Method and system for setting up emergency services calls to an emergency services network
First Claim
1. A method for setting up an emergency services call (ESC), the method comprising:
- receiving a request to set up an ESC, wherein the received request comprises a request to set up an ESC between a wireless communication device that originates the request and an emergency services network (ESN) that services a location where the wireless communication device is located;
making a determination of whether the wireless communication device is a mobile wireless communication device or a fixed wireless communication device;
if the determination is that the wireless communication device is a fixed wireless communication device, then setting up the ESC to a wireless telephone number at the ESN; and
if the determination is that the wireless communication device is a mobile wireless communication device, then setting up the ESC to a landline telephone number at the ESN.
1 Assignment
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Accused Products
Abstract
A method and system for setting up an emergency services call (ESC) to an emergency services network (ESN), where the method involves receiving a request to set up an ESC between a calling device and an ESN, determining whether the calling device is a fixed device or a mobile device, setting up the ESC to a wireless telephone number of the ESN if the calling device is a fixed device, and setting up the ESC to a wireless telephone number of the ESN if the calling device is a mobile device. In the case of the calling device being a fixed device, an ESC conversation is sent to the wireless telephone number of the ESN via a wireless air interface, and location determination information for determining the location of the calling device is sent to a landline signaling interface of the ESN using out-of-band signaling.
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Citations
20 Claims
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1. A method for setting up an emergency services call (ESC), the method comprising:
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receiving a request to set up an ESC, wherein the received request comprises a request to set up an ESC between a wireless communication device that originates the request and an emergency services network (ESN) that services a location where the wireless communication device is located; making a determination of whether the wireless communication device is a mobile wireless communication device or a fixed wireless communication device; if the determination is that the wireless communication device is a fixed wireless communication device, then setting up the ESC to a wireless telephone number at the ESN; and if the determination is that the wireless communication device is a mobile wireless communication device, then setting up the ESC to a landline telephone number at the ESN. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. An emergency services network (ESN) that routes an emergency services call (ESC), placed by a wireless communication device, to a given agent station of the ESN, the ESN comprising:
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a wireless telephone interface that is assigned a wireless telephone number, wherein the wireless telephone interface is operable to receive an ESC from a wireless network switch via an air interface; an ESN switch that is assigned a landline telephone number, wherein the ESN switch connects to the wireless network switch via a first wired connection and to the wireless telephone interface via a second wired connection, and wherein the ESN switch is operable to receive an ESC from the wireless network switch via the first wired connection; one or more agent stations; and a call distribution processor, wherein the wireless network switch receives a particular ESC placed by a wireless communication device and determines whether the wireless communication device that placed the particular ESC is a fixed wireless communication device or a mobile wireless communication device, wherein if the wireless network switch determines that the wireless communication device is a fixed wireless communication device, then the ESN receives the particular ESC at the wireless telephone interface, wherein if the wireless network switch determines that the wireless communication device that placed the particular ESC is a mobile wireless communication device, then the ESN receives the particular ESC at the ESN switch via the wired connection to the wireless network switch, and wherein the call distribution processor routes the particular ESC from the wireless telephone interface or the ESN switch to a given agent station of the one or more agent stations. - View Dependent Claims (13, 14, 15, 16, 17, 18, 19, 20)
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Specification