Method and system for using data structures to store database information for multiple vendors and model support for remotely monitored devices

• US 7,392,310 B2
• Filed: 12/26/2002
• Issued: 06/24/2008
• Est. Priority Date: 12/26/2002
• Status: Expired due to Fees

• Current Assignee: Ricoh Company Limited
• Original Assignee: Ricoh Company Limited
• Inventors: Motoyama, Tetsuro, Fong, Avery
• Primary Examiner(s): Lim; Krisna
• Assistant Examiner(s): BATES, KEVIN T
• Application Number:
  US10/328,008
• Publication Number:
  US 20040139183A1
• Time in Patent Office: 2,007 Days
• Field of Search: 709/224, 709/223, 709/228, 709/207, 707/102, 707/1, 707/6
• US Class Current: 709/224
• CPC Class Codes: H04L 41/0213 Standardised network management protocols, e.g. simple network management protocol [SNMP]
• CPC Class Codes: H04L 43/045 for graphical visualisation of monitoring data
• CPC Class Codes: H04L 43/0817 by checking functioning

Abstract

In a communication system having one or more monitored devices communicatively coupled to a monitoring system, a database having information related to the one or more monitored devices, a method of obtaining and maintaining, in the monitoring system, information related to the monitored devices is described. The method includes enabling the monitoring system to access the database in order to retrieve information related to the monitored devices, populating a first data structure with information retrieved from the database, determining if a monitored device is supported by the monitoring system using information from the database, and establishing communication with the monitored device in order to obtain status information of the monitored device if the monitored device is determined to be supported by the monitoring system.

Claims

1. In a communication system having one or more monitored image output devices communicatively coupled to a monitoring system, a database having information related to the one or more monitored image output devices, a method of obtaining and maintaining, in the monitoring system, information related to the monitored image output devices comprising:

a) accessing the one or more monitored image output devices and obtaining therefrom a first model name and a first vendor name of the one or more monitored image output devices by using a first IP address;

b) storing configuration information corresponding to each of the one or more monitored image output devices, said configuration information including a second vendor name, a second model name and a second IP address of the one or more monitored image output devices;

c) updating the configuration information to include the first model name of the one or more monitored image output devices when the first model name is different than the second model name and the first IP address is the same as the second IP address;

d) updating the configuration information to include the first vendor name of the one or more monitored image output devices when the first vendor name is different than the second vendor name and the first IP address is the same as the second IP address;

e) enabling the monitoring system to access the database in order to retrieve information related to the monitored image output devices;

f) populating a first data structure with information retrieved from the database;

g) determining if a monitored image output device is supported by the monitoring system using information from the database;

h) establishing communication with the monitored image output device in order to obtain status information of the monitored image output device if the monitored image output device is determined to be supported by the monitoring system;

i) accessing a web page in an HTML format from a web server stored in the respective monitored image output devices so as to obtain a line from the web page; and

j) parsing, without human interaction, the line from the web page to obtain the status information in accordance with information included in the first data structure, said parsing includes searching the line from the web page for a key included in the first data structure, and the information included in the first data structure includes a location of the status information within the web page with respect to a location of the key in the web page,

wherein step h) is performed using an HTTP protocol.

2. The method according to claim 1, further comprising:

storing information related to vendors and models of the monitored image output devices in said database.

3. The method according to claim 1, wherein:

step f) further comprises retrieving information about vendors, models, and information to obtain unique identifiers of monitored image output devices.

4. The method according to claim 1, further comprising:

storing information about vendors of monitored image output devices supported by the monitoring system; and

storing information that is used for obtaining a model of a monitored image output device from a web page of the monitored image output device.

5. The method according to claim 1, further comprising:

populating the retrieved information from the database into a plurality of fields of said first data structure, the first data structure including;

a first field having information related to a vendor of the monitored image output device;

a second field having a reference to a web page having model information of the monitored image output device; and

a third field having information that is used to obtain model information from a web page of the monitored image output device.

6. The method according to claim 1, wherein

the step of accessing further comprises

periodically accessing the web page, and

the step of parsing further comprises

parsing the line to obtain one of the status information, model information, and vendor information, the line being a line of HTML script obtained without displaying the web page.

7. A method of obtaining and maintaining information about one or more monitored image output devices in a monitoring system, comprising:

a) accessing the one or more monitored image output devices and obtaining therefrom a first model name and a first vendor name of the one or more monitored image output devices by using a first IP address;

b) storing configuration information corresponding to each of the one or more monitored image output devices, said configuration information including a second vendor name, a second model name and a second IP address of the one or more monitored image output devices;

c) updating the configuration information to include the first model name of the one or more monitored image output devices when the first model name is different than the second model name and the first IP address is the same as the second IP address;

d) updating the configuration information to include the first vendor name of the one or more monitored image output devices when the first vendor name is different than the second vendor name and the first IP address is the same as the second IP address;

e) storing updated vendor name and undated model name of the monitored image output devices in a database;

f) enabling a monitoring system to access the database in order to retrieve the stored vendor name and model name;

g) populating a first data structure with the vendor name retrieved from said database;

h) populating a second data structure with the model name if no further vendor information remains to be populated in the first data structure;

i) determining if a monitored image output device is supported by the monitoring system using information from the database;

j) establishing communication with the monitored image output device to obtain status information of the monitored image output device if the monitored image output device is determined to be supported by the monitoring system;

k) accessing a web page in an HTML format from a web server stored in the respective monitored image output devices so as to obtain a line from the web page; and

l) parsing, without human interaction, the line from the web page to obtain the status information in accordance with information included in the first data structure, said parsing includes searching the line from the web page for a key included in the first data structure, and the information included in the first data structure includes a location of the status information within the web page with respect to a location of the key in the web page,

wherein step h) is performed using an HTTP protocol.

8. The method according to claim 7, wherein step g) further comprises:

populating a sub-data structure of said first data structure with a vendor name of a monitored image output device, a web page having a model name of the monitored image output device, and information for obtaining the model name from the web page.

9. The method according to claim 8, further comprising:

adding the sub-data structure of the first data structure to a data structure vector;

adding the model name and the sub-data structure of the first data structure to a data structure map; and

adding the vendor name and the data structure map to a data structure representing a vendormodel ID map.

10. The method according to claim 9, further comprising:

i) using an entry from the data structure vector to access the web page of the monitored image output device;

ii) identifying a vendor of the accessed monitored image output device as vendor name in the sub-data structure of the first data structure;

iii) obtaining model name of the monitored image output device from the web page using information in the sub-data structure of the first data structure; and

iv) comparing the model name with information stored in the second data structure in order to determine if the model name of the monitored image output device is supported by the monitoring system.

11. The method according to claim 10, further comprising:

iterating steps i) to iv) for all elements of the data structure vector if the monitoring system cannot access the web page or if the model name cannot be obtained from the web page; and

determining that the monitored image output device is not supported by the monitoring system if the monitoring system is unsuccessful in obtaining the vendor and model name of the monitored image output device after iterating through all elements of the data structure vector.

12. The method according to claim 7, wherein

the step of accessing further comprises

periodically accessing the web page, and

the step of parsing further comprises

parsing the line to obtain one of the status information, model information, and vendor information, the line being a line of HTML script obtained without displaying the web page.

13. In a communication system having one or more monitored image output devices communicatively coupled to a monitoring system, a database having information related to the one or more monitored image output devices, an apparatus for obtaining and maintaining in a monitoring system information related to the monitored image output devices comprising:

means for accessing the one or more monitored image output devices and obtaining therefrom a first model name and a first vendor name of the one or more monitored image output devices by using a first IP address;

means for storing configuration information corresponding to each of the one or more monitored image output devices, said configuration information including a second vendor name, a second model name and a second IP address of the one or more monitored image output devices;

means for updating the configuration information to include the first model name of the one or more monitored image output devices when the first model name is different than the second model name and the first IP address is the same as the second IP address, and updating the configuration information to include the first vendor name of the one or more monitored image output devices when the first vendor name is different than the second vendor name and the first IP address is the same as the second IP address;

means for enabling the monitoring system to access the database in order to retrieve information related to the monitored image output devices;

means for populating a first data structure with information retrieved from the database;

means for determining if a monitored image output device is supported by the monitoring system using information from the database;

means for establishing communication with the monitored image output device using an HTTP protocol in order to obtain status information of the monitored image output device if the monitored image output device is determined to be supported by the monitoring system;

means for accessing a web page in an HTML format from a web server stored in the respective monitored image output devices so as to obtain a line from the web page; and

means for parsing, without human interaction, the line of the web page to obtain the status information in accordance with information included in the first data structure, said means for parsing searches the line from the web page for a key included in the first data structure, and the information included in the first data structure includes a location of the status information within the web page with respect to a location of the key in the web page,

wherein said means for establishing uses an HTTP protocol.

14. The apparatus according to claim 13, further comprising:

means for storing information related to vendors and models of the monitored image output devices in said database.

15. The apparatus according to claim 13, wherein means for populating further comprises:

means for retrieving information about vendors, models, and information to obtain unique identifiers of monitored image output devices.

16. The apparatus according to claim 13, further comprising:

means for storing information about vendors of monitored image output devices supported by the monitoring system; and

means for storing information that is used for obtaining a model of the monitored image output device from a web page of the monitored image output device.

17. The system according to claim 13, wherein

the means for accessing further comprises

means for periodically accessing the web page, and

the means for parsing further comprises

means for parsing the line to obtain one of the status information, model information, and vendor information, the line being a line of HTML script obtained without displaying the web page.

18. An apparatus for obtaining and maintaining information about one or more monitored image output devices in a monitoring system, comprising:

means for accessing the one or more monitored image output devices and obtaining therefrom a first model name and a first vendor name of the one or more monitored image output devices by using a first IP address;

means for storing configuration information corresponding to each of the one or more monitored image output devices, said configuration information including a second vendor name, a second model name and a second IP address of the one or more monitored image output devices;

means for updating the configuration information to include the first model name of the one or more monitored image output devices when the first model name is different than the second model name and the first IP address is the same as the second IP address;

means for updating the configuration information to include the first vendor name of the one or more monitored image output devices when the first vendor name is different than the second vendor name and the first IP address is the same as the second IP address;

means for storing updated vendor name and updated model name related to the monitored image output devices in a database;

means for enabling a monitoring system to access the database in order to retrieve the stored vendor name and vendor model name;

means for populating a first data structure with the vendor name retrieved from said database;

means for populating a second data structure with the model name if no further vendor information remains to be populated in the first data structure;

means for determining if a monitored image output device is supported by the monitoring system using information from the database;

means for establishing communication with the monitored image output device to obtain status information of a monitored image output device if the monitored image output device is determined to be supported by the monitoring system;

means for accessing a web page in an HTML format from a web server stored in the respective monitored image output devices so as to obtain a line from the web page; and

means for parsing, without human interaction, the line of the web page to obtain the status information in accordance with information included in the first data structure, said means for parsing searches the line from the web page for a key included in the first data structure, and the information included in the first data structure includes a location of the status information within the web page with respect to a location of the key in the web page,

wherein said means for establishing uses an HTTP protocol.

19. The apparatus according to claim 18, wherein

the means for accessing further comprises

means for periodically accessing the web page, and

the means for parsing further comprises

means for parsing the line to obtain one of the status information, model information, and vendor information, the line being a line of HTML script obtained without displaying the web page.