Providing telephony services using proxies

• US 7,391,763 B2
• Filed: 10/23/2002
• Issued: 06/24/2008
• Est. Priority Date: 10/23/2002
• Status: Expired due to Fees

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Winters, Scott Lee, Moore, Victor S., Paolini, Michael A., Brown, Michael Wayne, McIntyre, Joseph Herbert
• Primary Examiner(s): Ni; Suhan
• Application Number:
  US10/279,691
• Publication Number:
  US 20040081136A1
• Time in Patent Office: 2,071 Days
• Field of Search: 370352-356, 370/401, 379 8822- 8828, 379/68, 379/100
• US Class Current: 370/352
• CPC Class Codes: H04L 12/1831 Tracking arrangements for later retrieval, e.g. recording contents, participants activities or behavior, network status
• CPC Class Codes: H04L 51/00 User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
• CPC Class Codes: H04M 2201/40 using speech recognition
• CPC Class Codes: H04M 3/42221 Conversation recording systems at the subscriber's set H04M1/656
• CPC Class Codes: H04M 3/563 User guidance or feature selection
• CPC Class Codes: H04M 7/0054 where the data service is an electronic mail service
• CPC Class Codes: H04M 7/1235 where one of the core networks is a wireless network
• CPC Class Codes: H04M 7/126 Interworking of session control protocols
• CPC Class Codes: H04M 7/128 Details of addressing, directories or routing tables

Abstract

A proxy service provides telephone conferencing services and personal telephony services. Users can participate in the conference by connecting through different types of networks using a device having one or more types of communication lines connected to the proxy service. A primary user can request the proxy to call each one of the users and establish the conference. The primary user may accomplish this through a data line using data requests or though a voice line using voice requests. Typically, the primary user provides a telephone number for each user. The primary user can also provide with specific times of when calls should be placed, identification information for each user, the type of conference, and other conference parameters.

Claims

1. A method of using a proxy service to manage telephone call participants, said method comprising:

connecting each of the call participants to one another through a proxy service computer system, wherein the proxy service computer system and each of the participants is connected to a common network, and wherein the connecting further comprises;

retrieving a telephone number and a connection time for one or more of the participants prior to the connecting;

dialing the retrieved telephone number at the connection time; and

connecting the dialed participant to the proxy service computer system in response to the dialed participant answering the call;

receiving a plurality of voice inputs from the participants, wherein the voice inputs include voice data;

sending the voice data to the other participants through the common network;

storing the voice data in a memory area accessible by the proxy service computer system;

receiving a retrieval request from one of the participants;

retrieving data from the memory area in response to the retrieval request; and

transmitting the retrieved data from the proxy service computer system to the participant that sent the retrieval request through the common network.

2. The method as described in claim 1 further comprising:

retrieving a participant type, wherein there are at least two different types of participants; and

providing one or more different services to one of the participants based upon the participant'"'"'s type, wherein at least one of the services is selected from the group consisting of a call playback service, a call rewind service, a call fast forward service, a call pause service, a query service, a stop service, a bookmark service, and an establish new proxy call service.

3. The method as described in claim 2 further comprising:

billing one or more of the participants depending upon the services provided to the billed participants.

4. The method as described in claim 1 further comprising:

receiving a connection request from one of the participants prior to the connecting of the requesting participant to one or more other participants;

retrieving authentication data corresponding to the requesting participant; and

authenticating the connection request, wherein the connecting is performed in response to the authentication of the requesting participant.

5. The method as described in claim 1, wherein the voice inputs include voice commands, the method further comprising:

receiving a voice command from one of the participants without sending the received voice command to the other participants;

converting the voice command to a textual command; and

executing the textual command.

6. The method as described in claim 1 wherein the common network is selected from the group consisting of a public switched telephone network, a mobile telephone network, a packet based global computer network, a local area network, and a wide area network.

7. A method of using a proxy service to manage telephone call participants, said method comprising:

connecting each of the call participants to one another through a proxy service computer system, wherein the proxy service computer system and each of the participants is connected to a common network, and wherein the connecting further comprises;

receiving a connection request from one of the participants prior to the connecting of the requesting participant to one or more other participants;

retrieving authentication data corresponding to the requesting participant; and

authenticating the connection request, wherein the connecting is performed in response to the authentication of the requesting participant;

receiving a plurality of voice inputs from the participants, wherein the voice inputs include voice data;

sending the voice data to the other participants through the common network;

storing the voice data in a memory area accessible by the proxy service computer system;

receiving a retrieval request from one of the participants;

retrieving data from the memory area in response to the retrieval request; and

transmitting the retrieved data from the proxy service computer system to the participant that sent the retrieval request through the common network.

8. The method as described in claim 7 further comprising:

retrieving a telephone number and a connection time for one or more of the participants prior to the connecting;

dialing the retrieved telephone number at the connection time; and

connecting the dialed participant to the proxy service computer system in response to the dialed participant answering the call.

9. The method as described in claim 7 further comprising:

retrieving a participant type, wherein there are at least two different types of participants; and

providing one or more different services to one of the participants based upon the participant'"'"'s type, wherein at least one of the services is selected from the group consisting of a call playback service, a call rewind service, a call fast forward service, a call pause service, a query service, a stop service, a bookmark service, and an establish new proxy call service.

10. The method as described in claim 9 further comprising:

billing one or more of the participants depending upon the services provided to the billed participants.

11. The method as described in claim 7, wherein the voice inputs include voice commands, the method further comprising:

receiving a voice command from one of the participants without sending the received voice command to the other participants;

converting the voice command to a textual command; and

executing the textual command.

12. The method as described in claim 7 wherein the common network is selected from the group consisting of a public switched telephone network, a mobile telephone network, a packet based global computer network, a local area network, and a wide area network.