Structure skeletons for efficient voice navigation through generic hierarchical objects
First Claim
1. A system for providing conversational navigations comprising:
- a server computing device comprising means for generating at least one hierarchical structured document, wherein the hierarchical structured document comprises a mapping of content pages that can be accessed from the server computing device or a mapping of logic of dialog services that can be accessed from the server computing device; and
a client computing device comprising means for enabling user access of the content pages or dialog services of the server computing device, wherein the client computing device processes the at least one hierarchical document to activate the content pages or the logic of the dialog services within the at least one hierarchical document so as to allow the user to directly access any one of the content pages or dialog services.
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Abstract
A system and method for providing fast and efficient conversation navigation via a hierarchical structure (structure skeleton) which fully describes functions and services supported by a dialog (conversational) system. In one aspect, a conversational system and method is provided to pre-load dialog menus and target addresses to their associated dialog managing procedures in order to handle multiple or complex modes, contexts or applications. For instance, a content server (web site) (106) can download a skeleton or tree structure (109) describing the content (page) (107) or service provided by the server (106) when the client (100) connects to the server (106). The skeleton is hidden (not spoken) to the user but the user can advance to a page of interest, or to a particular dialog service, by uttering a voice command which is recognized by the conversational system reacting appropriately (as per the user'"'"'s command) using the information contained within the skeleton. The skeleton (109) provides the necessary information to allow a user to quickly browse through multiple pages, dialog components, or NLU dialog forms to find information of interest without having to follow and listen to every possible page or form leading to a desired service or conversational transaction.
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Citations
26 Claims
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1. A system for providing conversational navigations comprising:
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a server computing device comprising means for generating at least one hierarchical structured document, wherein the hierarchical structured document comprises a mapping of content pages that can be accessed from the server computing device or a mapping of logic of dialog services that can be accessed from the server computing device; and a client computing device comprising means for enabling user access of the content pages or dialog services of the server computing device, wherein the client computing device processes the at least one hierarchical document to activate the content pages or the logic of the dialog services within the at least one hierarchical document so as to allow the user to directly access any one of the content pages or dialog services. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26)
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14. A computer readable medium encoded with computer executable program instructions, said computer executable instructions causing a computer to perform methods step comprising:
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generating at least one hierarchical structured document, wherein the hierarchical structured document comprises a mapping of content pages that can be accessed from a server or a mapping of logic of dialog services that can be accessed from the server; and enabling user access of the content pages or dialog services of the server by processing the at least one hierarchical document to activate the content pages or the logic of the dialog services within the at least one hierarchical document so as to allow the user to directly access any one of the content pages or dialog services.
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Specification