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Systems and methods for providing selectable options to a calling party on-hold

  • US 7,426,266 B1
  • Filed: 09/21/2001
  • Issued: 09/16/2008
  • Est. Priority Date: 09/21/2001
  • Status: Expired due to Term
First Claim
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1. A method for handling an on-hold telephone call from a calling party to a called party, the method comprising:

  • receiving an incoming telephone call from the calling party on a first line of the called party, where the called party is an on-hold service subscriber;

    placing the calling party on hold after connecting the telephone call to the first line of the called party;

    providing by the called party a plurality of selectable options during the telephone call to the on-hold calling party wherein each of the plurality of selectable options is associated with a respective predefined operation, wherein one of the plurality of selectable options is associated with an operation for obtaining information associated with a geographic location when location information associated with the geographic location is received;

    receiving from the on-hold calling party, a first selected option request that corresponds to one of the plurality of options and location information associated with the geographic location during the call; and

    performing the predefined operation associated with the first selected option request,wherein the location information entered by the on-hold calling party is associated with a physical location and is not a location associated with the calling party'"'"'s telephone number.

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