System and method for implementing a knowledge management system
First Claim
1. A method of processing a query to identify a particular knowledge container, associated with a knowledge map, that is relevant to the query, wherein the knowledge map includes at least one taxonomy representing a discrete perspective of a knowledge domain, wherein the at least one taxonomy is organized into a group of nodes, the nodes representing conceptual areas within the discrete perspective, and wherein the nodes have an indication of knowledge, including the particular content associated therewith, said method comprising the steps of:
- (a) processing at least one of (i) the query to identify nodes of the taxonomies within the knowledge map that are potentially relevant conceptual areas; and
(ii) information about a user to identify nodes in the taxonomy that represent conceptual areas previously indicated to be of interest to the user;
(b) identifying knowledge map regions surrounding at least one of the identified nodes;
(c) performing a content-based retrieval over the knowledge containers associated with the nodes in each identified region, to retrieve an ordered list of potentially relevant knowledge containers, where each retrieved knowledge container is assigned a numerical relevance score representing a quality of association between the retrieved knowledge container and the query; and
(d) returning as a result the ordered list of the knowledge containers.
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Abstract
A method and system organize and retrieve information using taxonomies, a document classifier, and an autocontextualizer. Documents (or other knowledge containers) in an organization and retrieval subsystem may be manually or automatically classified into taxonomies. Documents are transformed from clear text into a structured record. Automatically constructed indexes help identify when the structured record is an appropriate response to a query. An automatic term extractor creates a list of terms indicative of the documents'"'"' subject matter. A subject matter expert identifies the terms relevant to the taxonomies. A term analysis system assigns the relevant terms to one or more taxonomies, and a suitable algorithm is then used to determine the relatedness between each list of terms and its associated taxonomy. The system then clusters documents for each taxonomy in accordance with the weights ascribed to the terms in the taxonomy'"'"'s list and a directed acyclic graph (DAG) structure is created.
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Citations
60 Claims
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1. A method of processing a query to identify a particular knowledge container, associated with a knowledge map, that is relevant to the query, wherein the knowledge map includes at least one taxonomy representing a discrete perspective of a knowledge domain, wherein the at least one taxonomy is organized into a group of nodes, the nodes representing conceptual areas within the discrete perspective, and wherein the nodes have an indication of knowledge, including the particular content associated therewith, said method comprising the steps of:
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(a) processing at least one of (i) the query to identify nodes of the taxonomies within the knowledge map that are potentially relevant conceptual areas; and
(ii) information about a user to identify nodes in the taxonomy that represent conceptual areas previously indicated to be of interest to the user;(b) identifying knowledge map regions surrounding at least one of the identified nodes; (c) performing a content-based retrieval over the knowledge containers associated with the nodes in each identified region, to retrieve an ordered list of potentially relevant knowledge containers, where each retrieved knowledge container is assigned a numerical relevance score representing a quality of association between the retrieved knowledge container and the query; and (d) returning as a result the ordered list of the knowledge containers. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 56, 57, 58, 59, 60)
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Specification