Printer option suggestion method and program

• US 7,400,424 B2
• Filed: 03/05/2002
• Issued: 07/15/2008
• Est. Priority Date: 03/05/2002
• Status: Expired due to Fees

• Current Assignee: Hewlett-Packard Development Company, L.P. (HP Inc.)
• Original Assignee: Hewlett-Packard Development Company, L.P. (HP Inc.)
• Inventors: Parry, Travis J.
• Primary Examiner(s): Zimmerman; Mark
• Assistant Examiner(s): Huntsinger; Peter K
• Application Number:
  US10/092,050
• Publication Number:
  US 20030172086A1
• Time in Patent Office: 2,324 Days
• Field of Search: 358/1.13, 358/1.15, 347/2, 347/19, 399/27, 399/8, 399/85, 399/43
• US Class Current: 358/1.15
• CPC Class Codes: G06F 3/1204 resulting in reduced user or operator actions, e.g. presetting, automatic actions, using hardware token storing data
• CPC Class Codes: G06F 3/1229 Printer resources management or printer maintenance, e.g. device status, power levels
• CPC Class Codes: G06F 3/1232 Transmitting printer device capabilities, e.g. upon request or periodically
• CPC Class Codes: G06F 3/1287 via internet

Abstract

A system and method for determining an optimal use of printing devices and printing device options in a network computer system or enterprise environment based upon typically usage characteristics of the printing devices and the options available to the printing devices.

Claims

1. A method for improving use of printing devices in a network computer system, comprising:

determining usage characteristics of at least one printing device;

determining all options available for said at least one printing device, said available options including paper handling, consumable, servicing, print processing, configuration, software, and hardware options for said at least one printing device;

determining all installed options currently existing on said at least one printing device, said installed options including paper handling, consumable, servicing, print processing, configuration, software, and hardware options of said at least one printing device; and

determining a set of optimal options for said at least one printing device based on said usage characteristics, said available options and said installed options.

2. The method of claim 1, further comprising suggesting at least one change to said at least one printing device for optimizing the use of said at least one printing device with said network computer system.

3. The method of claim 2, wherein said suggesting at least one change to said at least one printing device for optimizing the use of said at least one printing device with said network computer system comprises suggesting an option selected from the group consisting of using a toner miser function, turning on a job retention memory, and suggesting other printing device configurations.

4. The method of claim 1, wherein said determining the usage characteristics of at least one printing device comprises determining the usage characteristics of all printing devices operating on said network computer system.

5. The method of claim 1, wherein said determining the usage characteristics of at least one printing device comprises monitoring said at least one printing device to determine said usage characteristics.

6. The method of claim 1, wherein said determining the usage characteristics of at least one printing device comprises retrieving said usage characteristics from a database.

7. The method of claim 1, wherein said determining the usage characteristics of at least one printing device comprises determining at least one usage characteristic selected from the group consisting of paper use rate, toner use rate, power use rate, time of print job request, consumable use per job rate, and print job request rate.

8. The method of claim 1, wherein said determining all options available for said at least one printing device comprises retrieving said available options from a database.

9. The method of claim 1, wherein said determining all options available for said at least one printing device comprises querying said at least one printing device to retrieve said available options.

10. The method of claim 1, wherein said determining all options available for said at least one printing device comprises querying a web-site for said available options.

11. The method of claim 1, wherein said determining all installed options currently existing on said at least one printing device comprises retrieving said installed options from a database.

12. The method of claim 1, wherein said determining all installed options currently existing on said at least one printing device comprises querying said at least one printing device to retrieve said installed options.

13. The method of claim 1, wherein said determining a set of optimal options for said at least one printing device based on said usage characteristics, said available options and said installed options comprises using fuzzy logic to determine said set of optimal options for said at least one printing device.

14. The method of claim 1, further comprising suggesting at least one service to incorporate with said at least one printing device for providing enhanced usage of said at least one printing device.

15. The method of claim 14, wherein said suggesting at least one service to incorporate with said at least one printing device comprises suggesting at least one service selected from the group consisting of a maintenance service, a charge per page service, and a printing device monitoring service.

16. A method for suggesting printing device options in a network computer system, comprising:

operating a device management program on a computer connected to a network communication;

determining usage characteristics including an amount and type of use of at least one printing device with said device management program;

operating a computer program on said computer;

using said computer program to determine all options available for said at least one printing device, said available options including paper handling, consumable, servicing, print processing, configuration, software, and hardware options for said at least one printing device;

using said computer program to determine all installed options present on said at least one printing device, said installed options including paper handling, consumable, servicing, print processing, configuration, software, and hardware options of said at least one printing device; and

using said computer program to determine an optimal set of options for said at least one printing device based on said usage characteristics, said available options and said installed options.

17. The method of claim 16, wherein said using said computer program to determine all options available for said at least one printing device comprises:

connecting to the Internet; and

querying a web-site for information about said at least one printing device.

18. The method of claim 16, wherein said computer program is configured to communicate with said device management program.

19. The method of claim 16, wherein said computer program is a component of said device management program.

20. The method of claim 16, wherein using said computer program to determine an optimal set of options for said at least one printing device comprises using said computer program to compare said installed options with said available options.