Real world showroom

• US 7,401,734 B1
• Filed: 03/04/2004
• Issued: 07/22/2008
• Est. Priority Date: 03/19/2001
• Status: Expired due to Term

• Current Assignee: Accenture Global Services Limited (Accenture PLC)
• Original Assignee: Accenture LLP (Accenture PLC)
• Inventors: Wan, Dadong, Gershman, Anatole V., Brody, Adam B.
• Primary Examiner(s): Kim; Ahshik
• Application Number:
  US10/792,952
• Time in Patent Office: 1,601 Days
• Field of Search: 235/383, 235/375, 235/492, 235/381, 705/16, 705/26, 705/27
• US Class Current: 235/383
• CPC Class Codes: G06F 16/955 using information identifiers, e.g. uniform resource locators [URL]
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions
• CPC Class Codes: H04M 1/72412 using two-way short-range wireless interfaces

Abstract

A method of retrieving product information and ordering products is disclosed. A consumer observes a product in its real world usage context and scans an RFID tag embedded in the product. A mobile terminal is used to transmit the RFID tag to a computer connected to a computer network. The computer transmits product specification information to the mobile terminal. The consumer may also be given the option of purchasing the product in real time.

Claims

1. A method of obtaining information about a product, the method comprising the steps of:

(a) observing a product while the product is being utilized for an intended purpose of the product;

(b) reading a tag embedded in the product to obtain product identifying information, wherein the tag is attached to remain with the product throughout a life of the product;

(c) transmitting the product identifying information to a first computer connected to a computer network; and

(d) receiving product specification information from the first computer;

(e) if a customer wants to purchase the product, initiating an order to purchase the product; and

(f) if the customer does not want to purchase the product, transmitting the product identifying information to an external device.

2. The method of claim 1, wherein the tag comprises a radio frequency identification tag and (b) comprises scanning the tag with a radio frequency receiver.

3. The method of claim 1, wherein (c) comprises transmitting information from a mobile terminal to a computer network in a wireless manner.

4. The method of claim 1, wherein (c) is performed in real time after (b).

5. The method of claim 1, further including the step:

(g) transmitting an identification of the product to a second computer connected to the computer network.

6. The method of claim 1, further comprising:

(g) if the customer does not purchase the product, storing the product identifying information and associating the product identifying information with the customer.

7. The method of claim 6, further comprising:

(h) if the customer subsequently wishes to purchase the product, retrieving the product identifying information.

8. The method of claim 1, wherein (e) includes

transmitting order information through a wireless communication channel, wherein the order information includes transaction information.

9. The method of claim 8, wherein the transaction information is selected from the group consisting of a user identification and a credit card number.

10. The method of claim 1, further comprising:

(g) if the customer requests additional product specification information, sending an associated request with the product identifying information to the first computer;

(h) receiving the additional product specification information, the additional product specification information including a parameter not encompassed by the product specification information; and

(i) presenting the additional product specification information to the customer.

11. The method of claim 1, wherein (f) comprises sending the order to another computer, different from the first computer.

12. A mobile terminal configured to obtain product specification information, the mobile terminal comprising:

a receiver that detects radiation reflected by a tag embedded in a product, wherein the product is being utilized for an intended purpose of the product, and wherein the tag is attached to remain with the product throughout a life of the product;

a communication circuit in wireless communication with a computer network; and

a controller configured to;

receive tag information from the receiver;

cause the communication circuit to transmit the tag information to a computer connected to the computer network;

initiate an order to purchase the product by transmitting order information through the communication circuit to the computer network if a customer wants to buy the product; and

transmit the product identifying information to an external device if the customer does not want to buy the product.

13. The mobile terminal of claim 12, wherein the receiver is a radio frequency receiver.

14. The mobile terminal of claim 12, wherein the controller is further configured to request that the product identifying information be stored at an external storage device.

15. The mobile terminal of claim 14, wherein the controller is further configured to retrieve the product identifying information if the customer wants to subsequently purchase the product.

16. The mobile terminal of claim 12, further comprising:

a display device, wherein the controller is further configured to transmit a request to obtain additional product specification information and to receive the additional product specification information through the communications circuit, and wherein the additional product specification information is presented on the display device.