Customer checkout accelerator

• US 7,403,907 B1
• Filed: 09/28/2000
• Issued: 07/22/2008
• Est. Priority Date: 09/28/2000
• Status: Expired due to Fees

• Current Assignee: Toshiba Global Commerce Solutions Holdings Corporation (Toshiba Corporation)
• Original Assignee: International Business Machines Corporation
• Inventors: Werdel, William S., Prorock, Thomas Joseph, Gerken, John Kenyon III
• Primary Examiner(s): Zeender; F.
• Assistant Examiner(s): Buchanan; Christopher R.
• Application Number:
  US09/672,435
• Time in Patent Office: 2,854 Days
• Field of Search: 705/16, 705/17, 705/21, 705/24, 705/14
• US Class Current: 705/16
• CPC Class Codes: A47F 9/047 for recording self-service articles without cashier or assistant
• CPC Class Codes: G06Q 20/102 Bill distribution or payments
• CPC Class Codes: G06Q 20/20 Point-of-sale [POS] network systems
• CPC Class Codes: G06Q 20/202 Interconnection or interaction of plural electronic cash registers [ECR] or to host computer, e.g. network details, transfer of information from host to ECR or from ECR to ECR
• CPC Class Codes: G06Q 20/204 comprising interface for record bearing medium or carrier for electronic funds transfer or payment credit
• CPC Class Codes: G06Q 20/209 Specified transaction journal output feature, e.g. printed receipt or voice output
• CPC Class Codes: G06Q 20/403 Solvency checks
• CPC Class Codes: G06Q 20/42 Confirmation, e.g. check or permission by the legal debtor of payment
• CPC Class Codes: G06Q 30/0224 based on user history
• CPC Class Codes: G06Q 30/0226 Incentive systems for frequent usage, e.g. frequent flyer miles programs or point systems
• CPC Class Codes: G06Q 30/0238 at point-of-sale [POS]
• CPC Class Codes: G06Q 30/0241 Advertisements
• CPC Class Codes: G07G 1/0036 Checkout procedures

Abstract

A system and method for accelerating customer sales transactions in a retail store. A customer checkout accelerator provides a customer user interface to initiate a request for a preapproval amount for a sales transaction before reaching the point of sale terminal for completion of the purchase transaction. A card reader integrated into the customer checkout accelerator reads a customer payment card number when the payment card is swiped through the reader. A customer checkout accelerator server module resident on a store controller server determines a preapproval amount for the sales transaction and transmits the request to an external card services system for payment approval. The customer checkout accelerator also provides the ability to purchase additional promotional items in the checkout lane with this process integrated into the payment preapproval process. Once payment approval is obtained from the external card services system, an entry is placed in a preapproval database associated with the customer checkout accelerator server module on the store controller server. The server module forwards the approval notification to the point of sales terminal where it is placed in a preapproval cache for use in completing the actual sale transaction.

Claims

1. A method for accelerating sales transactions of customers in a retail store, comprising the acts of:

reading a customer payment card number at a customer checkout accelerator;

determining a preapproval amount for the sales transaction;

displaying the preapproval sales transaction amount to the customer on the customer checkout accelerator for acceptance;

transmitting the preapproval amount to an external card services system for approval;

storing the approval amount in a preapproval cache at a point of sales terminal for use in completing the sales transaction;

determining if the payment card is one or more of a credit card, a debit card, a customer loyalty card, an electronic/Internet wallet, or an electronic gift certificate;

wherein if the payment card is a customer loyalty card, determining a preapproval amount that is based on an actual purchase history for the customer.

2. A method for accelerating sales transactions of customers in a retail store, comprising the acts of:

reading a customer payment card number at a customer checkout accelerator;

determining a preapproval amount for the sales transaction;

displaying the preapproval sales transaction amount to the customer on the customer checkout accelerator for acceptance;

transmitting the preapproval amount to an external card services system for approval;

storing the approval amount in a preapproval cache at a point of sales terminal for use in completing the sales transaction;

determining if the payment card is one or more of a credit card, a debit card, a customer loyalty card, an electronic/Internet wallet, or an electronic gift certificate;

wherein if the payment card is a credit or debit card, determining a preapproval amount that is based on an average customer purchase amount for credit and debit transactions on a store wide basis.

3. A method for accelerating sales transactions of customers in a retail store, comprising the acts of:

reading a customer payment card number at a customer checkout accelerator;

determining a preapproval amount for the sales transaction;

displaying the preapproval sales transaction amount to the customer on the customer checkout accelerator for acceptance;

transmitting the preapproval amount to an external card services system for approval;

storing the approval amount in a preapproval cache at a point of sales terminal for use in completing the sales transaction;

scanning the customer payment card at a point of sales terminal;

determining if there is an entry for the customer in the preapproval cache; and

resuming the sales transaction at the point of sale terminal.

4. The method for accelerating the sales transactions of customers in a retail store of claim 3 wherein the act of resuming the sales transaction comprises the acts of:

comparing the actual sales transaction amount with the preapproval amount;

updating a preapproval database with the actual sales transaction amount; and

releasing the difference between the preapproval amount and the actual sales transaction amount in the preapproval database.

5. The method for accelerating the sales transactions of customers in a retail store of claim 3 wherein if there is no entry for the customer in the preapproval cache, retrieving the preapproval amount from a preapproval database on a store controller file server.

6. The method for accelerating the sales transactions of customers in a retail store of claim 4 wherein the act of resuming the sales transaction includes the acts of:

scanning the items selected by the customer for purchase during the sales transaction;

determining a subtotal purchase amount after each item is scanned;

determining if the subtotal amount exceeds the preapproval amount; and

dynamically requesting an additional amount for approval during the sales transaction, if the subtotal amount exceeds the preapproval amount.

7. The method for accelerating the sales transactions of customers in a retail store of claim 6 further comprising the acts of:

transmitting an additional preapproval amount from the external card services system;

updating the preapproval cache with the additional preapproval amount if approved; and

notifying the operator of the point of sale terminal if the additional preapproval amount is denied.