least two desired recipients and transmits the message to at least one of the at least two desired recipients using the wireless device.

Claims

1. A method comprising:

receiving a message directed to at least two recipients, the message including at least one message-structure item that is selected from a group which includes a subject, a response option;

an associated ability to allow at least one desired recipient to see at least one other of the message'"'"'s recipients, a message body;

at least one yes-no-type question, at least one multiple-choice-response-type question, at least one meeting location, and at least one event location;

presenting, via a wireless device, a response aggregation drawn upon the message, the response aggregation being produced by aggregating responses from the at least two recipients to form the response aggregation; and

displaying a total number of desired recipients to whom the message has been sent, which displaying includes displaying those desired recipients that have viewed the message, those desired recipients that have indicated that they will not be attending a meeting to which the message relates, those desired recipients that have indicated that they will not be attending an event to which the message relates, those desired recipients that have indicated that they will be attending the meeting to which the message relates, those desired recipients that have indicated that they will be attending the event to which the message relates, those desired recipients that have not viewed the message, and those desired recipients that are unreachable.

2. The method of claim 1, wherein said presenting, via a wireless device, a response aggregation drawn upon a message having at least two desired recipients comprises:

presenting a desired-recipient response summary having at least one display of aggregate message-related activities of the at least two desired recipients.

3. The method of claim 2, wherein said presenting a desired-recipient response summary having at least one display of aggregate message-related activities of the at least two desired recipients comprises:

displaying a number of desired recipients who have viewed the message; and

displaying, for at least one desired recipient who has viewed the message, at least one desired-recipient item selected from a desired-recipient-item group including the at least one desired recipient'"'"'s name, the at least one desired recipient'"'"'s email address, the message'"'"'s title, a date the message was sent, a date the at least one desired recipient viewed the message, and a comment by the at least one desired recipient.

4. The method of claim 2, wherein said presenting a desired-recipient response summary having at least one display of aggregate message-related activities of the at least two desired recipients comprises:

displaying a number of desired recipients who have NOT viewed the message; and

displaying, for at least one desired recipient who has NOT viewed the message, at least one desired-recipient item selected from a desired-recipient-item group including the message'"'"'s title, a date the message was sent, the at least one desired recipient'"'"'s name, and the at least one desired recipient'"'"'s email address.

5. The method of claim 2, wherein said presenting a desired-recipient response summary having at least one display of aggregate message-related activities of the at least two desired recipients comprises:

displaying a number of desired recipients for whom the message was undeliverable; and

displaying, for at least one desired recipient for whom the message was undeliverable, at least one desired-recipient item selected from a desired-recipient-item group including the message'"'"'s title, a date the message was sent, the at least one desired recipient'"'"'s name, and the at least one desired recipient'"'"'s email address.

6. The method of claim 2, wherein said presenting a desired-recipient response summary having at least one display of aggregate message-related activities of the at least two desired recipients comprises:

displaying a number of desired recipients attending a meeting or an event; and

displaying, for at least one desired recipient who is attending the meeting or the event, at least one desired-recipient item selected from a desired-recipient-item group including the at least one desired recipient'"'"'s name, the at least one desired recipient'"'"'s email address, the message'"'"'s title, a date the message was sent, a date the at least one desired recipient viewed the message, and a comment by the at least one desired recipient.

7. The method of claim 2, wherein said presenting a desired-recipient response summary having at least one display of aggregate message-related activities of the at least two desired recipients comprises:

displaying a number of desired recipients NOT attending a meeting or an event; and

displaying, for at least one desired recipient who is NOT attending the meeting or the event, at least one desired-recipient item selected from a desired-recipient-item group including the at least one desired recipient'"'"'s name, the at least one desired recipient'"'"'s email address, the message'"'"'s title, a date the message was sent, a date the at least one desired recipient viewed the message, and a comment by the at least one desired recipient.

8. The method of claim 2, wherein said presenting a desired-recipient response summary having at least one display of aggregate message-related activities of the at least two desired recipients comprises:

displaying a number of desired recipients undecided as to a meeting or an event; and

displaying, for at least one desired recipient who is undecided as to the meeting or the event, at least one desired-recipient item selected from a desired-recipient-item group including the message'"'"'s title, a date the message was sent, the at least one desired recipient'"'"'s name, and the at least one desired recipient'"'"'s email address.

9. A system comprising:

means for receiving a message directed to at least two recipients, the message including at least one message-structure item that is selected from a group which includes a subject, a response option;

an associated ability to allow at least one desired recipient to see at least one other of the message'"'"'s recipients, a message body;

at least one yes-no-type question, at least one multiple-choice-response-type question, at least one meeting location, and at least one event location;

means for presenting, via a wireless device, a response aggregation drawn upon the message, the response aggregation being produced by aggregating responses from the at least two recipients to form the response aggregation;

software means stored on the wireless device configured to display a total number of desired recipients to whom the message has been sent, which display includes indications of those desired recipients that have viewed the message, those desired recipients that have indicated that they will not be attending a meeting to which the message relates, those desired recipients that have indicated that they will not be attending an event to which the message relates, those desired recipients that have indicated that they will be attending the meeting to which the message relates, those desired recipients that have indicated that they will be attending the event to which the message relates, those desired recipients that have not viewed the message, and those desired recipients that are unreachable; and

software means stored on the wireless device being configured, when executed, to drill down to aspect of responses of desired recipients that are not attending a meeting or an event, which results in a display of a list of names, email addresses, time the message was sent, time the message was viewed, RSVPs, and comments of those desired recipients not attending the meeting or the event.

10. The system of claim 9, wherein said means for presenting, via a wireless device, a response aggregation drawn upon a message having at least two desired recipients comprises:

means for presenting a desired-recipient response summary having at least one display of aggregate message-related activities of the at least two desired recipients.

11. The system of claim 10, wherein said means for presenting a desired-recipient response summary having at least one display of aggregate message-related activities of the at least two desired recipients comprises:

means for displaying a number of desired recipients who have viewed the message; and

means for displaying, for at least one desired recipient who has viewed the message, at least one desired-recipient item selected from a desired-recipient-item group including the at least one desired recipient'"'"'s name, the at least one desired recipient'"'"'s email address, the message'"'"'s title, a date the message was sent, a date the at least one desired recipient viewed the message, and a comment by the at least one desired recipient.

12. The system of claim 10, wherein said means for presenting a desired-recipient response summary having at least one display of aggregate message-related activities of the at least two desired recipients comprises:

means for displaying a number of desired recipients who have NOT viewed the message; and

means for displaying, for at least one desired recipient who has NOT viewed the message, at least one desired-recipient item selected from a desired-recipient-item group including the message'"'"'s title, a date the message was sent, the at least one desired recipient'"'"'s name, and the at least one desired recipient'"'"'s email address.

13. The system of claim 10, wherein said means for presenting a desired-recipient response summary having at least one display of aggregate message-related activities of the at least two desired recipients comprises:

means for displaying a number of desired recipients for whom the message was undeliverable; and

means for displaying, for at least one desired recipient for whom the message was undeliverable, at least one desired-recipient item selected from a desired-recipient-item group including the message'"'"'s title, a date the message was sent, the at least one desired recipient'"'"'s name, and the at least one desired recipient'"'"'s email address.

14. The system of claim 10, wherein said means for presenting a desired-recipient response summary having at least one display of aggregate message-related activities of the at least two desired recipients comprises:

means for displaying a number of desired recipients attending a meeting or an event; and

means for displaying, for at least one desired recipient who is attending the meeting or the event, at least one desired-recipient item selected from a desired-recipient-item group including the at least one desired recipient'"'"'s name, the at least one desired recipient'"'"'s email address, the message'"'"'s title, a date the message was sent, a date the at least one desired recipient viewed the message, and a comment by the at least one desired recipient.

15. The system of claim 10, wherein said means for presenting a desired-recipient response summary having at least one display of aggregate message-related activities of the at least two desired recipients comprises:

means for displaying a number of desired recipients NOT attending a meeting or an event; and

means for displaying, for at least one desired recipient who is NOT attending the meeting or the event, at least one desired-recipient item selected from a desired-recipient-item group including the at least one desired recipient'"'"'s name, the at least one desired recipient'"'"'s email address, the message'"'"'s title, a date the message was sent, a date the at least one desired recipient viewed the message, and a comment by the at least one desired recipient.

16. The system of claim 10, wherein said means for presenting a desired-recipient response summary having at least one display of aggregate message-related activities of the at least two desired recipients comprises:

means for displaying a number of desired recipients undecided as to a meeting or an event; and

means for displaying, for at least one desired recipient who is undecided as to the meeting or the event, at least one desired-recipient item selected from a desired-recipient-item group including the message'"'"'s title, a date the message was sent, the at least one desired recipient'"'"'s name, and the at least one desired recipient'"'"'s email address.

17. A system comprising:

a first component configured to receive a message directed to at least two recipients, the message including at least one message-structure item that is selected from a group which includes a subject, a response option;

an associated ability to allow at least one desired recipient to see at least one other of the message'"'"'s recipients, a message body;

at least one yes-no-type question, at least one multiple-choice-response-type question, at least one meeting location, and at least one event location;

a second component configured to present, via a wireless device, a response aggregation drawn upon the message, the response aggregation being produced by aggregating responses from the at least two recipients to form the response aggregation, the message being created by another wireless device via entry of message structure items to request a meeting or event with the at least two desired recipients, a third component stored on the wireless device being configured to display a total number of desired recipients to whom the message has been sent, which display includes displaying those desired recipients that have viewed the message, those desired recipients that have indicated that they will not be attending a meeting to which the message relates, those desired recipients that have indicated that they will not be attending an event to which the message relates, those desired recipients that have indicated that they will be attending the meeting to which the message relates, those desired recipients that have indicated that they will be attending the event to which the message relates, those desired recipients that have not viewed the message, and those desired recipients that are unreachable, a fourth component stored on the wireless device being configured, when executed, to drill down to aspect of responses of desired recipients that have viewed the message, which results in a display of a list of names, email addresses, titles, time the message was sent, a date the message was viewed, and comments of those desired recipients that have viewed the message, the first component selected from an electrical-circuitry group including electrical circuitry having at least one discrete electrical circuit, electrical circuitry having at least one integrated circuit, electrical circuitry having at least one application specific integrated circuit, electrical circuitry forming a general purpose computing device configured by a computer program, electrical circuitry forming a memory device, and electrical circuitry forming a communications device.

18. A computer-readable medium having stored thereon computer-executable instructions for implementing a method, comprising:

receiving a message directed to at least two recipients, the message including at least one message-structure item that is selected from a group which includes a subject, a response option;

an associated ability to allow at least one desired recipient to see at least one other of the message'"'"'s recipients, a message body;

at least one yes-no-type question, at least one multiple-choice-response-type question, at least one meeting location, and at least one event location;

presenting, via a wireless device, a response aggregation drawn upon the message, the response aggregation being produced by aggregating responses from the at least two recipients to form the response aggregation; and

displaying a total number of desired recipients to whom the message has been sent, which displaying includes displaying those desired recipients that have viewed the message, those desired recipients that have indicated that they will not be attending a meeting to which the message relates, those desired recipients that have indicated that they will not be attending an event to which the message relates, those desired recipients that have indicated that they will be attending the meeting to which the message relates, those desired recipients that have indicated that they will be attending the event to which the message relates, those desired recipients that have not viewed the message, and those desired recipients that are unreachable.