Delivery systems and methods involving verification of a payment card from a handheld device

• US 7,428,502 B2
• Filed: 10/06/2004
• Issued: 09/23/2008
• Est. Priority Date: 10/06/2004
• Status: Active Grant

• Current Assignee: United Parcel Service Of America Incorporated (United Parcel Service Incorporated)
• Original Assignee: United Parcel Service Of America Incorporated (United Parcel Service Incorporated)
• Inventors: Horton, Mark
• Primary Examiner(s): HAQ, NAEEM U
• Application Number:
  US10/960,462
• Publication Number:
  US 20060074768A1
• Time in Patent Office: 1,448 Days
• Field of Search: 705/26, 705/27
• US Class Current: 705/26.35
• CPC Class Codes: G06Q 10/087 Inventory or stock management, e.g. order filling, procurement or balancing against orders
• CPC Class Codes: G06Q 20/12 specially adapted for electronic shopping systems
• CPC Class Codes: G06Q 20/24 Credit schemes, i.e. "pay after"
• CPC Class Codes: G06Q 30/00 Commerce
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]
• CPC Class Codes: G06Q 30/0609 Buyer or seller confidence or verification
• CPC Class Codes: G06Q 30/0635 Processing of requisition or of purchase orders

Abstract

The present invention relates generally to systems and methods that facilitate the prevention of fraud occurring in connection with credit cards, debit cards, smart cards and other payment cards that are used in transactions involving goods sold by a seller, delivered by a shipper, and purchased by a buyer. Specifically, the present invention provides systems and methods that allow for physical verification of a payment card (e.g., credit card) upon delivery of goods that are purchased in the context of a remote transaction between a buyer and a seller, including, for example, goods that are ordered via phone, mail order, fax or the Internet.

Claims

1. A method of delivering goods being sold by a seller, delivered by a shipper, and purchased by a buyer, said method comprising the steps of:

receiving shipping instructions at a shipper computer from a seller computer, to deliver said goods to the buyer pursuant to a payment card transaction involving the buyer, the seller, and the shipper, said payment card transaction requiring at least two segments, a first transaction segment occurring between the buyer and the seller and a second transaction segment occurring between the shipper and the buyer;

receiving information relating to said first transaction segment at said shipper computer from said seller computer;

storing said shipping instructions and said information relating to said first transaction segment in association with a tracking identifier at said shipper computer;

said shipper computer transmitting said shipping instructions, said information relating to said first transaction segment, and said tracking identifier to a portable computing device;

said portable computing device receiving and storing said shipping instructions, said information relating to said first transaction segment, and said tracking identifier;

scanning said goods with said portable computing device;

said portable computing device retrieving said shipping instructions and said information relating to the first transaction segment;

said portable computing device generating a notification to the shipper that said goods are to be delivered pursuant to an in-person verification of said payment card used in the first transaction segment;

the shipper obtaining information from the buyer at the point of delivery and, based at least in part on said information from the buyer, completing the second segment of said payment card transaction; and

in response to completing said second segment of said payment card transaction, said portable computing device generating an indication to the shipper of whether to relinquish said goods to the buyer.

2. The method of claim 1, wherein said payment card is at least one of a credit card, a debit card and a smart card.

3. The method of claim 1, wherein said first transaction segment comprises the step of said seller computer receiving from a buyer computer payment card information associated with said payment card that is being used by said buyer to purchase said goods.

4. The method of claim 3, wherein said first transaction segment further comprises the step of said seller computer performing an initial verification of said payment card using at least some of said payment card information.

5. The method of claim 3, wherein said information received by said shipper computer from said seller computer comprises at least some of the payment card information received by said seller computer from the buyer computer.

6. The method of claim 1, wherein the step of completing the second transaction segment further comprises the shipper requesting that the buyer present a form of identification such as a driver'"'"'s license.

7. The method of claim 1, wherein said step of completing the second segment of said payment card transaction includes generating an alert if a problem is detected with said payment card.

8. The method of claim 1, wherein the step of completing the second transaction segment further comprises the shipper taking a picture of the buyer and retaining data corresponding to said picture.

9. A method of delivering goods being sold by a seller, delivered by a shipper, and purchased by a buyer, the buyer located at a delivery location, said method comprising the steps of:

receiving shipping instructions at a shipper computer from a seller computer, to deliver said goods to the buyer pursuant to a payment card transaction involving the buyer, the seller and the shipper, said payment card transaction requiring at least two segments, a first transaction segment occurring between the buyer and the seller and a second transaction segment occurring between the shipper and the buyer;

receiving information relating to said first transaction segment at said shipper computer from said seller computer;

storing said shipping instructions and said information relating to said first transaction segment in association with a tracking identifier at said shipper computer;

said shipper computer transmitting said shipping instructions, said information relating to said first transaction segment, and said tracking identifier to a portable computing device;

said portable computing device receiving and storing said shipping instructions, said information relating to said first transaction segment, and said tracking identifier;

the shipper carrying said goods to a location proximate the delivery location and scanning said goods with said portable computing device;

said portable computing device retrieving said shipping instructions and said information relating to said first transaction segment;

said portable computing device generating a notification to the shipper that said goods are to be delivered pursuant to an in-person verification of said payment card used in said first transaction segment;

the shipper completing the second segment of said payment card transaction at the point of delivery by at least;

scanning the payment card of said buyer and checking the validity and available credit on the payment card by wireless means to determine if said card is active and in good standing;

pursuant to finding that said card is active and in good standing, obtaining a signature from said buyer; and

subsequent to the completion of said second segment, the shipper relinquishing the goods to the buyer.

10. The method of claim 9, wherein said first transaction segment comprises the step of said seller computer receiving a buyer computer payment card information associated with said payment card that is being used by said buyer to purchase said goods.

11. The method of claim 9, wherein the step of completing the second segment of said payment card transaction further comprises generating an alert if a problem is detected with said payment card.

12. The method of claim 9, wherein the step of completing the second segment of said payment card transaction further comprises the shipper requesting that the buyer present a form of identification such as a driver'"'"'s license, prior to said relinquishing step.

13. The method of claim 9, wherein the step of scanning payment card is performed using a magnetic stripe reader.

14. The method of claim 9, wherein the step of scanning said payment card is performed using an RFID reader.

15. The method of claim 9, wherein the step of completing the second segment of said payment card transaction further comprises the shipper taking a picture of the buyer and retaining data corresponding to said picture.