System and method for using telephony controls on a personal computer

• US 7,440,556 B2
• Filed: 09/30/2003
• Issued: 10/21/2008
• Est. Priority Date: 09/30/2003
• Status: Expired due to Term

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Microsoft Corporation
• Inventors: Ledbetter, Carl, Adams, Aditha May, Crosier, Dale C., Kaneko, Steve, Magendanz, Chad, Bear, Eric Gould, Plank, Robert S.
• Primary Examiner(s): Woo; Stella L
• Application Number:
  US10/677,084
• Publication Number:
  US 20050069101A1
• Time in Patent Office: 1,848 Days
• Field of Search: 379/110.01, 379/90.01, 379/93.17, 379/93.19, 379/93.28, 379/377, 379/419, 379/433.06, 379/433.07, 379/93.07
• US Class Current: 379/90.01
• CPC Class Codes: H04M 1/05 specially adapted for use on head, throat or breast
• CPC Class Codes: H04M 1/2473 Telephone terminals interfacing a personal computer, e.g. using an API (Application Programming Interface) details of API H04M7/0021
• CPC Class Codes: H04M 1/57 Arrangements for indicating or recording the number of the calling subscriber at the called subscriber's set at the operator set in a manual exchange H04M5/20
• CPC Class Codes: H04M 1/80 Telephone line holding circuits
• CPC Class Codes: H04M 2250/02 including a Bluetooth interface
• CPC Class Codes: H04N 7/142 Constructional details of the terminal equipment, e.g. arrangements of the camera and the display

Abstract

A system and method including telephony controls for handling telephony applications on a personal computer with integrated telephony capabilities is provided. The telephony controls include a hook switch, a talk button, a speakerphone button, a mute button, a flash button, a conference button, a microphone button, and a voice mail button. There may also be other telephony control buttons such as an optional record button in close proximity to the telephony controls for use in responding to voice mail. An indicator light may be located adjacent to or integrated into each telecommunication control button. The system and method allow a number of user interaction scenarios with respect to real-time communications, including handling an incoming telephone call, making a telephone call, and handling voice mail.

Claims

1. A general purpose computer system for executing a telephony application, comprising:

an application having telephony functionality for handling telephony-related communication signals, the application being enabled to execute telephony-related communication tasks and telephony functionality in response to user input;

a graphical user interface providing a telephony control for inputting a plurality of telephony commands, the graphical user interface enabled to receive user commands;

an operating system comprising control handling logic and indicator/display logic, and being operably coupled to the telephony control and the application, the operating system being enabled to receive an input command from the telephony control and to send the input command to the application; and

a communications controller enabling a user to connect to each of a plurality of communications channels, the controller enabled to provide on-demand transitioning during a phone call, and the controller enabled to receive data and output data on each of a plurality of devices.

2. The system of claim 1 wherein the telephony functionality of the application comprises answering a telephone call.

3. The system of claim 2 wherein the telephony control comprises a talk button for inputting a command to answer the telephone call.

4. The system of claim 2 wherein the telephony control comprises a speakerphone button for inputting a command to answer the telephone call.

5. The system of claim 2 wherein the telephony control comprises a hook switch for inputting a command to answer the telephone call.

6. The system of claim 1 wherein the telephony functionality of the application includes the capability to place a telephone call.

7. The system of claim 6 wherein the telephony control comprises a speakerphone button for inputting a command to place the telephone call.

8. The system of claim 6 wherein the telephony control comprises a hook switch for inputting a command to place the telephone call.

9. The system of claim 6 wherein the telephony control comprises a talk button for inputting a command to place the telephone call.

10. The system of claim 1 wherein the telephony functionality of the application comprises switching from one telephone call on a first line to another telephone call on a second line.

11. The system of claim 10 wherein the telephony control comprises a flash button for inputting a command to switch the telephone call on the first line to the other telephone call on the second line.

12. The system of claim 1 wherein the telephony functionality comprises conferencing in a telephone call from a second line to a telephone call on a first line.

13. The system of claim 12 wherein the telephony control comprises a conference button that inputs a command to conference in the telephone call on the first line to the telephone call on the second line.

14. The system of claim 1 wherein the telephony functionality comprises placing a telephone call on hold.

15. The system of claim 14 wherein the telephony control comprises a hold button for inputting a command to place the telephone call on hold.

16. The system of claim 1 wherein the telephony functionality comprises muting the audio during a telephone call.

17. The system of claim 16 wherein the telephony control comprises a mute button for inputting a command to mute the audio during the telephone call.

18. The system of claim 1 wherein the telephony functionality comprises playing voice mail.

19. The system of claim 18 wherein the telephony control comprises a voice mail button for inputting a command to play voice mail.

20. The system of claim 1 wherein the telephony functionality comprises switching the default system audio input device from a handset to a personal computer microphone.

21. The system of claim 20 wherein the telephony control comprises a microphone button for inputting a command to switch the default system audio input device from the handset to the personal computer microphone.

22. The system of claim 1 wherein the telephony functionality comprises switching the default system audio input device from a landline to a cell phone.

23. The system of claim 1 wherein the telephony functionality comprises switching the default system audio input device from a cell phone to a speakerphone.

24. The system of claim 1 wherein the telephony functionality comprises switching the default system audio input device from a headset to a personal computer microphone.

25. The system of claim 24 wherein the telephony control comprises a microphone button for inputting a command to switch the default system audio input device from the headset to the personal computer microphone.

26. The system of claim 1 wherein the telephony control comprises a talk button operable as a momentary switch that toggles the hook state for a telephone receiver between on-hook and off-hook.

27. The system of claim 26 wherein the telephony control further comprises an indicator that uses at least one member of the set comprising visual, audible, and tactile representations for indicating the off-hook state.

28. The system of claim 1 wherein the telephony control comprises a hook switch that toggles the hook state for a telephone receiver between on-hook and off-hook.

29. The system of claim 28 wherein the telephony control further comprises an indicator that uses at least one member of the set comprising visual, audible, and tactile representations for indicating the off-hook state.

30. The system of claim 29 wherein the indicator comprising a visual representation illuminates with the color green.

31. The system of claim 1 wherein the telephony control comprises a speakerphone button operable as a momentary switch that toggles the hook state for a telephone receiver between on-hook and off-hook.

32. The system of claim 31 wherein the telephony control further comprises an indicator that uses at least one member of the set comprising visual, audible, and tactile representations for indicating off-hook state.

33. The system of claim 1 wherein the telephony control comprises a mute button operable as a momentary switch that toggles the mute state for a telephone receiver between mute and not-mute.

34. The system of claim 33 wherein the telephony control further comprises an indicator that uses at least one member of the set comprising visual, audible, and tactile representations for indicating the mute state.

35. The system of claim 34 wherein the indicator comprising a visual representation illuminates with the color amber.

36. The system of claim 1 wherein the telephony control comprises a hold button operable as a momentary switch that toggles the hold state for a telephone receiver between an on-hold state and a not-on-hold state.

37. The system of claim 36, wherein the on-hold state comprises having a telephone call on hold with the telephone receiver free for performing telephony operations.

38. The system of claim 36 wherein the telephony control further comprises an indicator that uses at least one member of the set comprising visual, audible, and tactile representations for indicating the on-hold state.

39. The system of claim 38 wherein the indicator comprising a visual representation illuminates with the color amber.

40. The system of claim 1 wherein the telephony control comprises a flash button operable to generate a momentary on-hook condition to signal the application of a telephony event.

41. The system of claim 40 wherein the telephony event comprises notification of a waiting telephone call.

42. The system of claim 40 wherein the telephony event comprises notification of a telephone call on hold.

43. The system of claim 40 wherein the telephony control further comprises an indicator that uses at least one member of the set comprising visual, audible, and tactile representations for indicating the event.

44. The system of claim 1 wherein the telephony control comprises a conference button operable to generate a momentary signal to the application to join the current call with one or more calls waiting on hold.

45. The system of claim 44 wherein the telephony control further comprises an indicator that uses at least one member of the set comprising visual, audible, and tactile representations for indicating the state of a conference call.

46. The system of claim 45 wherein the indicator comprising a visual representation illuminates with the color green.

47. The system of claim 1 wherein the telephony control comprises a microphone button operable as a momentary switch that toggles the microphone state for a telephone receiver between the default audio input device and a secondary audio input device.

48. The system of claim 47 wherein the telephony control further comprises an indicator that uses at least one member of the set comprising visual, audible, and tactile representations for indicating the microphone state.

49. The system of claim 1 wherein the telephony control comprises a voice mail button operable to generate a momentary signal to the application to access voice mail messages.

50. The system of claim 49 wherein the telephony control further comprises an indicator that uses at least one member of the set comprising visual, audible, and tactile representations for indicating the presence of a voice mail message.

51. The system of claim 1, wherein the component operably coupled to the telephony control comprises a hardware interface.

52. The system of claim 1, wherein the operating system further comprises a component for controlling an indicator for the telephony control.

53. The system of claim 52, wherein the indicator uses at least one member of the set comprising visual, audible, and tactile representations.

54. The system of claim 1 further comprising a keyboard, the keyboard comprising telephony controls including Talk, Speaker, Mute, Hold, Flash, Conference, Microphone, and Voicemail.

55. The system of claim 1 wherein the plurality of communications channels comprises a switched network, a mobile network, VOIP, and the internet.

56. The system of claim 1 wherein the communications controller is enabled to switch, during a call, the call from one communications channel to another communications channel.

57. The system of claim 1 wherein the communications controller is enabled to switch, during a call, the call from one device to another device.

58. The system of claim 1 wherein the communications controller is enabled to switch, during a call, the call from one mode to another mode, the modes comprising at least audio and video.

59. The system of claim 1 wherein the communications controller is enabled to convert text to speech and convert speech to text.

60. The system of claim 1 wherein the communications controller is enabled to convert a text message to a voicemail message and to convert a voicemail message to a text message.

61. In a computing environment, a method for providing telephony controls, the method comprising:

providing a telephony control in a graphical user interface enabled to receive user input for a plurality of telephony tasks;

receiving a control input for a telephony task through the telephony control;

the telephony control forwarding the control input to an operating system, the operating system comprising control handling logic and indicator display logic and being coupled to the telephony control and to a telephony application;

the operating system forwarding the control input to the telephony application;

the telephony application performing a telephony task in response to the control input; and

providing a communications controller enabling a user to connect to each of a plurality of communications channels, the controller enabled to receive data and output data on each of a plurality of devices, and the controller enabled to provide transitioning during telephone calls by applying real-time communication rules based at least in part on user-configurable settings and a current operating state.

62. The method of claim 61 wherein receiving a control input comprises pressing a talk button.

63. The method of claim 61 wherein receiving a control input comprises pressing a speaker button.

64. The method of claim 61 wherein receiving a control input comprises pressing a mute button.

65. The method of claim 61 wherein receiving a control input comprises pressing a hold button.

66. The method of claim 61 wherein receiving a control input comprises pressing a flash button.

67. The method of claim 61 wherein receiving a control input comprises pressing a voicemail button.

68. A computer-readable medium having computer-executable instructions for performing the method of claim 61.