System and process for speaking in a two-way voice communication without talking using a set of speech selection menus
First Claim
1. A computer-implemented process for conducting two-way voice communications between a user and a remote party over a communication link using a communication device having a user interface and a display, wherein the remote party speaks but the user does not, comprising using a computer to perform the following process actions:
- displaying a menu listing a plurality of potential responses on the display of the communication device, said responses being employed by the user to communicate with the remote party; and
displaying at least one additional menu on the display of the communication device upon selection of a response from a currently displayed menu, which together with the original menu form a hierarchy of menus used to construct a complete statement when selected responses from each menu displayed are played back in the sequence they were selected; and
upon selection of two or more responses used to construct said complete statement by the user employing the user interface of the communication device,accessing pre-recorded voice snippets corresponding to the selected responses, andtransmitting a playback of the accessed voice snippets to the remote party over the communication link.
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Accused Products
Abstract
A system and process for enabling a communication device having computing capability, a user interface and display, to conduct two-way voice communications between a user and a remote party over a communication link in such a manner that the remote party speaks but the user does not, is presented. In general, a series of menus listing potential responses is displayed on the display of the communication device. In addition, there are a plurality of backchanneling responses provided that the user can select. These responses are employed by the user to communicate with the remote party, rather than speaking. This is accomplished by the user selecting one of the available responses. Once a selection has been made, a pre-recorded voice snippet corresponding to the selected response is accessed. The accessed voice snippet is then played back and transmitted to the remote party over the communication link.
13 Citations
39 Claims
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1. A computer-implemented process for conducting two-way voice communications between a user and a remote party over a communication link using a communication device having a user interface and a display, wherein the remote party speaks but the user does not, comprising using a computer to perform the following process actions:
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displaying a menu listing a plurality of potential responses on the display of the communication device, said responses being employed by the user to communicate with the remote party; and displaying at least one additional menu on the display of the communication device upon selection of a response from a currently displayed menu, which together with the original menu form a hierarchy of menus used to construct a complete statement when selected responses from each menu displayed are played back in the sequence they were selected; and upon selection of two or more responses used to construct said complete statement by the user employing the user interface of the communication device, accessing pre-recorded voice snippets corresponding to the selected responses, and transmitting a playback of the accessed voice snippets to the remote party over the communication link. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27)
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28. A system for conducting two-way voice communications between a user and a remote party wherein the remote party speaks but the user does not, comprising:
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a communication device comprising a computing device, a user interface and a display, wherein the communication device is capable of establishing a communication link between the user and the remote party; a computer program comprising program modules executable by the computing device, wherein the computing device is directed by the program modules of the computer program to, display a menu listing a plurality of potential responses on the display of the communication device, said responses being selectable by the user via the user interface, and upon selection of one of the responses by the user, access a pre-recorded voice snippet corresponding to the selected response, and transmit a playback of the accessed voice snippet to the remote party over the communication link. - View Dependent Claims (29, 30, 31, 32, 33, 34, 35, 36)
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37. A computer-readable medium having computer-executable tangible storage medium having computer-executable instructions stored thereon for enabling a communication device having a computing device, user interface and display to conduct two-way voice communications between a user and a remote party over a communication link, wherein the remote party speaks but the user does not, said computer-executable instructions comprising:
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displaying a menu listing a plurality of potential responses on the display of the communication device, said responses being employed by the user to communicate with the remote party; displaying at least one additional menu on the display of the communication device upon selection of a response from a currently displayed menu, which together with the original menu form a hierarchy of menus used to construct a complete statement when selected responses from each menu displayed are played back in the sequence they were selected; providing a plurality of backchanneling responses which are selectable by the user via the user interface; and
,upon selection of two or more responses used to construct said complete statement or a backchanneling response by the user employing the user interface of the communication device, accessing a pre-recorded voice snippet or snippets corresponding to the selected response or responses, and transmitting a playback of the accessed voice snippet or snippets to the remote party over the communication link. - View Dependent Claims (38, 39)
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Specification