Automated diagnosis for computer networks
First Claim
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1. A method for providing automated diagnosis of problems for a computer network, comprising:
- receiving input regarding a problem with the computer network;
identifying configuration changes made to components of the computer network that are associated with parameters of the problem;
associating each of the identified configuration changes with a rank based on a likelihood that each of the identified configuration changes caused the problem, the rank determined based on a proximity of each of the configuration changes to the problem, a difference in time between an occurrence of each of the configuration changes and an occurrence of the problem, and a security sensitivity associated with the components of the computer network; and
verifying that the ranked configuration changes are related to the problem.
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Abstract
Systems for providing automated diagnosis of problems for an electronic network include a central diagnosis engine configured to include modules that rank identified policy/configuration changes into potential causes, verify the ranked potential causes and determine whether any of the ranked potential causes is a likely cause or contributor to the problem. An estimator module is configured to calculate distances associated with the ranked potential causes such that a list of potential causes of the problem can be presented in order of likelihood. Other systems and methods are also provided.
135 Citations
24 Claims
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1. A method for providing automated diagnosis of problems for a computer network, comprising:
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receiving input regarding a problem with the computer network; identifying configuration changes made to components of the computer network that are associated with parameters of the problem; associating each of the identified configuration changes with a rank based on a likelihood that each of the identified configuration changes caused the problem, the rank determined based on a proximity of each of the configuration changes to the problem, a difference in time between an occurrence of each of the configuration changes and an occurrence of the problem, and a security sensitivity associated with the components of the computer network; and verifying that the ranked configuration changes are related to the problem. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A computer-readable medium executable on a computer having a program for providing automated diagnosis of problems for a computer network, comprising:
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logic configured to receive input regarding a problem with the computer network; logic configured to identify configuration changes made to components of the computer network that are associated with parameters of the problem; logic configured to associate each of the identified configuration changes with a rank based on a likelihood that each of the identified configuration changes caused the problem, the rank determined based on a proximity of each of the configuration changes to the problem, a difference in time between an occurrence of each of the configuration changes and an occurrence of the problem, and a security sensitivity associated with the components of the computer network; and logic configured to verify that the ranked configuration changes are related to the problem. - View Dependent Claims (10, 11, 12, 13, 14)
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15. A system for providing automated diagnosis of problems for a computer network, comprising:
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means operative to receive input regarding a problem with the computer network; means operative to identify configuration changes made to components of the computer network that are associated with parameters of the problem; means operative to associate each of the identified configuration changes with a rank based on a likelihood that each of the identified configuration changes caused the problem, the rank determined based on a proximity of each of the configuration changes to the problem, a difference in time between an occurrence of each of the configuration changes and an occurrence of the problem, and a security sensitivity associated with the components of the computer network; and means operative to verify that the ranked configuration changes are related to the problem. - View Dependent Claims (16, 17, 18, 19, 20, 21, 22, 23, 24)
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Specification