Facilitating improved workflow

• US 7,403,989 B2
• Filed: 11/27/2002
• Issued: 07/22/2008
• Est. Priority Date: 01/08/2002
• Status: Active Grant

• Current Assignee: SAP SE
• Original Assignee: SAP AG (SAP SE)
• Inventors: Jensen-Pistorius, Leif, Hilgers, Peer, Beringer, Joerg, Wriessnegger, Klaus
• Primary Examiner(s): Tran; Philip B
• Application Number:
  US10/306,783
• Publication Number:
  US 20030154232A1
• Time in Patent Office: 2,064 Days
• Field of Search: 709/203, 709217-219, 709/223, 718/102, 705 9- 10
• US Class Current: 709/223
• CPC Class Codes: G06Q 10/10 Office automation; Time management

Abstract

Systems and techniques to improve workflow using worksets. In general, in one implementation, the technique includes: providing a data object directed to a particular work role. The data object includes task data for performing the work role, portal environment data for presenting information to a user via a portal, and meta-data descriptive of the work role.

Claims

1. A data object embedded in a computer readable storage medium and executable by one or more processors for performing a work role, said data object comprising:

workset description data for the work role, the workset description data including;

task data associated with performing the work role, wherein the work role comprises a set of tasks and responsibilities directed to achieving a particular work goal;

portal environment data for performing the work role and presenting information to a user via a portal; and

data specifying state-less information and state-full information for performing the work role, wherein the data for the state-less information comprises portal services and user interface elements, and the data for the state-full information comprises a current state of a working process; and

meta-data descriptive of the work role.

2. The data object of claim 1, wherein the task data includes data associated with one or more application programs for performing the work role.

3. The data object of claim 1, wherein the task data includes data associated with one or more documents for performing the work role.

4. The data object of claim 1, wherein the task data includes data associated with one or more life and work events for performing the work role.

5. The data object of claim 1, wherein the portal environment data includes one or more of navigation data, view data, and page data.

6. The data object of claim 1, wherein the meta-data includes one or more of community data, collaboration data, context data, job role data, subscription data, taxonomy data, user data, and search domain data.

7. The data object of claim 1, wherein the meta-data includes data for populating a generic portal page with content.

8. A method comprising:

assigning a data object to a user profile for a portal user, the data object including workset description data for a work role of the user, the workset description data including meta-data descriptive of the work wherein the work role comprises a set of tasks and responsibilities directed to achieving a particular work goal, and data specifying state-less information and state-full information for performing the work roles, wherein the data for the state-less information comprises portal services and user interface elements, and the data for the state-full information comprises a current state of a working process;

copying at least some meta-data of the data object to the user profile; and

personalizing the user'"'"'s portal environment using the copied meta-data.

9. The method of claim 8, wherein personalizing includes activating a subscription for the user.

10. The method of claim 8, wherein personalizing includes activating a membership in a community for the user.

11. The method of claim 8, wherein personalizing includes displaying personalized information to the user, wherein the personalized information is related to the particular work role.

12. An article comprising a machine-readable medium storing instructions operable to cause one or more machines to perform a method comprising:

assigning a data object to a user profile for a portal user, the data object including workset description data for a work role, the workset description data including meta-data descriptive of the work role, wherein the work role comprises a set of tasks and responsibilities directed to achieving a particular work goal, and data specifying state-less information and state-full information for performing the work role, wherein the data for the state-less information comprises portal services and user interface elements, and the data for the state-full information comprises a current state of a working process;

copying at least some meta-data of the data object to the user profile; and

personalizing the user'"'"'s portal environment using the copied meta-data.

13. The article of claim 12, wherein personalizing includes activating a subscription for the user.

14. The article of claim 12, wherein personalizing includes activating a membership in a community for the user.

15. The article of claim 12, wherein personalizing includes displaying personalized information to the user, wherein the personalized information is related to the particular work role.

16. A system comprising:

a processor;

a memory;

means for assigning a data object to a user profile for a portal user, the data object including workset description data for a work role, the workset description data including meta-data descriptive of the work role, wherein the work role comprises a set of tasks and responsibilities directed to achieving a particular work goal, and data specifying state-less information and state-full information for performing the work role, wherein the data for the state-less information comprises portal services and user interface elements, and the data for the state-full information comprises a current state of a working process;

means for copying at least some meta-data of the data object to the user profile; and

means for personalizing the user'"'"'s portal environment using the copied meta-data.

17. The system of claim 16 wherein the means for personalizing further activates a subscription for the user.

18. The system of claim 16 wherein the means for personalizing further activates a membership in a community for the user.

19. The system of claim 16 wherein the means for personalizing further displays personalized information related to the particular work role.

20. An article comprising a machine-readable medium storing instructions operable to cause one or more machines to perform operations according to a method, the method comprising:

storing a plurality of data objects, each data object associated with a workset for a work role, wherein the work role comprises a set of tasks and responsibilities directed to achieving a particular work goal, and the workset further includes data specifying state-less information and state-full information for performing the work role, wherein the data for the state-less information comprises portal services and user interface elements, and the data for the state-full information comprises a current state of a working process;

storing meta-data descriptive of the work role with the data objects;

storing a plurality of user profiles, each user profile associated with a particular user of a portal system;

assigning one or more of the data objects to each of the plurality of user profiles; and

generating one or more portal pages associated with each of the data objects, the one or more portal pages including user interface elements for performing the particular work role.

21. The article of claim 20, wherein each of the data objects includes task data associated with performing the particular work role.

22. The article of claim 20, wherein each of the data objects further includes portal environment data for generating the one or more portal pages.

23. The article of claim 20, wherein each of the user profiles includes meta-data from an assigned one of the data objects.

24. A system comprising:

a processor;

a memory;

means for storing a plurality of data objects, each data object associated with a workset for a work role, wherein the work role comprises a set of tasks and responsibilities directed to achieving a particular work goal, and the workset further includes data specifying state-less information and state-full information for performing the work role, wherein the data for the state-less information comprises portal services and user interface elements, and the data for the state-full information comprises a current state of a working process;

means for storing meta-data descriptive of the work role with the data objects;

means for storing a plurality of user profiles, each user profile associated with a particular user of a portal system;

means for assigning one or more of the plurality of data objects to each of the plurality of user profiles; and

means for generating one or more portal pages associated with each of the data objects, the one or more portal pages including user interface elements for performing the work role.

25. The system of claim 24, wherein each of the data objects includes task data, associated with performing the particular work role.

26. The system of claim 24, wherein each of the data objects further includes portal environment data for generating the one or more portal pages.

27. The system of claim 24, wherein each of the plurality of user profiles includes meta-data from an assigned one of the data objects.