System and a method for providing a communication link
First Claim
1. A system for providing a communication link between a central station (11) that is selected out of a number of individual, different central stations (11) and a remote mobile or stationary object (13) by means of transmitting and receiving communication means (14, 15) for speech and data transmission, the communication link comprises a speech transmission link between the selected central station (11) and the operator of the remote object (13), and a data transmission link between the remote object and the selected central station, wherein the system comprises a centralized communication and database server (10), the data transmission link being routed via said centralized communication and database server (10) for handling at least one of operator and object related information by the selected central station (11), wherein the information includes an emergency at the remote mobile or stationary object, the emergency having a priority of execution relative to a plurality of types of simultaneously required services used to determine preferred handling thereof.
2 Assignments
0 Petitions
Accused Products
Abstract
System and method for providing a communication link between a central station (11) and a remote mobile or stationary object (13) including transmitting and receiving communication means (13) having transmitting and receiving communication means (14, 15) for speech and data transmission. The communication link includes a speech transmission link between the central station (11) and the remote object (13). The communication link also includes a data transmission link between the remote object and the central station that is rerouted via a centralized communication and database server (10) for handling operator and/or object related information. The method includes establishing a speech connection between the central station (11) and the remote object (13), and simultaneously establishing data connections between the remote object (13) and the communication and database server (10) as well as between the central station and the communication and database server.
25 Citations
35 Claims
- 1. A system for providing a communication link between a central station (11) that is selected out of a number of individual, different central stations (11) and a remote mobile or stationary object (13) by means of transmitting and receiving communication means (14, 15) for speech and data transmission, the communication link comprises a speech transmission link between the selected central station (11) and the operator of the remote object (13), and a data transmission link between the remote object and the selected central station, wherein the system comprises a centralized communication and database server (10), the data transmission link being routed via said centralized communication and database server (10) for handling at least one of operator and object related information by the selected central station (11), wherein the information includes an emergency at the remote mobile or stationary object, the emergency having a priority of execution relative to a plurality of types of simultaneously required services used to determine preferred handling thereof.
- 15. A method for providing a communication link between a central station (11) being selected out of a number of individual, different central stations (11) and a remote mobile or stationary object (13), characterized in the steps of establishing a speech connection between the selected central station (11) and the remote object (13), and simultaneously establishing data connections between the remote object and a communication and database server (10) for handling at least one of operator and object related information by the selected central station as well as between the selected central station and said communication and database server (10) wherein the information includes an emergency at the remote mobile or stationary object, the emergency having a priority of execution relative to a plurality of types of simultaneously required services used to determine preferred handling thereof.
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24. A method for activating a service center response to a vehicle service request call, said method comprising:
- providing a system for establishing a communication link between a central station being selected out of a number of individual, different central stations and a remote mobile or stationary object; and
transmitting and receiving speech and data communications transmission via the communication link that comprises a speech transmission link between the selected central station and the operator of the remote object, and a data transmission link between the remote object and the selected central station which is routed via a centralized communication and database server for handling at least one of operator and object related information by the selected central station (11) wherein the information includes an emergency at the remote mobile or stationary object, the emergency having a priority of execution relative to a plurality of types of simultaneously required services used to determine preferred handling thereof. - View Dependent Claims (25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35)
- providing a system for establishing a communication link between a central station being selected out of a number of individual, different central stations and a remote mobile or stationary object; and
Specification