System and method for monitoring event based systems

• US 7,437,675 B2
• Filed: 02/03/2003
• Issued: 10/14/2008
• Est. Priority Date: 02/03/2003
• Status: Expired due to Fees

• Current Assignee: Hewlett-Packard Development Company, L.P. (HP Inc.)
• Original Assignee: Hewlett-Packard Development Company, L.P. (HP Inc.)
• Inventors: Casati, Fabio, Shan, Ming-Chien, Murthy, Rama Chandra
• Primary Examiner(s): HAILU, TADESSE
• Application Number:
  US10/358,042
• Publication Number:
  US 20040153329A1
• Time in Patent Office: 2,080 Days
• Field of Search: 715762-765, 715/736, 715/866, 715/700, 715/704, 715/200, 715/201, 715/746, 705/1, 705/51, 719/318, 719/330, 709/224, 707/100, 707/104.1
• US Class Current: 715/736
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling

Abstract

A method and apparatus of monitoring business metrics, the method and apparatus providing an interface with which a user can specify what metrics to monitor, what type of visual element to use to display monitored information, and how to position the visual element on a screen.

Claims

1. A method of monitoring at least one of business and information technology metrics, the method comprising:

providing an interface with which a user can specify what metrics to monitor, what type of visual element to use to display monitored information, and how to position the visual element on a screen; and

providing a mapping template that can be reused with different values of parameters, the mapping template being configured to convert data to a form useable by a visual element; and

creating a monitoring template for use in monitoring the at least one of business metrics and information technology metrics, wherein creating a monitoring template comprises;

retrieving a predefined HTML page template, the template including specifications relating to size of cells defining a grid for use in specifying positions of visual elements and refresh rate;

setting page level properties, including size of cells and refresh rate;

inserting code to calculate metrics to be shown using the visual elements; and

for each visual element;

sorting a report to compute the state of the visual element;

inserting code to dynamically produce the visual element;

inserting code to enable editing of a configuration parameter for the visual element; and

inserting links for drill down.

2. A method of monitoring at least one of business and information technology metrics, the method comprising:

providing an interface with which a user can specify what metrics to monitor, what type of visual element to use to display monitored information, and how to position the visual element on a screen; and

providing a mapping template that can be reused with different values of parameters, the mapping template being configured to convert data to a form useable by a visual element; and

rendering information to an end user using a monitoring template, the monitoring template being for use in monitoring the at least one of business metrics and information technology metrics, wherein rendering information comprises;

for each visual element;

retrieving a description of a report to be displayed using a visual element;

accessing and executing reporting logic based on the report description;

packaging the result of the execution of the reporting logic for consumption by a visual element;

retrieving a visual element; and

displaying the retrieved visual element.

3. A method in accordance with claim 2 and comprising applying the mapping template to business data.

4. A method in accordance with claim 2 and further comprising defining the mapping template using XML.

5. A method in accordance with claim 2 wherein the mapping template is configured to convert raw data into boolean data.

6. A method in accordance with claim 2 wherein the mapping template is configured to convert raw data into numeric data.

7. A method in accordance with claim 2 wherein the mapping template includes a human readable description about the purpose of the template and about how to use it.

8. A method in accordance with claim 2 wherein the mapping template provides information for use by a graphical user interface.

9. A method in accordance with claim 2 wherein the mapping template includes a target entity attribute that specifies the kind of element that is measured, whether event instances or actions.

10. A method in accordance with claim 2 wherein the mapping template includes a return type attribute that specifies data type returned by the template, whether numeric or boolean.